Jobs: customer service

Job briefGENERAL DUTIES OF THE FUNCTIONA global leader in the distribution of plastics and chemicals with multiple subsidiaries worldwide is looking for a Customer Service Representative. He/she is the contact for each client, he/she manages the client relationship (management of orders, contracts, disputes) and ensures that margins linked to contracts and...

We're Expanding to Nakuru Join Our Team as a CC (Customer Care) Representative Location:Nakuru, KenyaCompany:iClear Wellife Service LimitedAbout UsAt iClear Wellife Service Limited, we're redefining how homes and offices across Kenya access clean and purified drinking water.Our mission is simple — to make safe, healthy, and reliable water accessible to...

Company DescriptionROBERTS TOWING & TRANSPORT LLC is headquartered in Columbia, South Carolina, United States, and operates out of 650 N Brickyard Rd. The company is dedicated to providing reliable and professional towing and transport services. Known for its commitment to quality and customer satisfaction, ROBERTS TOWING & TRANSPORT LLC ensures...

Position: Customer Service SupervisorReporting to: Head of Customer ServiceLocation: NairobiRole type: Full-TimeAbout SunCultureFounded in 2012, SunCulture's Vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercializing life-changing technology that solves...

Company DescriptionDev Centre House helps enterprise clients transform their businesses digitally by providing expert software engineering services. Our teams have built software products used by millions of people. We are a highly motivated team of software people who believe that passion for work can impact the world through excellent code and beautiful...

A Customer Service Representative (CSR) is responsible for assisting customers by answering questions, resolving issues, and providing accurate information about products, services, or company policies. This role serves as the first point of contact between a business and its customers, playing a crucial part in building and maintaining positive...

Company DescriptionJibu Ruaka is a water purification organization that provides clean and purified water to different clients within the region of Ruaka.Role DescriptionThis is a full-time on-site role for a Customer Service specialist at Jibu Ruaka located along Limuru Road opposite Club Decimo in Nairobi County, Kenya. Working hours will be between 8.30am...

Job Opportunity: Customer Support Executive (Internet Service Provider)Location: Nairobi, KenyaEmployment Type: Full-timeApplication Deadline: 11th November 2025, 5:00 PMIndustry: Telecommunications / Internet Service ProviderJob Summary:Our client, a fast-growing ISP in Nairobi, Town, is looking for a dynamic Customer Support Executives to join their team....

We are seeking a dedicated and empathetic Customer Service Executive to join our team and provide exceptional support to our riders and drivers. This individual will be the first point of contact for customers experiencing issues or needing assistance via both chat and phone calls. You will play a key role in ensuring that customer concerns are addressed...

We are seeking a dedicated and empathetic Customer Service Executive to join our team and provide exceptional support to our riders and drivers. This individual will be the first point of contact for customers experiencing issues or needing assistance via both chat and phone calls. You will play a key role in ensuring that customer concerns are addressed...

Company DescriptionHommiy is a Kenyan PropTech startup that leverages technology to simplify real estate transactions, providing transparent and trustworthy solutions for finding, buying, selling, and renting homes. Focused on blending innovation with lifestyle needs, Hommiy ensures an exceptional experience for its users. Based in Nairobi, the company...

​JOB TITLE:     CUSTOMER SERVICE AGENT ​  PROFILEINTRODUCTION Our client,a multinational logistics company which specializes in cargo logistics, portterminal operations and maritime services is looking to bring onboard a CustomerService Agent who will be responsible for effectively carrying outorder management activities and manage customer...

Role Purpose:The job holder will be responsible for building, maintaining, and growing Broker relationships and increase revenue by delivering a world class customer service in a very pro-active manner. He/she must meet the 96% retention target, increase portfolio profitability – not exceeding 65% (net claims ratio) – and grow the portfolio through...

Bilingual Customer Service Representative (English/French)We are looking for aBilingual Customer Service Representativeto join our team and provide excellent support to international clients.The ideal candidate is fluent inEnglish and French, has strong communication skills, and is passionate about helping customers.Responsibilities:Handle customer inquiries...

ABOUT US:TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction.Perks & BenefitsAnnual performance-based increasesPaid time offHealth and dental insurance or a monthly health stipendHoliday bonusesPermanent...

CUSTOMER EXPERIENCE MANAGER VACANCYJOB TITLE:Customer Experience ManagerLOCATION:NairobiREPORTING TO:Head of Retail & Customer ExperienceVivo presently operates 28 physical stores in Kenya, 1 store in Kigali, another in Uganda, and an online presence. Our Mission and Vision, "To be Africa's most loved fashion brand" and "Africa Dressing Herself," steer...

As a Customer Service Representative at Sephora, you will play a vital role in delivering an exceptional customer experience. Driven by our Passion for People, you will provide client support via chat, assisting with client inquiries, troubleshooting, and general support. Your strong communication skills, positive attitude, and commitment to client...

About This Role: We are a leading player in Kenya's commercial baking and food manufacturing sector, known for delivering freshly baked goods to a wide network of customers across the country. With a strong emphasis on operational excellence and customer satisfaction, we've built a reputation for reliability and quality in the fast -moving consumer goods...

Job Description SummaryDelivers straightforward administrative and/or other basic business services in Customer Service. Receives requests by mail, telephone, or in person regarding insurance claims/policies. Responds to inquiries from policy holders, providers and/or others for information and assistance. Performs research to respond to inquiries and...

JOB TITLE: CUSTOMER SERVICE COORDINATORAbout This Job:Q -SourcingLimited trading as Q -Sourcing Servtec is a man power management solutions firmoperating in the East African Region in the countries of Uganda, Kenya,Tanzania, Rwanda, and South Sudan.On behalf ofour client, we are looking for a competent, skilled, and experienced Customer Service Coordinator...