customer experience engineer

Space and Style Limited is dedicated to delivering exceptional products and services that exceed customer expectations. We are seeking a motivated and detail-oriented Customer Experience Executive & Coordinator to join our growing team. In this role, you will be instrumental in ensuring seamless and positive interactions between the company and our valued...

We're Hiring: Customer Experience ManagerLocation: Nakuru Valley Hospital is a leading Level 4 hospital in Nakuru City offering both inpatient and outpatient services and is seeking to recruit a dynamic and service-oriented Customer Experience Manager. This role is responsible for overseeing and enhancing the overall patient experience throughout the...

KEY RESPONSIBILITIESCustomer Experience StandardsDefine, implement and review the organization’s customer experience standards and guidelines and align them to overall corporate strategic goals.Review the standards and guidelines in line with changing regulations and market dynamics.Create strategic alignment for Customer Experience KPIs and ownership...

Qualifications/RequirementsDiploma in Front Office Administration/Business Administration/ Health Records, or an equivalent qualificationAt least two (2) years working in a service-oriented industryProficiency in computer skills (especially Health Management Information Systems).Good communication and interpersonal skills.{'education': "Diploma, Associate's...

Role OverviewAt Greenwheels, we are building better mobility experiences by putting our customers at the heart of what we do. We are looking for a Customer Experience (CX) Associate to join our team and help us continuously improve how customers interact with our products, services, and teams.In this role, you will help bring the voice of the customer into...

About Uliza EventsUliza Events is an events solutions company providing event identification products, wristbands, calling systems, event merchandise and related solutions to clients in Kenya and international markets.We are looking for a highly eloquent, confident, professional and customer-focused Customer Experience & Communications Executive to become...

Tech Lead - Android Experience Engineering Reports toHead of Engineering Squad size4–6 engineers including the Tech Lead PeersProduct Owner (squad) LocationNairobi About WatuWatu is a fintech company operating across Africa and Latin America, providing device financing and financial services to customers historically excluded from the formal...

Company DescriptionAjua is The Integrated Customer Experience Solution for Businesses in Africa.We exist to bridge the gap between businesses and their customers. Ajua’s technology integrates with businesses at the points that matter most to their customers to measure and optimize their Customer Experience. Our plug and play platform has enabled leading...

Company DescriptionAjua is The Integrated Customer Experience Solution for Businesses in Africa.We exist to bridge the gap between businesses and their customers. Ajua’s technology integrates with businesses at the points that matter most to their customers to measure and optimize their Customer Experience. Our plug and play platform has enabled leading...

Job Location:          Nairobi Reporting to:          Director, Global Customer Quality & Africa Manufacturing Operations Direct Reportees:   Quality Officers - Opco Position Description The job holder will define and specify activities, processes, and standards to fulfill the quality requirements for manufactured materials, components, and...

Job brief GENERAL DUTIES OF THE FUNCTIONA global leader in the distribution of plastics and chemicals with multiple subsidiaries worldwide is looking for a Customer Service Representative. He/she is the contact for each client, he/she manages the client relationship (management of orders, contracts, disputes) and ensures that margins linked to contracts...

Job Description We are recruiting on behalf of our client in the Betting & Casino industry. Our client is looking for an experienced Customer Care Executive to join their growing team. The ideal candidate must have worked in a betting company/Casino and is confident in handling high-volume client interactions. Key Responsibilities Respond to customer...

Mogo Kenya is revolutionizing financial access. By offering a dynamic suite of products that includes boda-boda financing, car logbook loans, and smartphone loans, we leverage a nationwide network of 90+ branches to put capital into the hands of traditionally underserved communities. Backed by Eleving Group, a global fintech spanning Europe, Africa, and...

Location: Various Supermarket Locations in Nairobi (In-Store) About the Role: Polo Marketing Company is looking for self-driven and committed Brand Ambassadors to lead our upcoming in-store activation campaign. We are seeking individuals who take initiative, can work independently with minimal supervision, and have a passion for sales and customer...

Location: Various Supermarket Locations in Mombasa (In-Store) About the Role: Polo Marketing Company is looking for self-driven and committed Brand Ambassadors to lead our upcoming in-store activation campaign. We are seeking individuals who take initiative, can work independently with minimal supervision, and have a passion for sales and customer...

Company DescriptionAjua is The Integrated Customer Experience Solution for Businesses in Africa.We exist to bridge the gap between businesses and their customers. Ajua’s technology integrates with businesses at the points that matter most to their customers to measure and optimize their Customer Experience. Our plug and play platform has enabled leading...

Customer Services ManagerAmentum is a global leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies to address their most significant and complex challenges in science, security and sustainability. Our people apply undaunted curiosity, relentless ambition and boundless imagination to challenge...

About ShareShare is a venture backed company building the marketplace for bandwidth; the infrastructure layer that connects internet capacity suppliers to every individual and business that run on it.Today, bandwidth is the most in-demand asset in the world, but its buy/sell process is highly fragmented and inefficiently priced. Share brings the supply and...

Maintaining a positive, friendly, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries via phone and through emails and chats.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out to enable you respond to customer...

Maintaining a positive, friendly, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries via phone and through emails and chats.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out to enable you respond to customer...