Project Manager

JOB TITLE: PROJECT MANAGERAbout This Job:Q -SourcingLimited trading as Q -Sourcing Servtec is a manpower management solutions firmoperating in the East African Region in the countries of Uganda, Kenya,Tanzania, Rwanda, and South Sudan.On behalf ofour client, we are looking for a competent, skilled, and experienced Project Manager to work in Nairobi, KenyaDUTIES & RESPONSIBILITIES:Coordinate internal resources and third parties/vendors for the flawless execution of projectsEnsure that all projects are delivered on -time, in full, within scope and within budgetDeveloping project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibilityEnsure resource availability and allocation covering both low and peak seasonsDevelop a detailed project plan to track progressUse appropriate verification techniques to manage changes in project scope, schedule and costsMeasure, ensure and report project performance using appropriate systems, tools and techniquesReport and escalate matters to senior management as neededManage the relationship with clients and other stakeholdersPerform risk management and ensure all identified risks are mitigated to a minimal levelCreate and maintain comprehensive project documentationChampion safe work procedures and conditions ensuring zero injury to staffRespond to inquiries, requests, and complaints from clients and customers through multiple channels, including phone, email, physical, chat etc.Provide accurate and timely information, guidance, and assistance to resolve customer issues and concerns.Ensure service to client(s) is offered as per the SLA and within the contracted pricingContract management ensuring SLA is adhered to and all matters arising are addressed using relevant clauses in the contractsMaintain a positive and professional attitude in all customer interactions, ensuring a high level of customer satisfaction. Overall responsible for the financial performance of the project(s) handledKNOWLEDGE,SKILLS, AND EXPERIENCE:· A Bachelor's degree from a recognizeduniversity· At least 5 years' experience is asimilar or closely related role· Proven experience in officeadministration, customer service, or related roles.· Experience working in a medium tolarge production/processing/manufacturing company· Working knowledge of EHS in theproduction/processing/manufacturing industry· Strong people management skills.· Excellent communication andinterpersonal skills.· Analytical, problem solver with a keeninterest in numbers· Proficiency in office software· Strong organizational skills andattention to detail.· Ability to multitask and prioritizeworkload effectively.· Experience working in a human resourceoutsourcing setting is an added advantageInterestedand qualified applicants should submit their applications through the linkbelow.Note:Only shortlisted applicants will becontacted.Q -SOURCING SERVTEC IS AN EQUALOPPORTUNITY EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION.   RequirementsA Bachelor's degree from a recognizeduniversity· At least 5 years' experience is asimilar or closely related role· Proven experience in officeadministration, customer service, or related roles.· Experience working in a medium tolarge production/processing/manufacturing company· Working knowledge of EHS in theproduction/processing/manufacturing industry· Strong people management skills.· Excellent communication andinterpersonal skills.· Analytical, problem solver with a keeninterest in numbers· Proficiency in office software· Strong organizational skills andattention to detail.· Ability to multitask and prioritizeworkload effectively.· Experience working in a human resourceoutsourcing setting is an added advantage