Product Manager

6 days ago

Nairobi, Nairobi Area, Kenya Zeraki Full time $90,000 - $120,000 per year
Key Responsibilities
  • Define and refine the product vision and roadmap, aligning with Zeraki's mission to improve education access and affordability
  • Use insights from schools, parents, and administrators to shape the direction of our financial tools
  • Ensure every product initiative addresses a real problem in the education ecosystem—whether it's simplifying school collections or easing fee burdens for families
  • Product Discovery & Validation
  • Conduct structured discovery with school bursars, principals, parents, and guardians to identify pain points
  • Test assumptions through research, field visits, usability testing, and pilot deployments in educational settings
  • Prioritize solutions that remove friction for schools and create flexibility for families managing education costs
  • Product Development & Execution
  • Translate product vision into clear specs and collaborate with engineers, designers, and compliance to deliver scalable features
  • Coordinate with internal teams and external partners (banks, insurers, payment processors) to build secure, accessible products tailored for the education sector
  • Oversee the rollout of products that must work in real-world school environments—across geographies, school types, and payment behaviors
  • Measurement & Continuous Improvement
  • Define product success metrics, such as school-level adoption, parent engagement, and transaction growth
  • Monitor how schools and families interact with the products and use this data to inform iteration
  • Drive improvements that increase impact on education affordability and operational efficiency
  • Go-to-Market & Rollout
  • Support the design and execution of pilot programs with schools and communities
  • Collaborate with marketing, customer experience, and field teams to drive product uptake among parents and school administrators
  • Ensure the full user journey—from awareness to adoption—is intuitive and trusted by all stakeholders in the education space
Requirements
  • We value structured thinking, empathy for users, and high ownership. Whether you're early in your career or more experienced, you'll be expected to lead, not follow.
Experience
  • PM: 3–5 years in product management, ideally in fintech, SaaS, or platforms with financial infrastructure
Method of Application

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