customer experience analyst

Amentum, a global leader in advanced engineering, technical, and professional services serving the US government, allies, and critical infrastructure sectors, is seeking a Maintenance Analyst to support operations on the island of Diego Garcia.JOB RESPONSIBILITIESThe Maintenance Analyst is responsible for analyzing, evaluating, and optimizing maintenance...

We are seeking a highly analytical, detail-oriented, and business-minded Financial Analyst to support financial planning, reporting, forecasting, and data analysis. The ideal candidate will be able to interpret financial information, identify trends, prepare meaningful reports, and provide insights that support informed business...

DescriptionJob Summary: The Information Management Analyst will support the design, development, implementation, and maintenance of digital information management solutions that enhance program delivery, monitoring, evaluation, accountability, and learning (MEAL).The role will focus on developing and maintaining digital data collection tools using CommCare,...

We are seeking a proactive, client-focused Customer Success Manager to drive customer satisfaction, retention, and account growth across our product/service portfolio. In this role, you will act as the primary trusted partner for our business clients—guiding them through onboarding, optimizing product adoption, managing renewals, and ensuring they realize...

DEADLINE FOR APPLICATIONS24 November 2026-23:59-GMT+03:00 East Africa Time (Nairobi)WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender,...

DescriptionJob Summary:  The Project Analyst - Data Visualization will be responsible for collecting, extracting, cleaning, analyzing, and visualizing data from existing MEAL (Monitoring, Evaluation, Accountability, and Learning) and last-mile distribution systems to support evidence-based decision-making, program performance monitoring, and operational...

Position SummaryThe Simulation Education Analyst will work closely with the faculty in the School of Nursing and Midwifery and Medical College to design and assist in the delivery of simulation-based courses, sessions, and activities for their undergraduate and post-graduate programmes. The incumbent will also work closely with colleagues in AKU Hospital to...

Simulation Education Analyst (Fixed Term)DepartmentCentre for Innovation in Medical EducationEntityAga Khan UniversityLocationNairobi, KenyaIntroduction The Aga Khan University is a pioneering institution of higher education whose mission is to improve the quality of life in the developing world and beyond, through world-class teaching, research and...

About us At Tana, we believe that your skills and your character define you, not where in the world you were born. We empower brilliant young people in Africa to start meaningful careers by training them for tech and data roles, and embedding them into full-time, remote positions with companies across North America and Europe. We're a rapidly growing...

JOB TITLE: CREDIT RISK ANALYSTAbout This Job:Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.On behalf of our client, a leading financial institution, we are looking for a competent, skilled, and experienced...

🚀 Lead High-Performing Teams & Drive Operational ExcellenceWe are looking for an experienced Operations Supervisor to lead, coach, and inspire a team of customer service professionals while ensuring exceptional performance, quality, and customer satisfaction for one of our global partners.📍 Location: Nairobi-Kenya - On site🕒 Schedule: Full-time...

WE'RE HIRING! | Product Analyst – HCM / Payroll & HR📍 Colombia | On-site | Full-Time🕒 Schedule: 8:00 AM – 5:00 PM EST💼 Experience: 2–4 years🌎 English: C1 AdvancedAre you passionate about product development, business analysis, and solving real customer problems?Do you have experience working with Product Managers, UX Designers, and...

Would you like to be part of a value-driven, commercially oriented international environment where we enable global trade every day? An opportunity exists for a Customs Business Development Manager to join our team Nairobi, Kenya.The Business Development Manager is a sales-oriented Customs House Brokerage (CHB) professional accountable for accelerating the...

About us At Tana, we believe that your skills and your character define you, not where in the world you were born. We empower brilliant young people in Africa to start meaningful careers by training them for tech and data roles, and embedding them into full-time, remote positions with companies across North America and Europe. We're a rapidly growing...

Job Description :JJob Title: Customer Supply manager – East AfricaAbout Us:With over 200 brands sold in nearly 180 countries, Diageo is home to some of the world’s most iconic drinks. From Johnnie Walker and Guinness to Tanqueray, Smirnoff and Don Julio, we craft brands chosen for life’s moments — from everyday connections to landmark...

Position Summary The Medical Affairs Project Analyst enables reliable, compliant and efficient execution of Medical Affairs operations across the NOLA cluster. The role coordinates project documentation, systems, vendors, contracting, budgets, payments and close-out activities, provides responsive guidance to project owners and maintains inspection-ready...

DescriptionCIMMYT is a cutting-edge, non-profit, international organization dedicated to solving tomorrow’s problems today. It is entrusted with fostering improved quantity, quality, and dependability of production systems and basic cereals such as maize, wheat, triticale, sorghum, millets, and associated crops through applied agricultural science,...

Location: Kenya About the role:The Customer Service Intern will be based at a Regional Service Centre and will serve as the first point of contact for customers seeking aftersales assistance, including product repairs and replacements.The role will involve receiving and screening faulty units, performing basic troubleshooting and initial checks, processing...

Job Title: Customer Development Lead (Modern Trade) - BeveragesLocations:NyeriNairobiThikaMachakosKisumuOur client is seeking a Customer Development Lead to manage supermarkets and minimarts under distributors and regional second lines, deliver JBP objectives and quarterly targets, and drive visibility, shelf share, availability, and promotions. The role...

About Cigna HealthcareCigna Healthcare is a global health service company dedicated to transforming healthcare. With roots in the U.S. and operations in over 30 countries, we serve more than 180 million customers and patients worldwide. Ranked 13th on the Fortune 500 in 2025, Cigna is recognized as one of the most trusted and influential names in the...