Real Estate Intern

About the Company

Our client is a fast-growing real estate startup specializing in residential development sales in Nairobi's prime locations. They connect both local and international buyers with a wide range of properties, from investment opportunities to dream homes. With a strong digital presence, a client-first approach, and strategic marketing, they are redefining real estate sales by leveraging innovation, relationship-building, and market expertise.
Their mission is to provide seamless, transparent, and client-centered real estate solutions that simplify property acquisition for homebuyers and investors.
Their vision is to be East Africa's leading real estate agency, simplifying property ownership and transforming the real estate business through excellence, professionalism, innovation, and exceptional customer service.
As a fast-rising startup, our client offers an exciting opportunity for individuals who thrive in dynamic environments and are ready to wear multiple hats to help us build systems, drive growth, and create a paradigm shift in the industry.

Purpose of the Role
The purpose of this role is to provide essential support to our CEO by managing customer communications and handling administrative tasks, while also gaining valuable experience within the real estate industry. This internship is tailored for a student or recent graduate who possesses a blend of customer experience (CX) skills and a foundational understanding of real estate, ensuring smooth and professional interactions with clients and partners.

Key Responsibilities
1. Customer Communication:
Respond promptly and professionally to inquiries from clients, prospects, and partners via email, messaging platforms, and phone.
Maintain a high level of customer satisfaction by providing accurate and helpful information.
Manage and organize customer communication records.
Troubleshoot customer problems.

2. Executive Support:
Assist the CEO with managing their email inbox and responding to correspondence.
Schedule appointments and manage the CEO's calendar.
Prepare and organize documents and presentations.
Assist with special projects as needed.
Help to organize and keep track of important documents.

3. Real Estate Support:
Assist with property listings and marketing efforts.
Conduct market research and gather data on real estate trends.
Support the team with administrative tasks related to real estate transactions.
Help to maintain the CRM.

4. General Administrative Duties:
Data entry.
Filing.
Other duties as assigned.

Background & Experience:
Minimum 1 year of experience in the real estate industry (e.g., internships, part-time roles, or relevant coursework).
Few months of experience in a customer experience (CX) role, demonstrating strong communication and problem-solving skills.
Currently enrolled in or recently graduated from a university program (preferably in business, real estate, or a related field).

Skills:
Excellent written and verbal communication skills.
Strong organizational and time-management skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Ability to work independently and as part of a team.
Detail-oriented and proactive.
Familiarity with CRM software is a plus.

What We're Looking For:
A highly motivated individual with a passion for real estate and customer service.
Someone who is eager to learn and contribute to a fast-paced environment.
A proactive problem-solver with a positive attitude.
Someone with great interpersonal skills.
Knowledge of local real estate market (preferred).
Experience with social media marketing (preferred).

What We Offer:
Valuable hands-on experience in the real estate industry.
Opportunity to work closely with the CEO and learn from experienced professionals.
Flexible work schedule to accommodate school commitments (if applicable).
Potential for future career opportunities within the company.
A friendly and supportive work environment.

Reports to: CEO
If this is you, kindly submit your application via this link. Reach out to us here in case of any questions.
Applications are on a rolling basis.

Disclaimer: We do not charge candidates any application fee.

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