client success

Uliza Events is Kenya and Africa’s No.1 supplier of event wristbands and identification solutions. We provide high-quality paper, plastic, and fabric wristbands, glow-in-the-dark items, and party/event identification materials to hotels, malls, theme parks, swimming pools, concerts, corporate events, and entertainment venues.With operations in Kenya,...

Location: Hybrid, KenyaEmployment Type:Full-Time, PermanentHours:40 hours per weekWork Schedule:Monday–Friday, with flexibility to accommodate U.S. client meetings and business hoursReports To:Chief Executive OfficerDirect Reports:Recruiting Lead, Lead Client Concierge, Human Resources, Finance/Accounting, Executive Assistant, and other designated...

Location: Hybrid, Kenya Employment Type:Full-Time, Permanent Hours:40 hours per week Work Schedule:Monday–Friday, with flexibility to accommodate U.S. client meetings and business hours Reports To:Chief Executive Officer Direct Reports:Recruiting Lead, Lead Client Concierge, Human Resources, Finance/Accounting, Executive Assistant, and other...

We’re seeking an entrepreneurial, strategic mindset, and highly consultative Manager, Client Success to join our rapidly growing team. In this role, you will serve as the primary owner of long-term client success, responsible for driving measurable impact and outcomes, expanding solutions, increasing product adoption, and ensuring strong client health...

Company DescriptionAjua is The Integrated Customer Experience Solution for Businesses in Africa.We exist to bridge the gap between businesses and their customers. Ajua’s technology integrates with businesses at the points that matter most to their customers to measure and optimize their Customer Experience. Our plug and play platform has enabled leading...

Company DescriptionAjua is The Integrated Customer Experience Solution for Businesses in Africa.We exist to bridge the gap between businesses and their customers. Ajua’s technology integrates with businesses at the points that matter most to their customers to measure and optimize their Customer Experience. Our plug and play platform has enabled leading...

We are looking for an energetic and motivated professional to join our Customer Success team with preferred experience in a similar role. In this role, one must apply empathy and a unique ability to understand customer needs help directly drive FA’s success.About FieldAssistWelcome to FieldAssist, where Innovation meets excellence!!We are a top-tier SaaS...

DescriptionHead of Client Operations (Cold Email & Client Delivery) – RemotePosition Type: Full-Time, Remote Working Hours: Flexible (Aligned with U.S. Client Time Zones)About the RoleAt Pavago, one of our clients is hiring a Head of Client Operations to take full ownership of client delivery, campaign performance, client retention, and operational...

The Learner Success Manager should be a proactive and detail-oriented individual, passionate about engaging with learners and supporting them on their journey to growth! Strong project planning, communication skills and the ability to problem-solve (using feedback and data!) will set you up to thrive in this role.Learner Experience | Be the key contact for...

Line-manage our Customer Success Executives — set priorities, allocate accounts, and hold regular one-to-onesRun documented quarterly performance reviews with every team memberOnboard new joiners to the point where they can own accounts independentlyRaise performance concerns early, fairly, and in writingOwn the portfolioHold overall accountability for...

DescriptionJob Title: Executive Assistant (Operations & Client Coordination)Position Type: Full-Time, RemoteWorking Hours: U.S. Business HoursAbout the Role:We are seeking a highly organized and proactive Executive Assistant (Operations & Client Coordination) to support daily operations and client coordination for a fast-growing business in the automotive...

We're Hiring Client Intake & Care Support Coordinator The person who makes sure no family in need waits by the phone. Job Title Client Intake & Care Support Coordinator Employment Type Part-time 20hrs/Week, Remote Pay $4–$6 / hour (USD) Location Remote — must be available during Eastern Time (US) business...

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a  Marketing Sales & Client Growth Specialist based in Kenya. This is a full-time remote opportunity for a relationship-driven professional who can manage the complete sales journey and build lasting client relationships.You’ll...

Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.Job DescriptionKey...

Job Context To maintain company profitability and growth by ensuring client retention and satisfaction through operational effectiveness and cross-selling logistics services and/or products that fit the client needs. Key Performance Areas (KPAs) • Developing and maintaining strong relationships with clients, acting as the main point of contact for all...

BRAC International is Hiring! Join BRAC International to create opportunities for people to realise their potential. Position: Lead, Client Impact, BRAC International Microfinance (BI MF) Job Location: Nairobi, Kenya | Open to Kenyan and international candidates. Application deadline: 14 October 2026 About BRAC International: BRAC International (BI), a...

SureGifts creates and sells vouchers for retail products across Africa, building an end-to-end system to generate, distribute, and redeem them. The Customer Success Analyst provides effective customer service to all internal and external customers, using in-depth knowledge of SureGifts products and the Kenya market to meet customer expectations and ensure...

DescriptionMarketing Account Manager (Email Marketing, SEO & Client Success) – RemotePosition Type: Full-Time, Remote Working Hours: U.S. Business HoursAbout the RoleAt Pavago, one of our clients is hiring a Marketing Account Manager to manage client relationships, oversee marketing execution, and ensure projects are delivered accurately and on time.This...

FlexiGiG Limited - General Manager FlexiGiG is a SAAS company. We connect clients to the last mile to generate value by offering flexible job opportunities for millions of young Africans. We are driven by a desire to contribute to the winning ambitions of African organizations by effectively executing their last-mile work to unlock growth. Be it field...

We are looking for a Paid Media & User Acquisition manager to be responsible for a portfolio of multiple clients. You will drive our customers success through data-driven campaign strategies delivering tangible business results. Your missions will encompass the following:Building and running advanced paid media strategies on Meta, Google Ads and programmatic...