Monitoring, Evaluation, and Reporting Lead

Job Description

Are you a change maker who wants to play a pivotal role in improving the vision of millions of people in low-income settings across Africa? Would you like to work for a high-growth organisation that is a pioneer in social impact practices?

VisionSpring, an international social enterprise, seeks a Monitoring, Evaluation, and Reporting Lead for our Africa region, who will steward data quality and deliver monitoring, reporting, and evaluation projects spanning 6 African countries in line with VisionSpring's mission and vision. The post reports to our Africa Regional Director, with technical oversight provided by our Global Director of Monitoring, Evaluation, Research and Learning.

She/he will play a key role in implementing VisionSpring's data quality improvement cycle, and providing analysis, data visualizations and reports about our programs across Ghana, Kenya, Malawi, Nigeria, Uganda, and Zambia. Reporting customers will include program managers, our Africa Leadership Team, funding partners, and VisionSpring's global support teams. The ideal candidate will be well practiced in building strong working relationships with a range of stakeholders, working hard to understand their differing data and evidence needs, and adapting reporting outputs to ensure that those needs are met. They will have a track record of becoming a trusted business partner for delivering reliable, useful business insights through data analysis.

In addition, she/he will support evaluation and research projects in collaboration with our global monitoring, evaluation, research and learning team, overseeing data collection and delivering insights from surveys, in-depth interviews, qualitative research, marketing research and sophisticated analyses of routine programmatic data.

The person in this role will ensure that our Africa programs evolve based on evidential learning and adaptation and supports shared learning across the programs to increase scale and impact. S/he will be based out of one of VisionSpring's operating countries in Africa: Ghana, Nigeria, Kenya, Uganda, Malawi or Zambia.

About You

• Mission-driven, entrepreneurial leader. You support the delivery of the organization's long-term outcomes through data and reporting. You are an analytical thinker who prizes useful, fit-for-purpose reports over design perfection.
• Curious and passionate about data. You are curious about how our programs work and keep asking questions until you understand them well enough to execute high quality reporting that enables improvement to their effectiveness and efficiency. You are a passionate advocate of data use and infect others with this enthusiasm.
• Customer centric. You center data and reporting designs around defined value propositions for business users, seeking out and customer feedback and valuing customer experience.
• Inclusive player-coach. You mentor and develop people so that VisionSpring becomes an ever-more data-led organization. In a diverse, growth-stage organization you create opportunities for participation and increased responsibility.
• Resource mobilizer. You work hard to understand the worlds of VisionSpring's funders, supporting our Resource Mobilization teams to build cases for support rooted in rigorous data and reporting. You love nothing more than to get a 'wow' reaction from a funding partner to a report you have created.
• Reliable collaborator. You have a track record of delivery, and managing projects that span multiple departments and stakeholders. You value clarity, insist on create order and reliably deliver within agreed timelines.
  
  

About Us

• VisionSpring increases lifelong earning, learning, safety, and well-being through eyeglasses for people vulnerable to poverty. We believe in the wonder of clear vision for everybody.
• We sell and deliver radically affordable optical products and services and develop markets for eyeglasses—a 700-year-old technology that has failed to reach 1 billion people in need of vision correction, most of whom live on less than $4 a day.
• We serve low-income consumers, not as beneficiaries but as customers. Our customers expect quality, affordable products and eyecare services, and will spend limited discretionary income for the immediate and tangible benefits of vision correction.
• As a social enterprise, we are purpose first. We blend philanthropic and earned revenue, draw on non-profit and business practices, and use sales and efficiency metrics and social impact measures to bring vision correction to ever more people.
• We catalyze collaborative action in an expansive, multisector partner network and use our evidence and experience to influence systems change and close the global clear vision gap.
• We believe in scaling our impact, not our organization. We are a lean team of doers.
• Our big goal: Everyone who needs eyeglasses will have them by 2050.
  
  

Job Requirements

Required

• 4 years of M&E experience in a global health and/or development context, ideally spanning multiple country contexts.
• Bachelor's degree in a quantitative discipline or deep expertise in data and evidence devolved through relevant work experience.
• Strong quantitative analysis and data visualization skills, with a high degree of proficiency required in Excel and Power BI, is required. Fluency in qualitative research, including data collection and analysis approaches.
• Reporting experience including donor and internal program reports.
• Proven experience with Logical framework and KPI development
• Experience with development field programs and relationship building/management with multiple stakeholders.
• Experience in understanding and improving data quality for development programs.
• Excellent communication skills in English, both in speaking and writing.
• Willingness to travel across Africa as needed.

Preferred

• Master's degree in a related field such as public health, statistics, or data science is preferred.
• Deep expertise in qualitative research would be an advantage.
• Advanced expertise in evaluation and research methods, including randomized controlled trials.
• Experience delivering capacity building training.
• Salesforce expertise
• Understanding of the eyecare sector and the technical data field produced through vision screening.
  
  

Job Responsibilities

Data Quality improvement

• Monitor the quality of VisionSpring's data quality for all Africa programs across paper-based and digital data capture systems through automated data quality reports, randomized spot-checks of raw data capture records, and in-person observation.
• Work with program managers, system owners and implementation partners to identify the root causes of weak data quality.
• Implement data quality interventions to address these root causes and measure the impact of those interventions to quantify the extent to which they deliver improvement.
• Ensure compliance to VisionSpring's data governance policy and local data protection guidelines.
• Support the rollout of digital data capture systems for Africa programs.

Monitoring, reporting and data visualisation

• Coordinate monthly collation of data across program pillars and deliver monthly internal reporting on a range of KPIs.
• Work with program managers to understand the drivers of program performance and synthesize key messages as part of monthly reporting.
• Serve as the M&E point-person on all Vision Access projects, communicating regularly with field teams and partners and providing direct M&E implementation support.
• Respond to data requests using a range of descriptive and statistical analyses regarding VisionSpring Africa programs, including:
• Quantitative summaries for the Africa Leadership team to inform decision making.
• Quantitative and narrative summaries for fundraising and business development purposes, quarterly and annual reports, external communications, and marketing collateral.
• Ensure information is provided in a transparent, consistent, verifiable, and compelling manner to all stakeholders.
  

Evaluation and Research

• Support the development and refinement of logical frameworks for VisionSpring's programs.
• Support VisionSpring's evaluation and research projects in the Africa region, working closely with colleagues in the global Monitoring, Evaluation, Research and Learning team.
• Design questionnaires and qualitative research interview guides. Test and pilot these research data collection instruments.
• Conduct and / or oversee survey data collection, qualitative interviews and focus group discussions. Conduct quantitative and qualitative data analysis as appropriate.
• Act as the point of contact for external research contractors undertaking studies in partnership with VisionSpring in the Africa region.

Capacity Building and Evidence Use

• Ensure team members have easy access to VisionSpring's data and evidence knowledge base. Assist program teams to develop learning agendas as appropriate.
• Build the capacity of programs teams in all aspects of data and evidence, including data quality, data analysis, data visualization and the use of data and research evidence to make programmatic decisions through ad-hoc support and dedicated capacity building sessions.
• Embrace transparency and reveal hard truths, living daily into VisionSpring's values, to create a culture of learning together which includes learning from both success and failure. Ensure data and evidence contribute to constant adaptation and relentless improvement of VisionSpring's programs.
• Work with program teams to document program results and lessons learned. Contribute to program knowledge management, including development and dissemination of tools, materials, reports, papers, and intervention-linked research.
  
  

Job Benefits

Compensation

• Salary range will be disclosed to candidates invited for a preliminary interview.
• Competitive benefits, including health insurance and generous vacation time.

To Apply

• We want to know more than just what you have done. We want to know who you are. What are the passions and talents that draw you to this role?
• Please update your CV/résumé to include a phrase or sentence describing the business of each organization where you have worked. Applications without this information are disadvantaged in the process.
• Please submit a complete application, including a thoughtful cover letter, and CV/résumé.
• Please note, only candidates invited to interview will be contacted.
  

At VisionSpring, diversity, equity, and inclusion are directly aligned with our core value to advance equity. Our mission is predicated on removing a fundamental barrier to full economic and social participation—uncorrected blurry vision. The values that underpin our mission energize our commitment to a diverse and inclusive team. A diverse team also allows VisionSpring to approach problems with nuance and develop unique insights that drive an outsized positive impact in the world. We actively recruit, develop, and retain talented people from diverse backgrounds and support everyone in being exactly who they are.

VisionSpring is an equal opportunity employer and welcomes people from all experiences, abilities, and perspectives to apply.

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