Jobs: customer service


  • Nakuru, Nakuru, Kenya iClear Wellife Service Limited Full time 900,000 - 1,200,000 per year

    We're Expanding to Nakuru Join Our Team as a CC (Customer Care) Representative Location:Nakuru, KenyaCompany:iClear Wellife Service LimitedAbout UsAt iClear Wellife Service Limited, we're redefining how homes and offices across Kenya access clean and purified drinking water.Our mission is simple — to make safe, healthy, and reliable water accessible to...


  • Nairobi, Nairobi Area, Kenya Dev Centre House Ireland Full time 90,000 - 120,000 per year

    Company DescriptionDev Centre House helps enterprise clients transform their businesses digitally by providing expert software engineering services. Our teams have built software products used by millions of people. We are a highly motivated team of software people who believe that passion for work can impact the world through excellent code and beautiful...


  • Nairobi, Nairobi Area, Kenya SunCulture Full time

    Position: Customer Service SupervisorReporting to: Head of Customer ServiceLocation: NairobiRole type: Full-TimeAbout SunCultureFounded in 2012, SunCulture's Vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercializing life-changing technology that solves...


  • Nairobi, Nairobi Area, Kenya JIbu Kiambu Full time 144,000 - 360,000 per year

    Company DescriptionJibu Lavington is a water purification organization that provides clean and purified water to different clients within the region of Lavington.Role DescriptionThis is a full-time on-site role for a Customer Service specialist at Jibu Lavington located along Ngong Road opposite Posta in Nairobi County, Kenya. Working hours will be between...


  • Nairobi, Nairobi Area, Kenya JIbu Kiambu Full time 300,000 - 600,000 per year

    Company DescriptionJibu Ruaka is a water purification organization that provides clean and purified water to different clients within the region of Ruaka.Role DescriptionThis is a full-time on-site role for a Customer Service specialist at Jibu Ruaka located along Limuru Road opposite Club Decimo in Nairobi County, Kenya. Working hours will be between 8.30am...


  • Nairobi, Nairobi Area, Kenya Bridge Talent Management Full time 1,200,000 - 2,400,000 per year

    We are seeking a dedicated and empathetic Customer Service Executive to join our team and provide exceptional support to our riders and drivers. This individual will be the first point of contact for customers experiencing issues or needing assistance via both chat and phone calls. You will play a key role in ensuring that customer concerns are addressed...


  • Nairobi, Nairobi Area, Kenya Bridge Talent Management Full time 300,000 - 600,000 per year

    We are seeking a dedicated and empathetic Customer Service Executive to join our team and provide exceptional support to our riders and drivers. This individual will be the first point of contact for customers experiencing issues or needing assistance via both chat and phone calls. You will play a key role in ensuring that customer concerns are addressed...


  • Nairobi, Nairobi Area, Kenya Solvo Global Full time

    Bilingual Customer Service Representative (English/French)We are looking for aBilingual Customer Service Representativeto join our team and provide excellent support to international clients.The ideal candidate is fluent inEnglish and French, has strong communication skills, and is passionate about helping customers.Responsibilities:Handle customer inquiries...


  • Kisumu, Kisumu, Kenya TalentPop App Full time

    ABOUT US:TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction.Perks & BenefitsAnnual performance-based increasesPaid time offHealth and dental insurance or a monthly health stipendHoliday bonusesPermanent...


  • Nairobi, Nairobi Area, Kenya Solvo Global Full time 1,200,000 - 2,400,000 per year

    As a Customer Service Representative at Sephora, you will play a vital role in delivering an exceptional customer experience. Driven by our Passion for People, you will provide client support via chat, assisting with client inquiries, troubleshooting, and general support. Your strong communication skills, positive attitude, and commitment to client...


  • Nairobi, Nairobi Area, Kenya StreamPrime Full time £18,000 - £30,000 per year

    Company:StreamPrimeLocation:Remote (Positions available for candidates in East Africa only)Job Type:Full-timeAbout StreamPrimeStreamPrime is revolutionising the world of entertainment. We are a premier, all-in-one digital platform offering an unparalleled collection of content to over 14 million subscribers globally. Our mission is to eliminate the need for...


  • Nairobi, Nairobi Area, Kenya The Cigna Group Full time 1,200,000 - 3,600,000 per year

    Job Description SummaryDelivers straightforward administrative and/or other basic business services in Customer Service. Receives requests by mail, telephone, or in person regarding insurance claims/policies. Responds to inquiries from policy holders, providers and/or others for information and assistance. Performs research to respond to inquiries and...


  • Nzalae/ Nzawa locations, Kitui County, Kenya Helpware Full time $35,000 - $45,000 per year

    Customer Service Representative (Calls)About UsHelpware is a technology-driven American company with offices in the USA, Ukraine, Mexico, Germany, Albania, Poland, Puerto Rico, the Philippines, and Uganda which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best in...


  • Nairobi, Nairobi Area, Kenya Solvo Global Careers Full time 200,000 - 400,000 per year

    Customer Service Representative (English & French)What You'll Be Doing: Handle calls and live chats like a pro. Manage up to 2 chats at once, replying fast, first message in 40 seconds, follow-ups under 2 minutes.Use templates to speed up responses and keep everything accurate.Keep the conversation flowing across 92 chats per day on average.Solve...


  • Nzalae/ Nzawa locations, Kitui County, Kenya Family Resource Home Care Full time 400,000 - 800,000 per year

    Join Our Award-Winning Team at Family Resource Home CareWe're looking for someone who is passionate about improving the quality of life for our clients and helping them stay safe and independent. Our mission is simple: improve more livesWhat You'll DoHandle Inbound Calls: Manage high call volumes, providing efficient and professional support.Use Software...


  • Nairobi, Nairobi Area, Kenya Bridge Talent Management Full time 1,200,000 - 2,400,000 per year

    Job Summary We are seeking a Customer Service Lead to serve as the backbone of exceptional service delivery bridging the gap between frontline staff and senior management. This role is responsible for overseeing the daily operations of our customer service teams while ensuring consistent, top-tier customer support. Key ResponsibilitiesCollaborate with...


  • Nairobi, Nairobi Area, Kenya Bridge Talent Management Full time 900,000 - 1,200,000 per year

    Job SummaryWe are seeking a Customer Service Lead to serve as the backbone of exceptional service delivery bridging the gap between frontline staff and senior management. This role is responsible for overseeing the daily operations of our customer service teams while ensuring consistent, top-tier customer support.Key ResponsibilitiesCollaborate with the...


  • Nairobi, Nairobi Area, Kenya Solenis Full time 900,000 - 1,200,000 per year

    Key ResponsibilitiesSupport the Customer Value proposition in its local and international development and deployment.Spearhead Food and Beverage related technical projects at local and regional level and at key customers.Manage and support, together with the local DSM, the Global and regional strategy implementation.To be responsible for the local deployment...


  • Nairobi, Nairobi Area, Kenya Solenis Full time 1,200,000 - 2,400,000 per year

    Key Responsibilities:Support the Customer Value proposition in its local and international development and deployment.Spearhead Food and Beverage related technical projects at local and regional level and at key customers.Manage and support, together with the local DSM, the Global and regional strategy implementation.To be responsible for the local...


  • Kilimani division, Nairobi County, Kenya Smoothtel & Data Solutions Ltd Full time $104,000 - $130,878 per year

    Smoothtel & Data Solutions Ltd. is seeking a Front Office Customer Service Agent to cover a 4-month contract. The ideal candidate will have 2–3 years' experience in a fast-paced ICT environment, excellent communication skills, and the ability to handle clients and administrative tasks with professionalism.Key Responsibilities:Manage reception and...