customer satisfaction associate

Answer customer questions. Handle complaints. Assist customers with their needs. Provide information about products and services. Solve customer problems. Maintain good customer relationships. Ensure customer satisfaction. Keep customer records

We are seeking a proactive, client-focused Customer Success Manager to drive customer satisfaction, retention, and account growth across our product/service portfolio. In this role, you will act as the primary trusted partner for our business clients—guiding them through onboarding, optimizing product adoption, managing renewals, and ensuring they realize...

🚀 Lead High-Performing Teams & Drive Operational ExcellenceWe are looking for an experienced Operations Supervisor to lead, coach, and inspire a team of customer service professionals while ensuring exceptional performance, quality, and customer satisfaction for one of our global partners.📍 Location: Nairobi-Kenya - On site🕒 Schedule: Full-time...

Would you like to be part of a value-driven, commercially oriented international environment where we enable global trade every day? An opportunity exists for a Customs Business Development Manager to join our team Nairobi, Kenya.The Business Development Manager is a sales-oriented Customs House Brokerage (CHB) professional accountable for accelerating the...

About us At Tana, we believe that your skills and your character define you, not where in the world you were born. We empower brilliant young people in Africa to start meaningful careers by training them for tech and data roles, and embedding them into full-time, remote positions with companies across North America and Europe. We're a rapidly growing...

About Pula We are an insuretech firm that provides agriculture insurance design and execution services, specializing in index-based insurance and is backed by top-tier VC investors who have invested more than $25 million in the business. Since 2015 we have provided climate insurance to 15.4 million smallholder farmers, 41% of which were women across 19...

JOB TITLE Associate Manager – Commercial | MAF Retail | Head Office Kenya Role Summary The Associate Manager – Commercial is responsible for supporting local stores with sourcing and merchandising activities, as well as sales development through visual merchandising and brand visibility at the point of sale while setting forward estimates for the...

Role Overview The Recovery Associate is responsible for executing motorcycle repossession, recovery, and field response activities across Nairobi and its environs. The role involves locating and recovering company assets from customers in default, coordinating voluntary returns, responding to operational incidents, and ensuring that all recovered...

JOB TITLE Associate Manager – Commercial | MAF Retail | Head Office Kenya ROLE SUMMARY The Associate Manager – Commercial is responsible for supporting local stores with sourcing and merchandising activities, as well as sales development through visual merchandising and brand visibility at the point of sale. The role also involves setting forward...

About GiveDirectly  What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need? Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the...

Associate Field Manager - Field (Fixed Term Contract) About GiveDirectly Since 2011, GiveDirectly has proven that direct cash transfers are an effective way to fight poverty at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries. We are known for our extensive integration of technology...

Manager – Customer Lifecycle Management & Campaigns Location: Africa About SPIRO SPIRO is Africa's leading electric mobility company and one of the continent's fastest-growing technology-driven mobility ecosystems. Our mission is to accelerate the transition to clean, accessible, and affordable transportation by building the infrastructure, platforms, and...

About GiveDirectly What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need? Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the...

Influx provides on-demand customer support for leading brands and technology companies, operating 24/7, every day of the year, including public holidays. Our global team of agents and managers works together to deliver exceptional customer experiences and help our clients achieve their business objectives. We're looking for a detail-oriented, proactive, and...

About GiveDirectly What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need? Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the...

RemoFirst is transforming the way businesses hire and manage global teams. Our mission is to enable Freedom of Work by providing an all-in-one global HR platform that simplifies hiring, compliance, payroll, and benefits management. We partner with some of the world’s most innovative companies, including Fortune 500 businesses and leading startups. We are...

JOB TITLE: WAREHOUSE ASSOCIATE About This Job: Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan. On behalf of our client we are looking for a competent, skilled, and experienced Warehouse Associate to work in...

Description JOB SUMMARY   Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process....

Role Purpose: To drive sales growth and customer satisfaction in UFCEA range of animal nutrition and health products by leveraging technical expertise to provide effective solutions, fostering strong client relationships, and achieving sales targets through strategic account management and new business development.Key Duties and Responsibilities: Identify,...

A customer messages in ready to cancel. Most people would just process the cancellation and move on. You're not most people — you ask one more question, actually listen to the answer, and turn what looked like a lost customer into someone who sticks around. That's the skill this job is built on. At **TalentPop App** , we're building our own retention team...