customer relationship manager

We are seeking a proactive, client-focused Customer Success Manager to drive customer satisfaction, retention, and account growth across our product/service portfolio. In this role, you will act as the primary trusted partner for our business clients—guiding them through onboarding, optimizing product adoption, managing renewals, and ensuring they realize...

We are looking for a motivated Relationship Manager to join our team. The Relationship Manager is responsible for the creation and management of a well-coordinated, strategic development plan to cultivate and solicit support. • 1-2 years in an IT-related sales role with an extensive network in the industry • Junior/middle-level candidates are...

Would you like to be part of a value-driven, commercially oriented international environment where we enable global trade every day? An opportunity exists for a Customs Business Development Manager to join our team Nairobi, Kenya.The Business Development Manager is a sales-oriented Customs House Brokerage (CHB) professional accountable for accelerating the...

Job Description :JJob Title: Customer Supply manager – East AfricaAbout Us:With over 200 brands sold in nearly 180 countries, Diageo is home to some of the world’s most iconic drinks. From Johnnie Walker and Guinness to Tanqueray, Smirnoff and Don Julio, we craft brands chosen for life’s moments — from everyday connections to landmark...

Answer customer questions. Handle complaints. Assist customers with their needs. Provide information about products and services. Solve customer problems. Maintain good customer relationships. Ensure customer satisfaction. Keep customer records

Manager – Customer Lifecycle Management & Campaigns Location: Africa About SPIRO SPIRO is Africa's leading electric mobility company and one of the continent's fastest-growing technology-driven mobility ecosystems. Our mission is to accelerate the transition to clean, accessible, and affordable transportation by building the infrastructure, platforms, and...

DescriptionKEY RESPONSIBILITIES:To grow market share for the diaspora segment by building and maintaining an effective sales plan for an increased customer base, liabilities, earnings and usage of diaspora bank products and servicesTo ensure the customer relationships are well maintained for the designated portfolio as a retention strategy and increased...

About us At Tana, we believe that your skills and your character define you, not where in the world you were born. We empower brilliant young people in Africa to start meaningful careers by training them for tech and data roles, and embedding them into full-time, remote positions with companies across North America and Europe. We're a rapidly growing...

🚀 Lead High-Performing Teams & Drive Operational ExcellenceWe are looking for an experienced Operations Supervisor to lead, coach, and inspire a team of customer service professionals while ensuring exceptional performance, quality, and customer satisfaction for one of our global partners.📍 Location: Nairobi-Kenya - On site🕒 Schedule: Full-time...

About us At Tana, we believe that your skills and your character define you, not where in the world you were born. We empower brilliant young people in Africa to start meaningful careers by training them for tech and data roles, and embedding them into full-time, remote positions with companies across North America and Europe. We're a rapidly growing...

We are seeking an experienced, analytical Supply Chain Manager to direct and optimize our end-to-end supply chain ecosystem. In this role, you will oversee procurement, inventory management, logistics execution, vendor relationships, and demand forecasting. You will act as the operational engine aligning vendor performance, warehousing efficiency, cost...

At Exness, we are not just a leading trading broker—we’ve reimagined what it takes to be a leader. With 2,000+ people across 13 countries, we combine scale, care, and real tech to make trading better for over a million clients globally. Recognised globally as a Best Place to Work, we’re a people-first company where long-term wins always matter...

Job Title: Sales & Marketing Manager Department: Sales & MarketingLocation: Kenya1. Job PurposeThe Sales & Marketing Manager will provide strategic leadership in driving revenue growth, market expansion, brand visibility and customer acquisition within the healthcare industry.The role will oversee sales and marketing strategies, business development,...

Location: Kenya About the role:The Customer Service Intern will be based at a Regional Service Centre and will serve as the first point of contact for customers seeking aftersales assistance, including product repairs and replacements.The role will involve receiving and screening faulty units, performing basic troubleshooting and initial checks, processing...

Experience8 - 10 Year(s)Job DescriptionJob Purpose: The role holder is responsible for delivering the approved annual assurance audit plan in line with relevant policies, procedures and quality standards, and for the quality of audit work and the efficiency and effectiveness of the audit team.  ResponsibilitiesKey Responsibilities: Provide input to the...

Job Title: Customer Development Lead (Modern Trade) - BeveragesLocations:NyeriNairobiThikaMachakosKisumuOur client is seeking a Customer Development Lead to manage supermarkets and minimarts under distributors and regional second lines, deliver JBP objectives and quarterly targets, and drive visibility, shelf share, availability, and promotions. The role...

The Project Manager is responsible for leading a cross departmental team to fulfill project goals and objectives. This position is responsible for managing risk, quality and progress of projects to organizational standards, and ensures projects are completed on time, on budget, to quality standards, and within agreed scope. The projects will tend to be...

Empowering Africa’s tomorrow, together…one story at a time.With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.My Career...

We are seeking an analytical, data-driven Senior CRM Manager to build and scale our lifecycle marketing, automation, and customer engagement strategies. In this role, you will own the end-to-end customer journey—from onboarding and activation to retention, loyalty, and win-back campaigns—utilizing advanced segmentation, automation, and behavioral...

We are seeking a results-driven, strategic Sales & Marketing Manager to accelerate revenue growth, build brand equity, and expand market share. In this role, you will bridge strategic marketing with pipeline execution—leading customer acquisition, campaign management, key account growth, and team performance to drive scalable commercial success. Key...