customer relationship

Answer customer questions. Handle complaints. Assist customers with their needs. Provide information about products and services. Solve customer problems. Maintain good customer relationships. Ensure customer satisfaction. Keep customer records

We are seeking a proactive, client-focused Customer Success Manager to drive customer satisfaction, retention, and account growth across our product/service portfolio. In this role, you will act as the primary trusted partner for our business clients—guiding them through onboarding, optimizing product adoption, managing renewals, and ensuring they realize...

About us At Tana, we believe that your skills and your character define you, not where in the world you were born. We empower brilliant young people in Africa to start meaningful careers by training them for tech and data roles, and embedding them into full-time, remote positions with companies across North America and Europe. We're a rapidly growing...

JOB TITLE: RELATIONSHIP OFFICER About This Job: Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan. On behalf of our client, a leading financial institution, we are looking for a competent, skilled, and...

Influx provides on-demand customer support for leading brands and technology companies, operating 24/7, every day of the year, including public holidays. Our global team of agents and managers works together to deliver exceptional customer experiences and help our clients achieve their business objectives. We're looking for a detail-oriented, proactive, and...

DescriptionKEY RESPONSIBILITIES:To grow market share for the diaspora segment by building and maintaining an effective sales plan for an increased customer base, liabilities, earnings and usage of diaspora bank products and servicesTo ensure the customer relationships are well maintained for the designated portfolio as a retention strategy and increased...

A customer messages in ready to cancel. Most people would just process the cancellation and move on. You're not most people — you ask one more question, actually listen to the answer, and turn what looked like a lost customer into someone who sticks around. That's the skill this job is built on. At **TalentPop App** , we're building our own retention team...

KEY RESPONSIBILITIES: • To grow market share for the diaspora segment by building and maintaining an effective sales plan for an increased customer base, liabilities, earnings and usage of diaspora bank products and services • To ensure the customer relationships are well maintained for the designated portfolio as a retention strategy and increased...

**J** **ob Title:** Instructor – Digital Marketing and Digital Customer Service **Reporting To:** Regional Lead **Location:** Nairobi **Contract Term:** Fixed Term Contract **Introduction to Generation** Generation is one of the world’s largest, fastest-scaling global demand-driven youth employment programs, providing young adults with the...

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Job Opportunity – Sales Support Specialist / Customer Care ExecutiveIndustry: Trading / Distribution / Import & ExportDepartment: Sales & Customer ServiceJob Type: Full-TimeJob SummaryWe are seeking a highly organized, detail-oriented, and proactive Sales Support Specialist / Customer Care Executive to manage sales administration, customer orders,...

**Company:** Laureland Homes **Location:** Nairobi, Kenya (Westlands / Lower Kabete) **Employment Type:** Full-Time **Department:** Sales **Reports To:** Sales Manager ## About Laureland Homes Laureland Homes is a real estate development company specialising in quality residential developments. We are seeking motivated, results-driven, and...

Job Title: Junior Technical Sales Representatives Location: NairobiJob Type: Term ContractProfile IntroductionOur client, a leading industrial technology and engineering solutions provider with over three decades of experience in upgrading, modernising and transforming industrial applications and machinery across the East African region is seeking to recruit...

Job Title: Technical Sales Team Lead Location: NairobiJob Type: Term ContractProfile IntroductionOur client, a leading industrial technology and engineering solutions provider with over three decades of experience in upgrading, modernising and transforming industrial applications and machinery across the East African region is seeking to recruit dynamic,...

Job Title: Sales & Marketing Manager Department: Sales & MarketingLocation: Kenya1. Job PurposeThe Sales & Marketing Manager will provide strategic leadership in driving revenue growth, market expansion, brand visibility and customer acquisition within the healthcare industry.The role will oversee sales and marketing strategies, business development,...

 Job Description: Job Title: SHOWROOM SALES CONSULTANT Products: Premium Tiles & Interior Finishes Type of Business: Retail | Show Room Sales Location: Mombasa, Kenya Industry: Luxury Retail | Building Materials & Interior Finishes Salary: KES. 45,000 Gross per Month + Attractive Profit-Sharing Structure + Bonuses + Other...

We are seeking a proactive and client-focused Client Support Specialist to provide professional assistance, resolve client concerns, and ensure a positive experience throughout the client relationship. The ideal candidate is an excellent communicator who can understand client needs, manage requests efficiently, and build strong professional...

Sales Director – Lending Solutions (Hunter) Role Overview We are looking for a sales professional to drive new customer acquisition for lending solutions. The role requires experience in selling lending software products to banks, financial institutions and NBFCs, with a strong track record of independently generating opportunities and closing enterprise...

About Turaco Turaco is a fast-growing insurance and technology company on a mission to make insurance accessible, affordable and meaningful for millions of people across Africa. Through our innovative B2B2C distribution model, we partner with banks, SACCOs, microfinance institutions, fintechs, mobile network operators and other businesses to embed simple,...

About Turaco Most people in Africa have never had insurance. We're changing that. Turaco's mission is to free people from the fear of financial shocks. We build affordable, simple insurance into the everyday transactions people already make, partnering with banks, microfinance institutions, SACCOs, fintechs, telcos and other organisations serving emerging...