client support jobs in Nairobi

We are seeking a proactive and client-focused Client Support Specialist to provide professional assistance, resolve client concerns, and ensure a positive experience throughout the client relationship. The ideal candidate is an excellent communicator who can understand client needs, manage requests efficiently, and build strong professional...

We're Hiring Client Intake & Care Support Coordinator The person who makes sure no family in need waits by the phone. Job Title Client Intake & Care Support Coordinator Employment Type Part-time 20hrs/Week, Remote Pay $4–$6 / hour (USD) Location Remote — must be available during Eastern Time (US) business...

About UsCIC Insurance Group is a leading insurance and financial services organisation with more than five decades of experience helping individuals, families, and organizations achieve financial security.We have grown into a dynamic Group offering life, general, micro insurance, asset management, and investment solutions, with operations in Kenya, Uganda,...

​Job Title:                          Client Relations Assistant        Employment Terms:     3 months Contract                                                        Availability: ImmediatelyLocation:                        NairobiJOB...

Job Title:         IT Support officer           Reports to:      Team LeaderDepartment:    Customer ServiceLocation:          Head of Office (Nairobi, Kenya)JOB PURPOSE Our client in the fintech industry is seeking an IT Support Officer responsible for ensuring system reliability, resolving technical issues, and supporting payment...

The Role:    We are looking for passionate, energetic and self-motivated professionals to join our Client Relations team and provide high quality of client service to clients. This is a great opportunity to be part of a faced-paced and dynamic environment with learning and growing opportunities.The main responsibilities of the position include: Develop...

Location: Hybrid, KenyaEmployment Type:Full-Time, PermanentHours:40 hours per weekWork Schedule:Monday–Friday, with flexibility to accommodate U.S. client meetings and business hoursReports To:Chief Executive OfficerDirect Reports:Recruiting Lead, Lead Client Concierge, Human Resources, Finance/Accounting, Executive Assistant, and other designated...

Company DescriptionOracom Web Solutions is a Web Design and Development company with over 7 Years experience. We host separate brands namely Oracom Web Solutions (Website Design & Development), ORAWEBHOST (Domain Registration and Web Hosting), ORAMOBILE (Bulk SMS, Short code, USSD, Ring Back Tones (RBT)) ORADMT (Digital Marketing Training and Internet...

About edge At edge we are passionate about organizations that tackle big social and economic questions in bold ways, be it fast-growing businesses offering innovative products and services or grassroot organizations serving their communities in transformative ways. We support these organizations in achieving their ambitious goals by helping them build...

Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.Job DescriptionKey...

Location: Hybrid, Kenya Employment Type:Full-Time, Permanent Hours:40 hours per week Work Schedule:Monday–Friday, with flexibility to accommodate U.S. client meetings and business hours Reports To:Chief Executive Officer Direct Reports:Recruiting Lead, Lead Client Concierge, Human Resources, Finance/Accounting, Executive Assistant, and other...

Unpaid Internship (with potential for paid employment after 3 months)About Us:Sauti Contact Center provides exceptional call center services to our clients, ensuring seamless communication and top-notch customer experiences. We pride ourselves on our commitment to excellence and innovation in the field.Job Description:We are seeking a dedicated Technical...

Company DescriptionWe are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.Job DescriptionBusiness development:Lead...

 Job Description: Position: ERP Implementation & Support Officer (Accounts) Location: Nairobi Employment Type: Full-Time Gross Salary: KES. 50,000-60,000 per month Application Deadline: 21st September 2026 Role Overview Our client is looking for an ERP Implementation & Support Officer (Accounts) to join our team in supporting the...

 Job Description: Job Type: Full-time (Remote / On-site / Hybrid based on business need) Compensation: Retainer (to be unlocked) + Commission + Competitive Performance Bonuses Position Overview: We are seeking a highly motivated and results-driven Sales Agent to join our team, focused on delivering integrated workforce solutions....

We are looking for a highly skilled Tier 3 IT Support & NOC Engineer with strong experience in networking, infrastructure, monitoring, and advanced troubleshooting to resolve complex technical incidents and serve as a key escalation point for Tier 1 and Tier 2 support teams.This role combines Network Operations, IT Support, Systems Administration, and...

About Sauti Contact Center: At Sauti Contact Center, we pride ourselves on delivering exceptional customer experiences and technical solutions. As we continue to grow, we are seeking a dedicated and skilled Level 1 Technical Support Specialist to join our dynamic team.Position Overview:As a Level 1 Technical Support Specialist at Sauti Contact Center, you...

Job Context To maintain company profitability and growth by ensuring client retention and satisfaction through operational effectiveness and cross-selling logistics services and/or products that fit the client needs. Key Performance Areas (KPAs) • Developing and maintaining strong relationships with clients, acting as the main point of contact for all...

Issued by: BRAC Kenya Company Limited (BKCL)EOI Reference No.: BKCL/EOI/OSS/2026/001EOI Release Date: 15 June 2026Submission Deadline: 30 September 2026 at 5:00 PM (EAT) Organizational Background BRAC is an international development organisation founded in Bangladesh in 1972. It partners with over 130 million people worldwide to create sustainable...

The Level Two Technical Support Specialist plays a crucial role in providing advanced technical assistance and support to customers and internal teams. This position involves in-depth technical knowledge, excellent problem-solving skills, and outstanding customer service. The Level Two Technical Support Specialist works closely with Level One support, as...