Enterprise Resources Planning Specialist

16 hours ago


Mombasa, Mombasa, Kenya Bulkstream Full time

The ideal candidate will be responsible for managing implementing, customizing and supporting our enterprise resource planning (ERP) system to meet the organization business needs and objectives. This role will design, develop, test, deploy, and maintain data processing solutions to enhance the ERP system for reporting, planning, and decision-making across the organization.

KEY RESPONSIBILITIES

1.     Collaborate with key stakeholders to understand business requirements and translate them into ERP system configurations and customizations.

2.     Lead the implementation and deployment of ERP system modules, including but not limited to Finance, Human Resources, Supply Chain, Engineering, and Maintenance.

Configure and customize the ERP system to optimize business processes, workflows, and overall system performance.

4.     Assist in ensuring compliance with internal and external regulations and policies governing data management, including security, audit, and privacy requirements.

5.     Develop, maintain, and update system documentation, including user manuals, standard operating procedures (SOPs), and technical specifications.

6.     Provide end-user training and ongoing support to ensure effective utilization of ERP systems across the organization.

7.     Troubleshoot and resolve technical issues, system errors, and data discrepancies in a timely and efficient manner.

8.     Work as a Systems Analyst with key personnel to define user requirements and develop appropriate data processing and reporting solutions.

9.     Stay up to date with the latest trends, updates, and best practices in ERP technologies and incorporate relevant improvements into the organization's ERP strategy.

10.  Collaborate with IT teams, business analysts, and vendors to evaluate, recommend, and implement system enhancements, upgrades, or new ERP solutions.

11.  Participate in cross-functional teams and projects to support organizational and strategic initiatives.

12.  Assist in ongoing system monitoring, performance optimization, and continuous improvement of ERP systems to ensure reliability and scalability.

QUALIFICATIONS AND EXPERIENCE

·      A Bachelor's degree in ICT, Software Engineering, Computer Science, Commerce, or a related field.

·      Certification or Diploma in Database Administration (Oracle, SQL).

·      Proven experience in ERP system implementation, customization, and ongoing support.

·      A minimum of three (3) years of hands-on technical experience working with ERP applications and databases, with demonstrable expertise in the following areas:

o   ERP system integration

o   ERP systems administration

o   Implementation, upgrade, configuration, and maintenance of ERP systems

o   Development of ERP reports using reporting and business intelligence tools

o   Database development, administration, and maintenance (SQL, Oracle

  • Strong leadership, analytical, and interpersonal skills


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