Credit Control Officer

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Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description
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The Credit Control Officer – Life, plays a vital role in managing policyholder accounts, focusing on timely collection of outstanding premiums to maintain financial stability and minimize risk. This role involves conducting credit assessments, enforcing credit policies, sending payment reminders, reconciling accounts, preparing reports on collections and bad debts, and coordinating with internal teams and clients to resolve payment issues and ensure regulatory compliance.

Key Tasks And Responsibilities

• Credit Policy Enforcement: Implement and enforce the company's credit control policies and procedures to ensure compliance with internal guidelines and regulatory requirements.
• Policyholder Management: Conduct credit checks on policyholders and potential clients to assess their creditworthiness and identify potential financial risks.
• Payment Collections: Track overdue premiums, follow up with policyholders via phone and correspondence, and manage accounts to ensure timely payment of outstanding balances.
• Carrying out aged debtors report analysis and taking appropriate action as per credit policy.
• Management of intermediary accounts and reconciliation of debtor accounts
• Preparation and presentation of credit control reports to management
• Conducting intermediary visits monthly to enhance relationships
• Stakeholder Coordination: Collaborate closely with internal departments (like sales, underwriting, and finance) to resolve discrepancies, facilitate client information, and ensure smooth collection processes
• Preparation of quarterly IRA reports
• Preparation of mid and end year audits

Skills And Competencies

• Good communication skills
• Analytical Skills: The ability to analyze debtor aging reports and identify potential issues for write-offs or other actions
• Teamwork: A collaborative approach to work effectively with colleagues in various departments
• Motivation: A high-energy, self-motivated individual with initiative.
• Financial Acumen: Strong understanding of financial records, ledger accounts, and the ability to prepare financial statements and reports.

Knowledge & Experience

• Minimum of 4 years relevant experience in Credit Control.
• Proven experience in a credit control or collections role, ideally within the insurance sector.

Qualifications

• Bachelor's degree in Finance, Accounting, or a related field.
• CPA(K), ACCA, or an equivalent professional qualification.

ANTI-MONEY LAUNDERING (AML) EXPECTATION
The incumbent will be responsible for ensuring adherence to, implementation of, and adoption of Compliance, Anti-Money Laundering (AML), and Sanctions-related policies, procedures, and process requirements within Old Mutual and its subsidiaries. This includes execution of customer due diligence processes, ensuring compliance with Know-Your-Customer (KYC) standards, conducting ongoing and enhanced due diligence, and maintaining data quality. Additionally, the role involves identifying and monitoring potential AML, Sanctions, or Compliance breaches and unusual activities, and escalating these concerns to the Risk and Compliance Office for further action.

Skills
Accounting, Action Planning, Analytical Thinking, Budget Management, Data Analysis, Database Reporting, Data Compilation, Data Controls, Data Interpretations, Evaluating Information, Financial Acumen, Financial Auditing, Management Accounting, Report Review, Solution Analysis

Competencies
Business Insight

Communicates Effectively

Decision Quality

Ensures Accountability

Financial Acumen

Manages Complexity

Optimizes Work Processes

Plans and Aligns

Education
NQF Level 7 - Degree, Advance Diploma or Postgraduate Certificate or equivalent

Closing Date
24 November 2025 , 23:59

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