Jacks Front Of House Management 25/26

7 days ago

Nzalae Nzawa locations Kitui County, Kenya European Pubs Ltd Full time $45,000 - $55,000 per year

Are you a passionate, creative and driven team manager? We're looking for experienced Front of house managers to join our team in the world-famous Meribel and Les Menuires ski resorts.

The new and improved Jacks brand was born 6 years ago in Meribel and during this short space of time (either side of a global pandemic) it has become the valley's premiere spot with live music, homemade food and drinks served non-stop Our newest venue is located at the foot of the pistes in the La Croisette area of Les Menuires and hits the exact same spots, going into season no.3. Our food is big, bold and full of flavour with influences from all corners of the world. Homemade is core to the offering, from our homemade sourdough pizzas, burgers, salads, daily specials and beyond. Jacks does it all and does it well.

Our Front of house managers will be responsible for making sure that Jacks is an exciting place where customers have a great time and enjoy the fantastic food delivered by a highly motivated and professional team of bar and floor staff and chefs.

Our Front of house managers will work closely with the venue manager, the building manager, the head chef, and the rest of the management team to make sure Jacks runs to its full capability. This will include delegating tasks to general staff, management of the front of house team during the winter season, liaising with the kitchen department and working alongside our marketing department to create a busy and lively atmosphere in the venue.

Read on to learn more about your day-to-day responsibilities with our venue. We're looking forward to hearing from you soon

We are looking for a friendly and enthusiastic Front of House Managers to join our team. As a member of our Front of House team, you will be responsible for providing a high level of customer service to our guests.

Key Responsibilities

  • Ensure the delivery of a product in line with the values / standards of the venue / brand
  • Manage your team of front of house staff, motivate, and drive your team to ensure top customer service
  • Assist with shift management and the creation of effective scheduling to ensure staff hours are fulfilled in line with company policy
  • Ensure all cash ups and other relevant administrative tasks are accurate and presented on time
  • Create a good rapport with other members of the building management and their teams, inc. kitchen, foh, hotel and office.
  • Provide exceptional customer service, going above and beyond to ensure that our guests have a great experience
  • Maintain cleanliness and hygiene of the venue and ensure that health and safety standards are met
  • Work with the kitchen team to ensure that all orders are prepared to the highest standard

Front of house manager must-haves

  • A love for the mountains - skiing, snowboarding, mountain biking, hiking just to name a few of our own loves
  • Proven ability to lead, manage and motivate staff
  • A passion for food, drink and everything hospitality
  • Excellent communication and interpersonal skills
  • A friendly and outgoing personality with a passion for providing excellent customer service
  • Basic math skills and ability to handle cash and card payments
  • Availability to work flexible hours, including evenings and weekends
  • A positive attitude and willingness to learn and take on new challenges
  • Be proficient in English and a Minimum B1 proficiency in French

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