Virtual Assistant trainer

6 days ago

Nairobi, Nairobi Area, Kenya Odixcity Consulting Full time
The Role:

Job title: Virtual Assistant Trainer (remote)

Industry: Tech

Location: Nationwide

Job Summary: We are seeking an enthusiastic and organized Virtual Assistant (VA) Trainer to develop and deliver a world-class training program for our VA's. The ideal candidate will have a strong background in virtual assistance and a genuine passion for teaching and mentorship. You will play a pivotal role in shaping a skilled, efficient, and proactive VA students, ensuring they have the tools and knowledge to deliver exceptional service.

Responsibilities:

  • Develop & Deliver Training: Design and deliver engaging training modules for new and existing Virtual Assistants. Topics will include, but are not limited to:
  • Core administrative tasks (e.g., advanced scheduling, inbox management, data entry).
  • Client communication and professional etiquette.
  • Time management, prioritization, and workflow optimization.
  • Proficiency in key software and platforms (e.g., Google Workspace, project management tools like Asana/Trello, CRMs, etc.
  • Upholding the company standards for quality and client support.
  • Create & Update Resources: Build and maintain a library of training resources, including manuals, video tutorials, and best-practice guides.
  • Coach & Mentor: Conduct both group workshops and one-on-one coaching sessions to address individual learning gaps and foster professional growth.
  • Assess Performance: Evaluate trainee progress through practical assessments and provide constructive, supportive feedback.
  • Stay Current: Keep up-to-date with the latest trends and technologies in the virtual assistant industry to ensure our training remains cutting-edge.
  • Foster Community: Cultivate a positive and collaborative learning environment that encourages VA's to connect and learn from one another.
Ideal Profile:

Qualifications

  • Experience: At least 3 years of hands-on experience as a Virtual Assistant working for a foreign client or as a VA trainer.
  • Passion for Teaching: A clear and demonstrable passion for teaching, coaching, and helping others succeed.
  • Communication Skills: Exceptional verbal and written communication skills, with the ability to simplify complex topics.
  • Tech-Savvy: High proficiency with common VA software, tools, and digital platforms.
  • Personal Attributes: Patient, empathetic, and highly organized with a keen eye for detail.
  • Proactive Mindset: A self-starter who can work independently and identify opportunities for improvement.
  • Salary: $200- $250 monthly
What's on Offer?
  • Leadership Role
  • Excellent career development opportunities
  • Work within a company with a solid track record of success

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