custom jobs in Nairobi

Answer customer questions. Handle complaints. Assist customers with their needs. Provide information about products and services. Solve customer problems. Maintain good customer relationships. Ensure customer satisfaction. Keep customer records

We are seeking a proactive, client-focused Customer Success Manager to drive customer satisfaction, retention, and account growth across our product/service portfolio. In this role, you will act as the primary trusted partner for our business clients—guiding them through onboarding, optimizing product adoption, managing renewals, and ensuring they realize...

🚀 Lead High-Performing Teams & Drive Operational ExcellenceWe are looking for an experienced Operations Supervisor to lead, coach, and inspire a team of customer service professionals while ensuring exceptional performance, quality, and customer satisfaction for one of our global partners.📍 Location: Nairobi-Kenya - On site🕒 Schedule: Full-time...

Would you like to be part of a value-driven, commercially oriented international environment where we enable global trade every day? An opportunity exists for a Customs Business Development Manager to join our team Nairobi, Kenya.The Business Development Manager is a sales-oriented Customs House Brokerage (CHB) professional accountable for accelerating the...

Job Description :JJob Title: Customer Supply manager – East AfricaAbout Us:With over 200 brands sold in nearly 180 countries, Diageo is home to some of the world’s most iconic drinks. From Johnnie Walker and Guinness to Tanqueray, Smirnoff and Don Julio, we craft brands chosen for life’s moments — from everyday connections to landmark...

Location: Kenya About the role:The Customer Service Intern will be based at a Regional Service Centre and will serve as the first point of contact for customers seeking aftersales assistance, including product repairs and replacements.The role will involve receiving and screening faulty units, performing basic troubleshooting and initial checks, processing...

Job Title: Customer Development Lead (Modern Trade) - BeveragesLocations:NyeriNairobiThikaMachakosKisumuOur client is seeking a Customer Development Lead to manage supermarkets and minimarts under distributors and regional second lines, deliver JBP objectives and quarterly targets, and drive visibility, shelf share, availability, and promotions. The role...

Manager – Customer Lifecycle Management & Campaigns Location: Africa About SPIRO SPIRO is Africa's leading electric mobility company and one of the continent's fastest-growing technology-driven mobility ecosystems. Our mission is to accelerate the transition to clean, accessible, and affordable transportation by building the infrastructure, platforms, and...

Job Title: Customer Development Lead (Modern Trade) - Beverages Locations: Nyeri Nairobi Thika Machakos Kisumu Our client is seeking a Customer Development Lead to manage supermarkets and minimarts under distributors and regional second lines, deliver JBP objectives and quarterly targets, and drive visibility, shelf share, availability, and...

Job Opportunity – Sales Support Specialist / Customer Care ExecutiveIndustry: Trading / Distribution / Import & ExportDepartment: Sales & Customer ServiceJob Type: Full-TimeJob SummaryWe are seeking a highly organized, detail-oriented, and proactive Sales Support Specialist / Customer Care Executive to manage sales administration, customer orders,...

JOB TITLE: CUSTOMER SERVICE REPRESENTATIVE (BANKING) About This Job: Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan. On behalf of our client, a leading financial institution, we are looking for a competent,...

We are looking for an Insurance Customer Operations Officer to coordinate insurance coverage, manage end-to-end claims resolution, and support rider income protection as we continue to scale our Mobility division across Kenya.''This role sits at the heart of our insurance and claims operations — ensuring every eligible rider has timely, compliant coverage,...

We are seeking an analytical, data-driven Senior CRM Manager to build and scale our lifecycle marketing, automation, and customer engagement strategies. In this role, you will own the end-to-end customer journey—from onboarding and activation to retention, loyalty, and win-back campaigns—utilizing advanced segmentation, automation, and behavioral...

We are seeking a results-driven, strategic Sales & Marketing Manager to accelerate revenue growth, build brand equity, and expand market share. In this role, you will bridge strategic marketing with pipeline execution—leading customer acquisition, campaign management, key account growth, and team performance to drive scalable commercial success. Key...

Cook Vacancy– Hospitality Emerge Egress Consulting is a HR Management & Training Consulting Firm established in 2017 based in Nairobi. In essence it focuses in Recruitment, Business & Marketing Strategy and Training Programs for various sectors. We partner with clients in various industries and sectors in order to meet their various needs. Role...

We are seeking a commercially minded, analytical Finance Business Partner to bridge the gap between financial intelligence and strategic decision-making. In this role, you will work directly with executive leadership, department heads, and cross-functional teams to translate complex financial data into actionable insights, optimize operational efficiency,...

We are seeking an experienced, analytical Supply Chain Manager to direct and optimize our end-to-end supply chain ecosystem. In this role, you will oversee procurement, inventory management, logistics execution, vendor relationships, and demand forecasting. You will act as the operational engine aligning vendor performance, warehousing efficiency, cost...

You’ve proven you can hit your numbers. Now lead the sales engine that connects millions of Kenyans to life-changing products.You’re accomplished and respected, and you’re probably happy where you are. But are you energised?M-KOPA now serves 7 million customers (up from 5 million in 2024) and has unlocked over $2 billion in credit. 86% of customers...

Job Location: Nairobi, KenyaAbout the RoleThe Credit Manager - PayGo Phones Kenya is a field-based position within the Global Risk and Credit team. The role focuses on overseeing credit and related risk areas within the PAYGo business in Kenya. It involves shaping, implementing, and maintaining effective credit risk controls and operational practices to...

We’re hiring someone to lead the people agenda for Kenya, our oldest and largest market, as it scales toward the next phase of the business.Two things matter most. You’ve managed people partners before, not just worked alongside them. And you’ve held a market or business unit end to end, with the leadership relationship that comes with it.This is a...