Exports Operations Manager

5 days ago

Nairobi, Nairobi Area, Kenya SnapStar Talent Full time $104,000 - $130,878 per year

Job Summary

Our client seeks to hire a detail-oriented and experienced
Exports Operations Manager
to oversee export documentation and support operations in a fast-paced manufacturing environment.

The role involves managing all documentation related to international shipments, ensuring compliance with trade regulations, and coordinating with internal departments and external partners to ensure timely and accurate export processes.

Key Responsibilities

Export Documentation & Compliance.


• Prepare and verify export documentation including commercial invoices, packing lists, certificates of origin, inspection certificates, and shipping instructions.


• Ensure compliance with international trade laws, destination country regulations, and Incoterms.


• Coordinate with freight forwarders, shipping lines, and customs agents for document processing and approvals.


• Maintain up-to-date knowledge of export regulations and documentation requirements for key markets.

Back Office Operations


• Supervise the back-office team handling order processing, documentation, and record-keeping.


• Ensure timely and accurate data entry into ERP systems and maintain organized filing systems for all export records.


• Liaise with production, logistics, and finance teams to ensure smooth order fulfillment and dispatch.


• Monitor and improve internal processes to enhance operational efficiency and reduce documentation errors.


• Supervise with Field Sales Team.

Reporting & Audits


• Generate periodic reports on export & local volumes, documentation status, and compliance metrics.


• Support internal and external audits by providing necessary documentation and clarifications.


• Track and report on key performance indicators (KPIs) related to export & local operations.

Qualifications


• Bachelor's degree in Business Administration, International Trade, Logistics, or a related field.


• Minimum 3 years of experience in export documentation and back-office operations within the manufacturing sector.


• Strong understanding of international shipping procedures, trade compliance, and documentation standards.


• Experience with ERP systems (e.g., Sage). Skills & Competencies


• Excellent organizational and time management skills.


• High attention to detail and accuracy.


• Strong communication and coordination abilities.


• Ability to work under pressure and meet tight deadlines.


• Proficiency in MS Office Suite (Excel, Word, Outlook).

Preferred


• Experience in manufacturing exports (e.g., industrial goods, consumer products, raw materials).


• Familiarity with export markets in Africa.


• Certification in export procedures or international trade is an advantage.

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