Tour Consultant

• Prepare quotations for clients, doing hotel bookings for clients and preparing itineraries to the various destinations of interest

• Organizing client pick-ups for safaris and airport transfers, negotiate rates with hotels, maintaining client files and proper filing and receiving, invoicing and following up payments from clients.

• Preparing tour packages for different destinations local and international

• Product Distribution – Both Local & International packages targeting different events/Seasons, products to be released as per the Product plan timelines

• To ensure up-to date products on Website & social media

• Monthly product performance reports to monitor effect on the market

• Preparation of tailor-made itineraries, costing and providing competitive quotations to clients;

• Bookings / Reservations and Reconfirmations;

• Tour briefing – providing details to the clients on the services booked, general information and requirements;

• Follow up after the service provision / De briefing;

• Selling of other related services e.g. insurance, tickets;

• Responsible for obtaining correct documents, visa fees and advice visa checklist to the customer.

• Relevant university Degree or Diploma

• Minimum 2 years' and above hands on experience as a Tour Consultant in a busy tours company

• Exceptional knowledge of local and international tour destinations

• Knowledge of Air Ticketing (Added advantage)

• Ability to use various tours/hotel booking systems

• Online tours selling experience

• Have good knowledge of B2B segments

• Ability to design tour packages and prepare itineraries for clients

• Good product knowledge

• Excellent written and oral communication skills and interpersonal skills

• Good relationships with various partners-hotels, ground handlers, airlines etc

• Possess a lot of drive and passion for the job