chat process jobs in Nairobi

We are seeking a proactive and customer-focused Chat Support Representative to assist customers through live chat and digital communication channels. The ideal candidate has excellent written communication skills, strong attention to detail, and the ability to handle multiple conversations while providing fast, accurate, and professional...

Position Purpose: This is a non-voice data-entry & writing type of customer service or back-end support job done through chat and email.Maintain data entry requirements by following data program techniques and procedures.Coordinate online with customers, either collecting or offering them information through a web-based chat program or via e-mail.Process...

Customer Service Representative - SephoraLocation: Nairobi, KenyaWork Model: On-siteScheduleTraining Schedule2:00 PM - 10:30 PMOperations ScheduleMonday to SundayOperating hours: 2:00 PM - 2:00 AM9-hour rotating shifts2 days off per weekAbout the RoleJoin Sephora Kenya as a Customer Service Representative and become part of a globally recognized beauty brand...

We are seeking a proactive and client-focused Client Support Specialist to provide professional assistance, resolve client concerns, and ensure a positive experience throughout the client relationship. The ideal candidate is an excellent communicator who can understand client needs, manage requests efficiently, and build strong professional...

Wing Assistant is building the next generation of AI-enabled workforce solutions for growing businesses. We help companies build high-performing teams across executive assistance, administrative support, customer support, sales support, recruiting, operations, and other critical business functions.   The Role We’re looking for a hands-on Inside Sales...

Wing Assistant is building the next generation of AI-enabled workforce solutions for growing businesses. We help companies get high-quality support across roles like executive assistance, admin support, customer support, sales support, recruiting support, operations support, and other business functions. The Role You're the first person our customers hear...

We are seeking Customer service Representatives for a Business Process Outsourcing client (BPO) who offers tailored solutions to drive efficiency, reduce costs and enhance customer satisfaction to optimize operations while ensuring seamless customer interactions. ResponsibilitiesHandle customer inquiries via phone, email, and live chat.Respond promptly to...

Job Description We are recruiting on behalf of our client in the Betting & Casino industry. Our client is looking for an experienced Customer Care Executive to join their growing team. The ideal candidate must have worked in a betting company/Casino and is confident in handling high-volume client interactions. Key Responsibilities Respond to customer...

JOB DESCRIPTION We are recruiting on behalf of our client in the Betting & Casino industry for a dynamic and results-driven Customer Care Manager who will lead and develop a high-performing customer service team while driving customer engagement, retention, and revenue growth. The ideal candidate is energetic, commercially minded, and skilled at...

The Role:  We are looking for passionate and self-motivated professionals to join our Partner Relations Manager team.   The main responsibilities of the position include: Develop and implement Partner retention strategies as per the Company’s overall strategy to enhance loyalty and maximise lifetime value Act as the main contact for Partners, fostering...

Description👋 About UsNALA is building Payments for the Next Billion. Faster, smarter, and fairer transfers for everyone. Since 2022, we've grown our business 120x, grown the team from 9 to 150+, raised $50M+ from top-tier investors, and were named to the Forbes Fintech 50 in 2025.We operate two core products:NALA, our consumer app making cross-border...

The Role:    We are looking for passionate, energetic and self-motivated professionals to join our Client Relations team and provide high quality of client service to clients. This is a great opportunity to be part of a faced-paced and dynamic environment with learning and growing opportunities.The main responsibilities of the position include: Develop...

***This is a 6-month internship starting in April 2027***We’re on the lookout for the curious, those who think big and want to define the world of tomorrow. At Amazon, you will grow into the high impact, visionary person you know you’re ready to be. Every day will be filled with exciting new challenges, developing new skills, and achieving personal...

We are seeking Customer service Representatives for a Business Process Outsourcing client (BPO) who offers tailored solutions to drive efficiency, reduce costs and enhance customer satisfaction to optimize operations while ensuring seamless customer interactions. Responsibilities Handle customer inquiries via phone, email, and live chat.Provide product...

We are seeking Customer service Representatives for a Business Process Outsourcing client (BPO) who offers tailored solutions to drive efficiency, reduce costs and enhance customer satisfaction to optimize operations while ensuring seamless customer interactions. Responsibilities Handle customer inquiries via phone, email, and live chat.Assist customers...

The Role:    We are looking for a driven and strategic Business Development Officer to support international growth and strengthen our market presence across multiple countries. The role focuses on business expansion, relationship management, and execution of growth strategies aligned with corporate objectives.   The main responsibilities of the position...

***This is a 6-month internship starting in April 2027*** We’re on the lookout for the curious, those who think big and want to define the world of tomorrow. At Amazon, you will grow into the high impact, visionary person you know you’re ready to be. Every day will be filled with exciting new challenges, developing new skills, and achieving personal...

Maintaining a positive, friendly, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries via phone and through emails and chats.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out to enable you respond to customer...

The Customer Service Executive will provide customer support, visitor reception, patient intake and discharge duties.​Duties and Responsibilities:Responsible for maintaining referral logPerforms basic inventory duties by monitoring front office suppliesResponsible for educating referral sources, patients, and employees on qualifications for...

Group Administrator Nairobi, Kenya Who we areWe are the market leader in commercial real estate services and investments and provide an integrated suite of high-quality real estate services to our clients across Africa and the Middle East, including facilities management, advisory & transaction services, project management.  We support predominantly...