Front Office Customer Service Agent

7 days ago

Kilimani division Nairobi County, Kenya Smoothtel & Data Solutions Ltd Full time $104,000 - $130,878 per year

Smoothtel & Data Solutions Ltd. is seeking a Front Office Customer Service Agent to cover a 4-month contract. The ideal candidate will have 2–3 years' experience in a fast-paced ICT environment, excellent communication skills, and the ability to handle clients and administrative tasks with professionalism.

Key Responsibilities:

  • Manage reception and client inquiries (calls, emails, walk-ins).
  • Provide front office and administrative support.
  • Ensure smooth coordination between clients and internal teams.

Qualifications:

  • Diploma/Certificate in Business Administration, Customer Service, or related field.
  • 2–3 years' experience in a customer-facing/front office role.
  • Strong interpersonal and organizational skills.
  • Proficient in MS Office and office equipment.

Contract Duration:
 4 Months

Send your CV & Cover Letter to:

 before
COB 8/09/2025

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