client services

About UsCIC Insurance Group is a leading insurance and financial services organisation with more than five decades of experience helping individuals, families, and organizations achieve financial security.We have grown into a dynamic Group offering life, general, micro insurance, asset management, and investment solutions, with operations in Kenya, Uganda,...

Position: Site Supervisor Location: Nairobi Department: Client Services Reports To: Senior Client Service Executive Direct Reports: None (Responsible for day-to-day supervision of staff deployed at the client sites)Are you hands-on and passionate about adding value to client operations, Stratostaff is looking for a proactive and results-driven Site...

General information   CLIENT SERVICE OPERATOR M/F  General informations AGL (Africa Global Logistics) is the leading multimodal logistics operator (port, logistics, maritime and rail) in Africa. The company is now part of the MSC Group, a leading maritime and logistics company. Thanks to its expertise...

General information   CLIENT SERVICE OPERATOR M/F  General informations AGL (Africa Global Logistics) is the leading multimodal logistics operator (port, logistics, maritime and rail) in Africa. The company is now part of the MSC Group, a leading maritime and logistics company. Thanks to its expertise...

About the RoleWe are seeking a Client IT Analyst to support enterprise customers and internal stakeholders with client-facing technical, access, and operational support issues. This is a client-facing IT support role focused on troubleshooting, ticket management, escalation coordination, identity and access issues, endpoint/device-related questions, and...

​Job Title:                          Client Relations Assistant        Employment Terms:     3 months Contract                                                        Availability: ImmediatelyLocation:                        NairobiJOB...

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable...

We are seeking a proactive and client-focused Client Support Specialist to provide professional assistance, resolve client concerns, and ensure a positive experience throughout the client relationship. The ideal candidate is an excellent communicator who can understand client needs, manage requests efficiently, and build strong professional...

We are seeking a proactive and client-focused Client Support Specialist to provide professional assistance, resolve client concerns, and ensure a positive experience throughout the client relationship. The ideal candidate is an excellent communicator who can understand client needs, manage requests efficiently, and build strong professional...

Uliza Events is Kenya and Africa’s No.1 supplier of event wristbands and identification solutions. We provide high-quality paper, plastic, and fabric wristbands, glow-in-the-dark items, and party/event identification materials to hotels, malls, theme parks, swimming pools, concerts, corporate events, and entertainment venues.With operations in Kenya,...

Job brief GENERAL DUTIES OF THE FUNCTIONA global leader in the distribution of plastics and chemicals with multiple subsidiaries worldwide is looking for a Customer Service Representative. He/she is the contact for each client, he/she manages the client relationship (management of orders, contracts, disputes) and ensures that margins linked to contracts...

Company DescriptionOur client, a world leader in the manufacture and sale of HVAC systems and products seeks to on board a Service Engineer. The role holder will supervise maintenance programs, trouble shoot and provide general and specific service to clients.Job DescriptionKey Responsibilities:1. Support the development of aftermarket business across...

Job Purpose The Client Relations Assistant is responsible for providing efficient and professional support to customers by responding to enquiries, processing orders, coordinating order fulfilment, and addressing customer service requests. The role ensures that customer orders and related information are accurately captured and maintained in the ERP system...

DescriptionService Specialist is responsible for delivering high-quality customer service to guests in a fast-paced call center environment.Responsibilities:Handle inbound service calls from guests and prospective passengersIdentify caller needs and resolve issues to achieve the highest level of customer satisfactionMake outbound calls and provide additional...

Service Delivery Coordinator – Wireline/TCP ServicesDo you enjoy leading a team that provides a high-quality service for our customers?Do you love collaborating with teams to solve complex problems?Partner with the bestBaker Hughes stands as a leading global energy‑technology company, delivering innovative solutions that make energy safer, cleaner, and...

Job Title: Customer Service Representative Job Purpose The Customer Service Representative is a frontline ambassador of the company, responsible for delivering exceptional, professional support to American and European clients across voice, email, chat, and other channels. The role ensures that every interaction reflects the company’s commitment to...

Attend to guests and clients in a professional and courteous manner.Provide support in events, dining services, and other hospitality activities.Maintain high standards of cleanliness, organization, and presentation.Coordinate with management to ensure smooth operations.RequirementsAt least 1 year experience in hospitality.Knowledge of service procedures and...

JOB TITLE: CUSTOMER SERVICE REPRESENTATIVE [6 MONTHS CONTRACT]About This Job:Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.On behalf of our client, we are looking for a competent, skilled, and experienced...

​JOB TITLE:     CUSTOMER SERVICE AGENT                                                                                  ​ PROFILE INTRODUCTION Our client, a multinational logistics company which specializes in cargo logistics, port terminal operations and maritime services is looking to bring...

JOB TITLE: CUSTOMER SERVICE COORDINATORAbout This Job:Q-Sourcing Limited trading as Q-Sourcing Servtec is a man power management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.On behalf of our client, we are looking for a competent, skilled, and experienced Customer Service Coordinator...