Dispatch & Fulfillment Executive

6 days ago

Nairobi, Nairobi Area, Kenya Bridge Talent Management Full time $45,000 - $60,000 per year

Our client, a well-established distributor and retailer of consumer electronics and home appliances with a strong regional presence, is looking for a Fulfillment Officer to join their warehouse team in Ruiru.

This role is critical in ensuring the accurate, efficient, and timely fulfillment of customer orders across both retail and e-commerce channels. The ideal candidate will bring strong operational leadership, a hands-on approach to process improvement, and the ability to lead high-performing warehouse teams.

Key Responsibilities

1. Outbound Operations Management

  • Oversee daily outbound processes: order waving, picking, staging, loading, and dispatch.

  • Ensure daily targets are met in line with SLAs and customer expectations.

2. Order Waving & Picking

  • Plan order processing based on delivery schedules and resource availability.

  • Generate work orders and supervise picking activities, resolving stock or system discrepancies.

  • Monitor and analyze picking data for continuous improvement.

3. Staging & Dispatch Preparation

  • Organize staging areas and verify order accuracy before loading.

  • Maintain logical order flow and space utilization.

4. Loading & Dispatch Execution

  • Supervise safe, accurate loading of goods.

  • Confirm dispatch readiness through documentation and manifest checks.

  • Ensure timely departure and handle dispatch-related queries.

5. Team Supervision & Development

  • Lead outbound supervisors, pickers, and loaders.

  • Allocate tasks, monitor performance, and provide coaching and feedback.

6. Performance & Process Optimization

  • Track KPIs such as OTIF, order accuracy, and dispatch timelines.

  • Recommend improvements to boost fulfillment efficiency.

7. Health, Safety & Compliance

  • Enforce warehouse safety standards and adherence to internal policies.



Requirements Qualifications & Experience

  • Bachelor's degree in Supply Chain, Logistics, or related field preferred.

  • At least 5 years experience in warehouse order fulfillment operations.

  • Strong working knowledge of WMS systems.

  • Excellent organizational, problem-solving, and leadership skills.

  • Ability to work in a fast-paced, deadline-driven environment.

  • Strong interpersonal and communication skills.


Only shortlisted candidates will be contacted.

  • Logistics & Packhouse Manager

    6 days ago

    Nairobi, Nairobi Area, Kenya Talent Safari Full time $60,000 - $80,000 per year

    We are a leading agricultural company specializing in horticultural and flower production for export. Cinch unlocks value in smallholder assets. The Opportunity: We are seeking a seasoned and dynamic Logistics & Packhouse Manager to oversee our crucial post-harvest and supply chain operations for export. This role is vital for ensuring timely delivery,...

  • Customer Support Engineer

    6 days ago

    Nairobi, Nairobi Area, Kenya Tatu City Full time $60,000 - $100,000 per year

    Position OverviewAs a Customer Support Engineer, you will be primarily responsible for monitoring, maintaining, and troubleshooting Fahari Link and its affiliates' multiservice network infrastructure and implementing changes, such as provisioning, suspension, reactivation, and termination of circuits, in response to user requests and project work. You will...

  • Senior Warehouse Manager

    6 days ago

    Nairobi, Nairobi Area, Kenya CDL Human Resource Full time $60,000 - $80,000 per year

    We are seeking an experienced and results-driven Senior Warehouse Manager to oversee and optimize our warehouse operations within the furniture industry. The ideal candidate will have a proven track record of managing large teams, overseeing logistics and inventory, and ensuring efficient workflow in a high-volume environment. Key Responsibilities:Lead,...

  • sales executive

    6 days ago

    Nairobi, Nairobi Area, Kenya Q-Sourcing Full time $40,000 - $60,000 per year

    JOB TITLE: SALES EXECUTIVE-FLOWER INDUSTRYAbout This Job:Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.On behalf of our client, we are looking for a competent, skilled, and experienced Sales Executive to work in...

  • Operations Assistant

    3 days ago

    Nairobi, Nairobi Area, Kenya Riana Group Full time $70,000 - $120,000 per year

    Job OverviewThe overall purpose of this role is to provide administrative support to the Operations and Compliance function in managing day-to-day activities for smooth execution of operations and compliance related tasks across the organization.Key ResponsibilitiesFinancial Support & AnalysisMaintain and update financial records in accordance with company...

  • Exports Operations Manager

    6 days ago

    Nairobi, Nairobi Area, Kenya SnapStar Talent Full time $104,000 - $130,878 per year

    Job SummaryOur client seeks to hire a detail-oriented and experiencedExports Operations Managerto oversee export documentation and support operations in a fast-paced manufacturing environment.The role involves managing all documentation related to international shipments, ensuring compliance with trade regulations, and coordinating with internal departments...

  • Warehouse Manager Kenya

    6 days ago

    Nairobi, Nairobi Area, Kenya Sun King Full time $60,000 - $80,000 per year

    Warehouse Manager KenyaDepartment: OperationsEmployment Type: Permanent - Full TimeLocation: KenyaDescription About the RoleWe are therefore looking for a dedicated and passionate  Warehouse Manager to join our Operations team. They  will be expected to perform a variety of duties to ensure consistent service delivery as per assigned KPIs. This will...

  • Fashion Sales Rep at PIPOSOFT

    6 days ago

    Nairobi, Nairobi Area, Kenya Piposoft Full time $40,000 - $80,000 per year

    Customer Prospecting, Acquisition & Market Expansion First-hand knowledge of network building, Prospecting and Acquire Key Customer partners in our B2B channel in line with the requirements of growth of our Expansion business units as well as our turnaround business units Actively execute the acquisition of the prospects as per the targets Relationship...

  • Job Opening: Stores

    6 days ago

    Nairobi, Nairobi Area, Kenya Perfect Packaging Limited Full time $60,000 - $80,000 per year

    **Job Title: Stores & Inventory In-charge.Company: Perfect Packaging Limited.Location: Nairobi, Kenya.Industry: Carton Manufacturing & Sustainable PackagingEmployment Type: Full-Time.Application Window: Opens 18th August 2025 | Closes 21th August 2025.Company Overview:**Perfect Packaging Limited is a leading manufacturer of corrugated cartons and...

  • Executive Assistant

    5 days ago

    Nairobi, Nairobi Area, Kenya UNDP Full time $104,000 - $130,878 per year

    Background UNDP is committed to achieving workforce diversity in terms of gender, nationality, and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.  UNDP does not tolerate sexual exploitation and abuse, any kind of...