Credit Control Officer

2 weeks ago

Nairobi, Nairobi Area, Kenya Career Directions Limited (CDL) Full time 40,000 - 80,000 per year
Job Title: Credit Control Officer
Job Type: Full time
Qualification: Degree in Finance, Accounting, Business Administration
Experience: 4 Years
Location: Nairobi
Job Field: Finance/Accounting/ Audit

Job Purpose
The credit control officer role plays a critical role in overseeing the reconciliation of debtor accounts, enforcing credit policies, ensuring timely collections, and maintaining strong client relationships. This position ensures compliance with internal Standard Operating Procedures (SOPs), Credit policies and financial controls.

Key Responsibilities
Account Reconciliation & Credit Oversight

• Lead monthly reconciliations of all debtor accounts to ensure accuracy and resolve discrepancies promptly.

• Review reconciled accounts to determine payment status, identify bad debts, and recommend write-offs where appropriate.

• Ensure statements of account are current, accurate, and regularly communicated to clients.

• Collaborate with internal departments (Sales and Finance) to investigate and resolve complex client account issues.

• Monitor adherence to credit policies and propose corrective actions as needed.

Credit Management & Debt Collection

• Oversee timely collections from credit customers, ensuring compliance with payment terms.

• Issue monthly statements and collection updates to clients.

• Enforce company credit policies and keep debtor days within acceptable thresholds.

• Track client payment patterns and credit limits, acting to minimize credit risks.

• Handle overdue accounts through consistent follow-up and professional communication.

• Resolve billing issues and negotiate payment plans when necessary.

• Advise management on client creditworthiness and contribute to credit policy refinement.

Reporting
Prepare and submit the following reports on time (by the 5th of each month):

• Daily Revenue/Credit Status Report

• Monthly Collections vs. Targets Report

• Monthly Aged Debtors Analysis

• Monthly Rejection Analysis

Team Leadership & SOP Compliance

• Supervise the sales team, ensuring adherence to SOPs and timelines.

• Monitor for credit policy violations, escalate non-compliance, and drive accountability across the team.

Key Performance Indicators (KPIs)

• Achievement of monthly and quarterly collection targets

• No receivables aged over 120 days

• Timely completion and submission of reconciliations and reports

• Reduction in outstanding disputes and aged debt

• Full compliance with credit policies.

• Improved performance and engagement of the sales team

RequirementsRequirements
Qualifications and Experience

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field

• CPA or ACCA qualification is highly preferred

• Minimum of 4 years' experience in credit control or accounts receivable in a hospital or healthcare setting

• Demonstrated experience managing Customers accounts

• Proficiency in financial systems and advanced Excel skills

• Strong leadership and negotiation experience

Key Competencies

• Exceptional attention to detail and accuracy

• Strong organizational and time management abilities

• Excellent interpersonal and communication skills

• High level of integrity and discretion with sensitive information

• Problem-solving mindset with a focus on client service

N/B: Should be available to start immediately

  • Credit Control Officer

    7 days ago

    Nairobi, Nairobi Area, Kenya Old Mutual Limited Full time 1,200,000 - 2,400,000 per year

    Lets Write Africa's Story Together Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.Job DescriptionnaThe Credit Control Officer – Life, plays a vital role in managing policyholder accounts, focusing on timely collection of outstanding premiums to maintain financial stability and minimize risk. This role involves...

  • Credit Control Officer

    5 days ago

    Nairobi, Nairobi Area, Kenya Old Mutual South Africa Full time 1,200,000 - 3,600,000 per year

    Lets Write Africa's Story TogetherOld Mutual is a firm believer in the African opportunity and our diverse talent reflects this.Job DescriptionnaThe Credit Control Officer – Life, plays a vital role in managing policyholder accounts, focusing on timely collection of outstanding premiums to maintain financial stability and minimize risk. This role involves...

  • Credit Control Officer

    3 days ago

    Nairobi, Nairobi Area, Kenya Jacaranda Maternity Full time 1,200,000 - 2,400,000 per year

    Job Title: Credit Control OfficerReports To: Finance ManagerJob SummaryResponsible for managing the credit and collections process, ensuring timely and efficient collection of receivables, and minimizing financial risk associated with patient accounts. The role involves working closely with patients, insurance companies, and internal departments to ensure...

  • Credit Control Officer

    3 days ago

    Nairobi, Nairobi Area, Kenya Jacaranda Maternity Full time 1,200,000 - 2,400,000 per year

    Job Title: Credit Control OfficerReports To: Finance ManagerJob SummaryResponsible for managing the credit and collections process, ensuring timely and efficient collection of receivables, and minimizing financial risk associated with patient accounts. The role involves working closely with patients, insurance companies, and internal departments to ensure...

  • Credit Officer

    2 weeks ago

    Nairobi, Nairobi Area, Kenya Fortune Credit Full time 1,500,000 - 3,000,000 per year

    JOB TITLE: CREDIT OFFICER.START DATE:NOVEMBER 2025DEPARTMENT: CREDIT OPERATIONSREPORTS TO:BRANCH MANAGER.JOB PURPOSE: As the Credit Officer, you will be responsible for driving client acquisition, assessing creditworthiness, and managing the end-to-end loan process - from application and approval to disbursement and repayment. The role ensures timely...

  • Assistant Credit Controller

    2 weeks ago

    Nairobi, Nairobi Area, Kenya CDL Full time 1,200,000 - 3,600,000 per year

    Job Title: Assistant Credit Controller Job Type: Full time Location: Nairobi Job Field: Finance/Accounting/ Audit Note: Fluency in Gujarati or Hindi is a required skill for this role. Job Purpose The credit control officer role plays a critical role in overseeing the reconciliation of debtor accounts, enforcing credit policies, ensuring timely collections,...

  • Assistant Credit Controller

    3 days ago

    Nairobi, Nairobi Area, Kenya Career Directions Limited (CDL) Full time 1,200,000 - 2,400,000 per year

    Job Title: Assistant Credit Controller Job Type: Full timeLocation: NairobiJob Field: Finance/Accounting/ AuditNote: Fluency in Gujarati or Hindi is a required skill for this role.Job PurposeThe credit control officer role plays a critical role in overseeing the reconciliation of debtor accounts, enforcing credit policies, ensuring timely collections, and...

  • Credit Controller

    7 days ago

    Nairobi, Nairobi Area, Kenya Scangroup Full time 600,000 - 1,200,000 per year

    JOB PURPOSE – SUMMARY:The Credit Controller is responsible for the end-to-end credit control process, ensuring timely and accurate invoicing, efficient cash collection, meticulous bookkeeping, and proactive client relationship management to optimize cash flow and minimize outstanding debts. This role acts as the primary owner for the client credit...

  • Credit Officer

    3 days ago

    Nairobi, Nairobi Area, Kenya Roots credit limited Full time 900,000 - 1,200,000 per year

    PurposeThis role is responsible for screening and recruitment of borrowers, booking of quality loans into the Roots Credit Limited's portfolio and selling the company's products. The duties include clients' recruitment, processing of loans' applications, loan analysis and appraisals, active monitoring of the portfolio to identify and mitigate credit risks,...

  • Relationship Officer Credit

    2 weeks ago

    Nairobi, Nairobi Area, Kenya TGL Credit Limited Full time 1,200,000 - 3,600,000 per year

    Company DescriptionTGL Credit Limited is a non-banking financial institution providing secured loans and tailored private investment opportunities to support clients' financial goals. Based on transparency and reliability, we offer same-day loan disbursement for qualified applicants using clients' logbooks as collateral. Our investment options deliver...