Assistant Recovery Manager Position

2 days ago

Nairobi, Nairobi Area, Kenya Mwananchi Credit Limited Full time $70,000 - $120,000 per year

ResponsibilitiesPortfolio Monitoring & Risk Control

  • Monitor overdue loan accounts and flag early warning
  • Track
    PAR (Portfolio at Risk)
    across different aging categories g Watch, Substandard, Doubtful and loss
  • Ensure accurate recovery records and timely updates in the

Supervision & Team Support

  • Assist the Head of Collections & Recovery in supervising recovery officers, investigators, and external agents.
  • Provide field support in difficult recovery
  • Train and mentor junior staff on collection strategies, customer handling, and

Debt Recovery & Negotiation

  • Oversee day-to-day recovery operations, ensuring adherence to
  • Engage directly with delinquent clients through calls, visits, and
  • Negotiate repayment plans, restructuring, or settlements where
  • Escalate cases to
    legal or external agencies
    when

Reporting & Compliance

  • Prepare
    daily, weekly, and monthly recovery reports
    for
  • Track recovery KPIs (recovery rate, PAR reduction, write-offs, CRB listings, ).
  • Ensure compliance with internal policies, legal frameworks, and regulatory
  • Liaise with legal, credit, and risk departments on recovery-related

Strategy & Process Improvement

  • Recommend new recovery strategies (digital collections, incentives, penalties).
  • Support in developing policies to reduce delinquency and improve collection
  • Contribute to process automation (dashboards, MIS, reminders).

Qualifications & SkillsEducational Background

  • Bachelor's degree in Finance, Business Administration, Accounting, Banking, or related
  • Professional certifications in credit management, debt recovery, or risk management are an added advantage.

Experience

  • 3–5 years' experience in credit recovery/collections within a financial
  • Proven track record in
    debt recovery, portfolio monitoring, and team coordination
    .
  • Experience handling
    legal recovery processes
    (court, collateral realization).

Technical Skills

  • Proficiency in loan management systems & MS Office (Excel, Word, PowerPoint).
  • Strong reporting and analytical skills (dashboard preparation, data interpretation).
  • Familiarity with
    regulatory guidelines
    on collections and

Soft Skills

  • Excellent negotiation and conflict resolution
  • Strong communication (written & verbal) and customer
  • Leadership qualities with ability to supervise and motivate a
  • Integrity, resilience, and ability to work under

  • Portfolio Recovery Associate

    5 days ago

    Nairobi, Nairobi Area, Kenya Branch International Full time $60,000 - $80,000 per year

    Branch Overview Branch delivers world-class financial services to the mobile generation. With offices in the United States, Nigeria, Kenya, and India, Branch is a for-profit, socially conscious company that uses the power of data science to reduce the cost of delivering financial services in emerging markets. We believe that everyone, everywhere, deserves...

  • Surgical Technician, OR Recovery

    5 days ago

    Nairobi, Nairobi Area, Kenya Aga Khan University Full time $45,000 - $60,000 per year

    Surgical Technician Department OR Recovery EntityAga Khan University Hospital, NairobiLocationNairobi, KenyaIntroductionAga Khan University Hospital, Nairobi is a private not-for-profit teaching hospital that provides tertiary and secondary level healthcare services. It is the first hospital in East Africa to be accredited by the Joint Commission...

  • assistant manager

    5 days ago

    Nairobi, Nairobi Area, Kenya I&M Bank Uganda Full time 900,000 - 1,200,000 per year

    STRICTLY FOR INTERNAL APPLICANTSJob SummaryWe are seeking a detail-oriented and proactive professional to provide verification and administrative support to our Workplace Banking Schemes. The role will be responsible for processing monthly loan repayments, reconciling loan book balances against received payments, verifying invoices, and preparing arrears...

  • Administrative Senior Assistant

    5 days ago

    Nairobi, Nairobi Area, Kenya UNOPS Full time $40,000 - $60,000 per year

    Application period 27-Jun-2025 to 11-Jul-2025Functional Responsibilities:2) Travel and Visa Support3) Knowledge Building and Knowledge Sharing 4) Logistics Support Coordination Support Travel and Visa Support Knowledge Building and Knowledge Sharing Logistics Support Coordination Support Coordinate with all programmes on matters relating to support from...

  • Credit Manager

    5 days ago

    Nairobi, Nairobi Area, Kenya Co-operative Bank of Kenya Full time 900,000 - 1,200,000 per year

    Job Description: Roles and Responsibilities Putting in place and implementing effective credit management, monitoring, collection and recovery strategies. Preparing, analyzing and submitting regular reports in relation to loan applications, disbursements, repayments, overdue accounts, recovery plans and risk exposures. Identifying, assessing, and...

  • Business Continuity Manager

    5 days ago

    Nairobi, Nairobi Area, Kenya I&M Bank Uganda Full time $90,000 - $120,000 per year

    Job PurposeThe Business Continuity Manager – Second Line of Defense is responsible for providing independent oversight, governance, and challenge to the Banks' business continuity and crisis management capabilities. As part of the Enterprise Risk Management (ERM) team, the role ensures that the first line develops and maintains robust, effective, and...

  • global position

    3 days ago

    Nairobi, Nairobi Area, Kenya CIFOR-ICRAF Full time $70,000 - $120,000 per year

    Under the supervision of the head of SPACIAL the Spatial Data Scientist – Remote Sensing will lead and implement advanced remote sensing analysis tasks, including processing of optical and SAR data, timeseries analysis, and predictive modeling with primary focus on the modeling of temporal dynamics across complex landscapes. The position will support a...

  • local position

    5 days ago

    Nairobi, Nairobi Area, Kenya CIFOR-ICRAF Full time $90,000 - $120,000 per year

    Develops and delivers integrated communication strategies for the African Region, ensuring alignment with CIMMYT's 2030 Strategy and global objectives. Manages high-profile media relations, internal communications, and public engagement to enhance CIMMYT's reputation, influence, and impact across Africa and beyond.Duties and responsibilitiesStrategy.Manage...

  • Manager, DFS Risk and Controls

    5 days ago

    Nairobi, Nairobi Area, Kenya KCB Group Full time $60,000 - $80,000 per year

    KEY RESPONSIBILITIES:Implementation of risk and compliance tools, and coordinate with Product Managers to ensure updating and providing returns/reports in the defined frequency. This includes tracking and reporting on risks for ongoing DFS projects. Track execution of PIRs for DFS products are completed & closed. Prepare and collate data for the Unclaimed...

  • Program Associate

    5 days ago

    Nairobi, Nairobi Area, Kenya United Nations Volunteers Full time $2,750 - $3,200 per year

    About UNEPSince 1972, theUnited Nations Environment Programme (UNEP)has led global efforts to set the environmental agenda, promote sustainable development, and advocate for sound environmental governance. UNEP works through its global divisions and regional offices to help countries conserve ecosystems, manage natural resources, and reduce environmental...