Tour Guide

Company Description

Joburg Adventures (Kenya) is a dynamic adventure tour operator based in Nairobi, Kenya, offering thrilling experiences across Kenya's diverse landscapes. Specializing in safaris, outdoor activities, and cultural tours, we cater to thrill-seekers, families, and cultural enthusiasts. Our key offerings include safaris in national parks, trekking Mount Kenya, water adventures, cultural tours, and mountain biking. With expert guides focusing on safety and sustainable tourism, we deliver unforgettable experiences in Kenya's savannahs, mountains, and beaches for all ages and fitness levels.

Role Description

This is a full-time role for a Tour Guide, located on-site in Nairobi. The Tour Guide will be responsible for leading guided tours, providing informative and engaging experiences for guests, ensuring their safety, and offering exceptional customer service. Day-to-day tasks include conducting tours, sharing knowledge about Kenya's history and culture, assisting in sales of tour packages, and addressing customer inquiries and concerns. The Tour Guide will also collaborate with other team members to ensure a memorable and seamless experience for all clients.

Qualifications

• Skills in Guided Tours and History
• Excellent Communication and Customer Service skills
• Experience and skills in Sales
• Ability to interact with diverse groups of people
• Comfort with outdoor activities and extended periods of being on your feet
• Flexibility to work varying schedules, including weekends and holidays
• Bachelor's degree in Tourism, History, or related field is preferred
• Knowledge of multiple languages is a plus