chat operator jobs in Nairobi

Description POSITION SUMMARY   Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all...

Additional Information Job Number 26144495 Job Category Rooms & Guest Services Operations Location Chiromo Lane, Westlands, NAIROBI, KenyaVIEW ON MAP Schedule Full Time Located Remotely? N Position Type Non-Management Position Summary Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile...

POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests...

Company OverviewDentistFind is a leading marketing technology company based in Canada, with 15 years of expertise in empowering dental practices across the globe. Our mission is to facilitate seamless and sustainable growth for dental practices through our innovative PracticeFuel platform, which leverages data-driven digital marketing strategies and...

The FoundationWe are the largest nonprofit fighting poverty, disease, and inequity around the world. Founded on a simple premise: people everywhere, regardless of identity or circumstances, should have the chance to live healthy, productive lives. We believe our employees should reflect the rich diversity of the global populations we aim to serve. We...

***This is a 6-month internship starting in April 2027***We’re on the lookout for the curious, those who think big and want to define the world of tomorrow. At Amazon, you will grow into the high impact, visionary person you know you’re ready to be. Every day will be filled with exciting new challenges, developing new skills, and achieving personal...

JOB TITLE: KEY ACCOUNTS EXECUTIVEAbout This Job:Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.On behalf of our client, we are looking for a competent, skilled, and experienced Key Accounts Executive to work in...

Key Job ResponsibilitiesDeliver prompt, empathetic, and effective support across phone, chat, and other member-facing channelsDiagnose and resolve technical issues with connected equipment, escalating complex cases with clear documentationUse AI-assisted tools to speed resolution and improve first-contact resolution, while still applying independent...

We are looking for a Mobility Quality Analyst to monitor, evaluate, and continuously improve the quality of customer interactions across M-KOPA Mobility's contact center operations. This is a high-impact role where your work directly shapes the service experience for thousands of customers across Kenya."This role is for someone who is analytical but also...

Job description Role Overview: The Tier 1 IT Helpdesk, or MSP Support Agent provides high-quality customer service and technical support to clients through multiple communication channels, primarily by phone. Serves as the frontline support for IT and High-Speed Internet Access (HSIA) concerns, ensuring timely resolution or escalation of issues while meeting...

JOB TITLE: KEY ACCOUNTS EXECUTIVE About This Job: Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan. On behalf of our client, we are looking for a competent, skilled, and experienced Key Accounts Executive to...

• Entry Level Contact Centre Officer Prime Bank Africa • Nairobi Overview • Posted 14 hours ago • Experience: Min. 1 Year • Min. Education level: Bachelor's Degree • Specialism: Banking / Business Administration / Call Center / Customer Relations / Journalism & Communication / Quality Management / Sales or Marketing • Deadline: Thursday,...

We are seeking a dedicated and empathetic Customer Service Executive to join our team and provide exceptional support to our riders and drivers. This individual will be the first point of contact for customers experiencing issues or needing assistance via both chat and phone calls. You will play a key role in ensuring that customer concerns are addressed...

About BeemBeem is a Pan-African tech startup based in Dar es Salaam, Tanzania but with a presence across more than 25 African markets. Our unique service provides enterprises the ability to reach customers across Africa using sms, ussd, airtime, chat and other channels through our products BeemAPIs, BeemEngage & BeemMoja. Our company has been named a Forbes...

Position Purpose: This is a non-voice data-entry & writing type of customer service or back-end support job done through chat and email.Maintain data entry requirements by following data program techniques and procedures.Coordinate online with customers, either collecting or offering them information through a web-based chat program or via e-mail.Process...

Wing Assistant is building the next generation of AI-enabled workforce solutions for growing businesses. We help companies build high-performing teams across executive assistance, administrative support, customer support, sales support, recruiting, operations, and other critical business functions.   The Role We’re looking for a hands-on Inside Sales...

We are seeking Customer service Representatives for a Business Process Outsourcing client (BPO) who offers tailored solutions to drive efficiency, reduce costs and enhance customer satisfaction to optimize operations while ensuring seamless customer interactions. ResponsibilitiesHandle customer inquiries via phone, email, and live chat.Respond promptly to...

JOB DESCRIPTION We are recruiting on behalf of our client in the Betting & Casino industry for a dynamic and results-driven Customer Care Manager who will lead and develop a high-performing customer service team while driving customer engagement, retention, and revenue growth. The ideal candidate is energetic, commercially minded, and skilled at...

About Sauti Contact Center: At Sauti Contact Center, we pride ourselves on delivering exceptional customer experiences and technical solutions. As we continue to grow, we are seeking a dedicated and skilled Level 1 Technical Support Specialist to join our dynamic team.Position Overview:As a Level 1 Technical Support Specialist at Sauti Contact Center, you...

We are seeking Customer service Representatives for a Business Process Outsourcing client (BPO) who offers tailored solutions to drive efficiency, reduce costs and enhance customer satisfaction to optimize operations while ensuring seamless customer interactions. Responsibilities Handle customer inquiries via phone, email, and live chat.Provide product...