IT Business Analyst

19 hours ago

Nairobi, Nairobi Area, Kenya PhynaTech Full time 1,200,000 - 2,400,000 per year

About us

We are a young and vibrant team of technology consultants who are passionate about solving client problems. Our key focus is on supporting our clients in their digital transformation journeys from ideation through to implementation. We are looking for a business analyst to join our team on a contract basis, to help us in driving digital transformation for our clients.

The Role

The ideal candidate will be someone with a technology background and business analysis experience. The person will report directly to the project manager and their main tasks will include performing detailed requirements analysis, documenting processes, and performing user acceptance testing. To succeed in this role you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.

Note: This is a business analyst role and NOT a data analyst role.

Your Responsibilities

  • Work with various stakeholders to analyse business requirements and design solutions that enable the business to achieve its objectives, improve user experience, and drive system adoption.
  • Leverage on standard system functionality and custom development to solve complex business requirements.
  • Responsible for quality assurance, ensuring accurate testing cycles
  • Complete gap analysis for as-is and to-be processes; translating into functional and technical specifications.
  • Support change management initiatives related to new feature releases including documentation and training.
  • Maintain familiarity with upstream / downstream integrations and their impact on feature enhancements
  • Identify, document, communicate and enforce standard business processes as they relate to the system.
  • Create operational excellence through best practice sharing and process consistency across all users.
  • Serve as an agent of change and drive effective communication to all business stakeholders

We will only consider candidates who meet the following criteria

  • Degree in Information Technology or any related field
  • Minimum of 5 years experience in requirements gathering and facilitating user workshops
  • Experience in managing stakeholders across different departments of the organisation
  • Experience in documenting technical and functional business requirements
  • Experience in the design of process flows and in process improvement
  • Experience in working in collaboration with software development teams during the entire Software Development Life Cycle
  • Experience in supporting users during System Testing and User Acceptance Testing
  • Strong communication and collaboration skills
  • Working knowledge or and experience with agile management methodologies
  • Prior experience in consulting is desirable but not mandatory

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