client success agent

Uliza Events is Kenya and Africa’s No.1 supplier of event wristbands and identification solutions. We provide high-quality paper, plastic, and fabric wristbands, glow-in-the-dark items, and party/event identification materials to hotels, malls, theme parks, swimming pools, concerts, corporate events, and entertainment venues.With operations in Kenya,...

Location: Hybrid, KenyaEmployment Type:Full-Time, PermanentHours:40 hours per weekWork Schedule:Monday–Friday, with flexibility to accommodate U.S. client meetings and business hoursReports To:Chief Executive OfficerDirect Reports:Recruiting Lead, Lead Client Concierge, Human Resources, Finance/Accounting, Executive Assistant, and other designated...

Location: Hybrid, Kenya Employment Type:Full-Time, Permanent Hours:40 hours per week Work Schedule:Monday–Friday, with flexibility to accommodate U.S. client meetings and business hours Reports To:Chief Executive Officer Direct Reports:Recruiting Lead, Lead Client Concierge, Human Resources, Finance/Accounting, Executive Assistant, and other...

Company DescriptionAjua is The Integrated Customer Experience Solution for Businesses in Africa.We exist to bridge the gap between businesses and their customers. Ajua’s technology integrates with businesses at the points that matter most to their customers to measure and optimize their Customer Experience. Our plug and play platform has enabled leading...

Company DescriptionAjua is The Integrated Customer Experience Solution for Businesses in Africa.We exist to bridge the gap between businesses and their customers. Ajua’s technology integrates with businesses at the points that matter most to their customers to measure and optimize their Customer Experience. Our plug and play platform has enabled leading...

DescriptionHead of Client Operations (Cold Email & Client Delivery) – RemotePosition Type: Full-Time, Remote Working Hours: Flexible (Aligned with U.S. Client Time Zones)About the RoleAt Pavago, one of our clients is hiring a Head of Client Operations to take full ownership of client delivery, campaign performance, client retention, and operational...

We are looking for an energetic and motivated professional to join our Customer Success team with preferred experience in a similar role. In this role, one must apply empathy and a unique ability to understand customer needs help directly drive FA’s success.About FieldAssistWelcome to FieldAssist, where Innovation meets excellence!!We are a top-tier SaaS...

Our client is a laundry and dry-cleaning company is looking for sales agents to work at their CBD and Kasarani branches. Roles and Responsibilities Promote the services offered in the branches.Establish, develop and maintain positive business and customer relationships.Resolution of customer problems.Coordinate sales effort with team members and...

Job Overview:Our client is looking to hire a Customer Care Agent who will be responsible for providing exceptional service to clients and resolving inquiries related to banking and financial products. The ideal candidate will have a strong commitment to customer satisfaction and the ability to communicate effectively. If you are passionate about helping...

The Learner Success Manager should be a proactive and detail-oriented individual, passionate about engaging with learners and supporting them on their journey to growth! Strong project planning, communication skills and the ability to problem-solve (using feedback and data!) will set you up to thrive in this role.Learner Experience | Be the key contact for...

We are seeking a proactive, detail-oriented, and highly organized Procurement Agent to join our team. The successful candidate will be responsible for supporting the procurement function by sourcing goods and services, coordinating supplier engagements, processing purchase requests, ensuring compliance with procurement procedures, and facilitating timely...

Nairobi, KenyaWho We Are...Priority Worldwide is a leading global freight forwarder headquartered in the United States. We are committed to delivering the Ultimate Customer Experience while supporting innovative supply chain solutions, humanitarian initiatives, and environmental responsibility around the world.When you join Priority Worldwide, you become...

Your role What We Need We are looking for a responsive and customer-focused Distress Passenger Agent to manage hotel accommodation and ground transportation arrangements for passengers affected by flight disruptions, delays, or cancellations. This role handles booking requests received through multiple channels, including the ConneX App, email, chat,...

Hi, we’re Influx! We’re a growing and profitable startup providing customer support for brands and tech companies on demand, 24/7, every day of the year. To achieve this, our operation includes agents and managers working around the globe. Our head office is in Australia, and we currently have more than 1000+ people around the world. About the role: We...

Job summary We are looking for Sales Microfinance Agents to join our growing team in Nairobi. The Sales Agents will be responsible for promoting and selling the Microfinances products and services to customers, meeting sales targets and providing excellent customer service.Key Responsibilities1) Meet sales targets by promoting and selling microfinance...

NGIS Reservation AgentAmentum is a global leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies to address their most significant and complex challenges in science, security and sustainability. Our people apply undaunted curiosity, relentless ambition and boundless imagination to challenge convention...

General information   CLIENT SERVICE OPERATOR M/F  General informations AGL (Africa Global Logistics) is the leading multimodal logistics operator (port, logistics, maritime and rail) in Africa. The company is now part of the MSC Group, a leading maritime and logistics company. Thanks to its expertise...

General information   CLIENT SERVICE OPERATOR M/F  General informations AGL (Africa Global Logistics) is the leading multimodal logistics operator (port, logistics, maritime and rail) in Africa. The company is now part of the MSC Group, a leading maritime and logistics company. Thanks to its expertise...

DescriptionWe are looking for results-driven Field Retention Agents to join our frontline team. In this role, you won't just be saving accounts; you will be restoring relationships. You will proactively engage with dormant or suspended customers, address their concerns, and implement strategic win-back solutions to strengthen long-term loyalty.Key...

FRONT OFFICE AGENTThe Social House | NairobiWE ARE GROWING. COME GROW WITH US.The Social House is growing, and we are expanding the team of people who create the experiences that our guests remember.We are looking for a seasoned, confident and naturally engaging Front Office Agent who understands that great Front Office is about much more than checking...