customer experience assistant

Answer customer questions. Handle complaints. Assist customers with their needs. Provide information about products and services. Solve customer problems. Maintain good customer relationships. Ensure customer satisfaction. Keep customer records

We are seeking a proactive, client-focused Customer Success Manager to drive customer satisfaction, retention, and account growth across our product/service portfolio. In this role, you will act as the primary trusted partner for our business clients—guiding them through onboarding, optimizing product adoption, managing renewals, and ensuring they realize...

Key Duties and Responsibilities1. Medication Dispensing Prepare medications for dispensing as directed by the supervising pharm-tech.Ensure all prescriptions are processed accurately and efficiently.Refer all clinical queries and medication counseling to the supervising pharm-tech.Maintain patient confidentiality at all times.2. Inventory and Stock...

Accounts Assistant Nairobi, Kenya Who we areWe are the market leader in commercial real estate services and investments and provide an integrated suite of high-quality real estate services to our clients across Africa and the Middle East, including facilities management, advisory & transaction services, project management.We support predominantly corporate...

Role Overview We are looking for a proactive and dependable Executive Assistant to provide administrative and organizational support to U.S.-based executives. The ideal candidate will help manage daily schedules, coordinate meetings, handle correspondence, prepare documents, and assist with various administrative tasks to ensure efficient day-to-day...

We are seeking a dependable, detail-driven Senior Program Assistant to provide critical operational, logistical, and administrative management for complex ongoing program initiatives. In this role, you will support Program Managers and field officers by coordinating project timelines, managing stakeholder communications, tracking program budgets, and...

Description POSITION SUMMARY   Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do...

Description POSITION SUMMARY   Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request,...

We are seeking a versatile Tax Associate & Admin Assistant to deliver dual support across tax compliance operations and general office administration. In this role, you will assist senior partners with corporate tax filings, statutory reconciliations, and regulatory correspondence while maintaining organized administrative systems to ensure efficient...

Assistant Cost Controller is responsible for assisting the Cost Controller in his / her day-to-day activities. Key Responsibilities Stock taking of various stores during month end and timely spot checks. Conduct the biannual operating equipment inventory and report the losses. Verify spoilage reports and report the same to cost controller...

Company DescriptionNestled in the heart of Nairobi since 1904, Fairmont The Norfolk is one of the city’s most iconic landmarks, where timeless elegance meets modern luxury. Set within serene tropical gardens, the hotel features 125 beautifully appointed rooms and suites designed to offer exceptional comfort while preserving its rich heritage. Over the...

General information   ACCOUNTS ASSISTANT M/F  General informations AGL (Africa Global Logistics) is the leading multimodal logistics operator (port, logistics, maritime and rail) in Africa. The company is now part of the MSC Group, a leading maritime and logistics company. Thanks to its expertise...

About us At Tana, we believe that your skills and your character define you, not where in the world you were born. We empower brilliant young people in Africa to start meaningful careers by training them for tech and data roles, and embedding them into full-time, remote positions with companies across North America and Europe. We're a rapidly growing...

🚀 Lead High-Performing Teams & Drive Operational ExcellenceWe are looking for an experienced Operations Supervisor to lead, coach, and inspire a team of customer service professionals while ensuring exceptional performance, quality, and customer satisfaction for one of our global partners.📍 Location: Nairobi-Kenya - On site🕒 Schedule: Full-time...

The FoundationWe are the largest nonprofit fighting poverty, disease, and inequity around the world. Founded on a simple premise: people everywhere, regardless of identity or circumstances, should have the chance to live healthy, productive lives. We believe our employees should reflect the rich diversity of the global populations we aim to serve. We...

Position: Project Assistant  Number Of positions : 3  Location: National Command centre,Nairobi  Kenya Reports to:National Project Coordinator About the Role & Project The Project Assistant  will report directly to the National Project Coordinator and support the coordination and implementation of the Human–Wildlife Conflict Management System across...

Would you like to be part of a value-driven, commercially oriented international environment where we enable global trade every day? An opportunity exists for a Customs Business Development Manager to join our team Nairobi, Kenya.The Business Development Manager is a sales-oriented Customs House Brokerage (CHB) professional accountable for accelerating the...

We are seeking a highly organized, detail-oriented, and reliable Accounting Assistant to support daily accounting and financial operations. The ideal candidate will assist with transaction processing, reconciliations, invoices, financial records, and administrative accounting tasks while maintaining accuracy, confidentiality, and compliance with established...

Responsible for assisting the Spa Manager to manage a successful Kempinski spa via leading the spa team effectively to deliver and exceed the guests’ expectations and maximize profitability in accordance with the Kempinski spa vision, core values and all related brand standards, procedures & policies. ...

WORK OPTION: The NBA currently provides eligible employees the option of working remotely one day per week._________________Position SummaryThe Executive Assistant provides high-level administrative and operational support to the NBA Africa CEO, ensuring seamless day-to-day execution and alignment with business priorities. This role requires strong...