customer experience associate

Role OverviewAt Greenwheels, we are building better mobility experiences by putting our customers at the heart of what we do. We are looking for a Customer Experience (CX) Associate to join our team and help us continuously improve how customers interact with our products, services, and teams.In this role, you will help bring the voice of the customer into...

Space and Style Limited is dedicated to delivering exceptional products and services that exceed customer expectations. We are seeking a motivated and detail-oriented Customer Experience Executive & Coordinator to join our growing team. In this role, you will be instrumental in ensuring seamless and positive interactions between the company and our valued...

We're Hiring: Customer Experience ManagerLocation: Nakuru Valley Hospital is a leading Level 4 hospital in Nakuru City offering both inpatient and outpatient services and is seeking to recruit a dynamic and service-oriented Customer Experience Manager. This role is responsible for overseeing and enhancing the overall patient experience throughout the...

KEY RESPONSIBILITIESCustomer Experience StandardsDefine, implement and review the organization’s customer experience standards and guidelines and align them to overall corporate strategic goals.Review the standards and guidelines in line with changing regulations and market dynamics.Create strategic alignment for Customer Experience KPIs and ownership...

Qualifications/RequirementsDiploma in Front Office Administration/Business Administration/ Health Records, or an equivalent qualificationAt least two (2) years working in a service-oriented industryProficiency in computer skills (especially Health Management Information Systems).Good communication and interpersonal skills.{'education': "Diploma, Associate's...

About Uliza EventsUliza Events is an events solutions company providing event identification products, wristbands, calling systems, event merchandise and related solutions to clients in Kenya and international markets.We are looking for a highly eloquent, confident, professional and customer-focused Customer Experience & Communications Executive to become...

Key ResponsibilitiesCustomer Engagement & Acquisition: Pitch services, explain onboarding requirements, support documentation needs, and follow up with prospects to drive conversions.Documentation & Record Keeping: Accurately update customer information in Airtable, Uber, and internal trackers; ensure customers are marked “Registered & Ready for...

Role OverviewAs a Collections Associate, you will play an important role in supporting our customers and maintaining healthy cash flow by ensuring timely payment of outstanding balances.You will engage with customers to follow up on payments, resolve payment-related queries, and maintain accurate collections records. The role requires a strong balance of...

Key Responsibilities:Ensure drivers comply with the full rider gear requirement.Ensure drivers operate Uber-branded electric bikes that are visible to clients.Monitor and enforce adherence to road safety rules and traffic laws.Conduct routine alcohol testing on drivers to prevent riding under the influence.Prevent intoxicated drivers from operating...

Post-Onboarding Support Provide post-onboarding follow-up to ensure drivers can effectively use the mobile app, understand trip targets, and manage daily payments.Daily & Multi-Channel SupportTeam members will offer multi-channel support, providing assistance across phone, and chat channels to quickly resolve driver inquiries and technical issues.Respond to...

Company DescriptionAssent empowers manufacturers and distributors with the intelligence to build sustainable products, meet global compliance requirements and drive better business outcomes.At the center of our offering is the Assent Network, the industry’s most complete Product Intelligence Network, bringing together trusted parts and supplier...

About Turaco It is existentially urgent to figure out a way to insure people who are not insured. Turaco’s mission is to free people from the fear of financial shocks. Our 25-year goal is to insure a billion people, doubling the number of people insured in the world. Turaco is a high-growth, well-capitalised fintech start-up in Africa that brings a new...

CGA Student Experience Associate - Mandarin Speaker Summary: Our Student Experience Associates are responsible for providing high-quality service and strategic support to CGA students and parents, all over the world. The role involves building and maintaining strong relationships with students and families in a specific geographic or language group,...

Company DescriptionAssent empowers manufacturers and distributors with the intelligence to build sustainable products, meet global compliance requirements and drive better business outcomes.At the center of our offering is the Assent Network, the industry’s most complete Product Intelligence Network, bringing together trusted parts and supplier...

Description POSITION SUMMARY   Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do...

Company Description: Systemiq is the system change company, working to accelerate the transition to a net-zero, nature-positive and more inclusive economy. As a certified B Corp, we partner with business, finance, policymakers and civil society to transform five interconnected systems: energy, nature and food, materials and circularity, sustainable finance,...

Position: Growth AssociateReporting to: Director of GrowthLocation: Nairobi, KenyaAbout the Company:The company is a digital commerce firm that orchestrates the distribution of household essentials, such as cooking energy, refillable water, and groceries, to both families and businesses. Their mission is to transform the distribution of household essentials...

Key Responsibilities Process data work as assigned through resolving discrepancies, tagging or capturing by using standard procedures and/or returning incomplete documents to the team leader for resolution. Maintain data work requirements by following data program techniques, procedures as well as meeting and maintaining the required quality...

Job Level : JL3 Job Title : Finance Associate Years of Experience : 2+ Reporting to : Head of Finance About Ilara Health At Ilara Health we are building a network of technology-enabled primary healthcare clinics (PHCs) delivering affordable, quality healthcare to Africas under-served communities by partnering with local providers across the continent....

Finance AssociateHey thereiGov Africa is looking for a detail-oriented finance associate to build and curate a robust Finance department with our Grants and Finance manager with day-to-day financial procedures.You will be managing account records, revising and updating financial reports, and preparing financial data for audits, reviews, and taxation. To...