chat operator jobs in Nairobi

About BeemBeem is a Pan-African tech startup based in Dar es Salaam, Tanzania but with a presence across more than 25 African markets. Our unique service provides enterprises the ability to reach customers across Africa using sms, ussd, airtime, chat and other channels through our products BeemAPIs, BeemEngage & BeemMoja. Our company has been named a Forbes...

We are seeking a dedicated and empathetic Customer Service Executive to join our team and provide exceptional support to our riders and drivers. This individual will be the first point of contact for customers experiencing issues or needing assistance via both chat and phone calls. You will play a key role in ensuring that customer concerns are addressed...

Position Purpose: This is a non-voice data-entry & writing type of customer service or back-end support job done through chat and email.Maintain data entry requirements by following data program techniques and procedures.Coordinate online with customers, either collecting or offering them information through a web-based chat program or via e-mail.Process...

Social Discovery Group (SDG) is one of the world's largest groups of social discovery companies, uniting millions of users on dozens of products. SDG solves the problem of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG products redefine the way people interact and connect with each other. Our portfolio...

Customer Service Representative - SephoraLocation: Nairobi, KenyaWork Model: On-siteScheduleTraining Schedule2:00 PM - 10:30 PMOperations ScheduleMonday to SundayOperating hours: 2:00 PM - 2:00 AM9-hour rotating shifts2 days off per weekAbout the RoleJoin Sephora Kenya as a Customer Service Representative and become part of a globally recognized beauty brand...

Company Description We are an HR and outsourcing firm that helps businesses scale by managing their talent and daily operations. We handle recruiting, onboarding and employee relations. We ensure your business follows local labor laws and industry regulations. We collaborate with well-established and credible firms based in the USA, Canada, and Europe that...

Customer Experience Manager | Operations & CX Transformation Location: Remote / Hybrid / On-Site Reporting To: Chief Commercial Officer / Head of Customer Success / Operations Director Profile Summary Customer-centric and data-driven Customer Experience Manager with 5+ years of experience designing end-to-end customer journey strategies, reducing churn,...

Wing Assistant is building the next generation of AI-enabled workforce solutions for growing businesses. We help companies build high-performing teams across executive assistance, administrative support, customer support, sales support, recruiting, operations, and other critical business functions.   The Role We’re looking for a hands-on Inside Sales...

We are seeking Customer service Representatives for a Business Process Outsourcing client (BPO) who offers tailored solutions to drive efficiency, reduce costs and enhance customer satisfaction to optimize operations while ensuring seamless customer interactions. ResponsibilitiesHandle customer inquiries via phone, email, and live chat.Respond promptly to...

JOB DESCRIPTION We are recruiting on behalf of our client in the Betting & Casino industry for a dynamic and results-driven Customer Care Manager who will lead and develop a high-performing customer service team while driving customer engagement, retention, and revenue growth. The ideal candidate is energetic, commercially minded, and skilled at...

Description👋 About UsNALA is building Payments for the Next Billion. Faster, smarter, and fairer transfers for everyone. Since 2022, we've grown our business 120x, grown the team from 9 to 150+, raised $50M+ from top-tier investors, and were named to the Forbes Fintech 50 in 2025.We operate two core products:NALA, our consumer app making cross-border...

About Sauti Contact Center: At Sauti Contact Center, we pride ourselves on delivering exceptional customer experiences and technical solutions. As we continue to grow, we are seeking a dedicated and skilled Level 1 Technical Support Specialist to join our dynamic team.Position Overview:As a Level 1 Technical Support Specialist at Sauti Contact Center, you...

We are seeking Customer service Representatives for a Business Process Outsourcing client (BPO) who offers tailored solutions to drive efficiency, reduce costs and enhance customer satisfaction to optimize operations while ensuring seamless customer interactions. Responsibilities Handle customer inquiries via phone, email, and live chat.Provide product...

The Role:    We are looking for a driven and strategic Business Development Officer to support international growth and strengthen our market presence across multiple countries. The role focuses on business expansion, relationship management, and execution of growth strategies aligned with corporate objectives.   The main responsibilities of the position...

We are seeking Customer service Representatives for a Business Process Outsourcing client (BPO) who offers tailored solutions to drive efficiency, reduce costs and enhance customer satisfaction to optimize operations while ensuring seamless customer interactions. Responsibilities Handle customer inquiries via phone, email, and live chat.Assist customers...

***This is a 6-month internship starting in April 2027***We’re on the lookout for the curious, those who think big and want to define the world of tomorrow. At Amazon, you will grow into the high impact, visionary person you know you’re ready to be. Every day will be filled with exciting new challenges, developing new skills, and achieving personal...

Requirements1–2 years of experience in IT Support, Helpdesk, Service Desk, MSP, or HSIA support environments.Knowledge of Windows and/or macOS operating systems.Basic experience with Active Directory and user account administration.Understanding of networking fundamentals, including IP addressing, DNS, DHCP, and Wi-Fi connectivity.Experience using...

JOB TITLE: PROJECT ADMINISTRATORAbout This Job:Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.On behalf of our client, we are looking for a competent, skilled, and experienced Project Administrator to work in...

JOB TITLE: PROJECT MANAGERAbout This Job:Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.On behalf of our client, we are looking for a competent, skilled, and experienced Project Manager to work in Nairobi,...

Country Sales Representative Wanted!  📍 Kenya Apply now! Full Job Description  Are you looking for a new career? Are you self-motivated? Do you want to work remotely? Do you know the crypto world? Then we are looking exactly for YOU!   Why YOU should Work at PBpay?  We are a constantly developing company and rewarding place to work and grow! We have...