Business Development Advisors

5 days ago

Nairobi, Nairobi Area, Kenya Career Directions Limited (CDL) Full time $60,000 - $80,000 per year
Position: Business Development Advisors
Region:Nairobi
Reporting to:Key Accounts Manager
Department: Corporate Sales

Role Purpose:
To develop and maintain excellent relations with new and existing Corporate customers resulting in increased levels of customer retention and growth of revenues.

Responsibilities:

• Achieve the Corporate sales targets as set by management and execute sales growth action plans in the markets

• Identify new operations, and share with Key Account Manager for closure where necessary

• Develop and demonstrate a thorough understanding of the partner and customer's business for the assigned area

• Address and resolve escalated issues from customers and forecast and maintain sales plan with customers for the assigned area

• Determine required solution for the customer with a focus on cross-and up selling of products and services

• Contribute positively to cost savings target of the business

• Build and maintain relationships with key customers and facilitate the continuous growth of the customer base for the business

• Ensure accuracy of the first bill as signed and full adherence of the signed contract

• Continuously ensure alignment with marketing, branding and communications procedures

• Compile and execute action plans to grow the customer and partner footprint for the assigned area. Forecast and monitor sales for the relevant market segments for appointed clientele

• Provide insights in the growth strategies in conjunction with partners and customers to drive business growth for appointed area

• Facilitate and maintain the development of communication channels on all levels to prevent breakdown in information flow

• Support sales administration team with required information for sales order management. Support the finance team in Money Collection and issue resolution

• Conduct analysis of customer, partners and sales metrics, costs and categories to help make informed business decisions

Requirements Academic background & Professional Knowledge:

• Bachelor's degree with sales background or other sales related qualifications

• 3-5years in Sales and Marketing, IT Sales management, Business administration and management and or Relationship Management

Here Are The Skills We Are Looking For:

• Knowledge of the telecommunications industry.

• Sales Management / Processes

• Analytical skills / Critical thinking

• Client focus & Results orientation

• Business acumen and Strategic orientation / Quick decision making

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