Installation & Service Technician

2 weeks ago


Nairobi, Nairobi Area, Kenya Career Directions Limited (CDL) Full time $40,000 - $60,000 per year
Our client, a Starlink products reseller, is seeking to hire an Installation & Service Technician.

Job Purpose:
To carry out efficient installations, deliver quality technical support, resolve issues promptly, and ensure high customer satisfaction while identifying potential sales opportunities.

Key Responsibilities:

• Install and service Starlink kits following set standards and schedules.

• Diagnose and resolve technical issues on-site, ensuring first-time fix.

• Educate customers on product use and provide after-sales support.

• Maintain accurate documentation, reports, and proper use of tools.

• Act as a brand ambassador, promoting referrals and identifying sales opportunities during installations.

RequirementsRequirements:

• Diploma in a relevant technical field.

3–5 years' experience in installation/technical support (Starlink or related telecom products preferred).

• Strong technical, communication, and customer service skills.

• Ability to work independently, meet targets, and ensure quality service delivery.


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