customer service associate

🚀 Lead High-Performing Teams & Drive Operational ExcellenceWe are looking for an experienced Operations Supervisor to lead, coach, and inspire a team of customer service professionals while ensuring exceptional performance, quality, and customer satisfaction for one of our global partners.📍 Location: Nairobi-Kenya - On site🕒 Schedule: Full-time...

Location: Kenya About the role:The Customer Service Intern will be based at a Regional Service Centre and will serve as the first point of contact for customers seeking aftersales assistance, including product repairs and replacements.The role will involve receiving and screening faulty units, performing basic troubleshooting and initial checks, processing...

Answer customer questions. Handle complaints. Assist customers with their needs. Provide information about products and services. Solve customer problems. Maintain good customer relationships. Ensure customer satisfaction. Keep customer records

We are seeking a proactive, client-focused Customer Success Manager to drive customer satisfaction, retention, and account growth across our product/service portfolio. In this role, you will act as the primary trusted partner for our business clients—guiding them through onboarding, optimizing product adoption, managing renewals, and ensuring they realize...

Associate Advocate Vacancy- Nairobi Emerge Egress Consulting is a HR Management & Training Consulting Firm established in 2017 based in Nairobi. In essence it focuses in Recruitment, Business & Marketing Strategy and Training Programs for various sectors. We partner with clients in various industries and sectors in order to meet their various needs. Our...

Sentinel Africa Consulting is a leading boutique risk management firm, dedicated to helping organizations navigate complex risk environments. Specializing in information security, enterprise risk, business continuity, and data privacy, we provide expert advisory services tailored to each client’s unique needs. Our mission, “We help our clients build...

Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.Job Profile SummaryThe Systems...

Position Summary We are currently looking for an Associate in our Tax & Regulatory Services Unit to work as part of a multi-disciplinary team applying industry knowledge and experience to documenting transfer pricing policies, providing advisory services to clients. This will include but not limited to assisting in research, documentation, conducting...

Would you like to be part of a value-driven, commercially oriented international environment where we enable global trade every day? An opportunity exists for a Customs Business Development Manager to join our team Nairobi, Kenya.The Business Development Manager is a sales-oriented Customs House Brokerage (CHB) professional accountable for accelerating the...

About us At Tana, we believe that your skills and your character define you, not where in the world you were born. We empower brilliant young people in Africa to start meaningful careers by training them for tech and data roles, and embedding them into full-time, remote positions with companies across North America and Europe. We're a rapidly growing...

Requisition ID 37213 Office Country Kenya Office City Nairobi Division Banking Countries of Operations   Contract Type Fixed Term  Contract Length 2 years  Posting End Date 16/11/2026    As this role involves collaboration with international teams, we kindly ask that you submit your resume in English.       Purpose of Job   EBRD...

Description POSITION SUMMARY   Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all...

Work ScheduleStandard Office Hours (40/wk)Environmental ConditionsOfficeJob DescriptionJoin Us as a Country Approval Associate - Make an Impact at the Forefront of InnovationThe Country Approval Associate supports the preparation, review and coordination of Country Submissions in line with global submission strategy.What You'll Do:• Prepare, review and...

About us At Tana, we believe that your skills and your character define you, not where in the world you were born. We empower brilliant young people in Africa to start meaningful careers by training them for tech and data roles, and embedding them into full-time, remote positions with companies across North America and Europe. We're a rapidly growing...

Job Description Apply now Field Service Supervisor Posting Start Date: 11/4/26 Job Location (Short): Salt Lake City, Utah, USA, 84104 | Elko, Nevada, USA, 89801 | Ely, Nevada, USA, 89301 Requisition ID: 34436 Onsite or Remote: Onsite Position Join Komatsu and Be Part of Something Big! Job Overview Komatsu is seeking a Field Service Supervisor to...

About Pula We are an insuretech firm that provides agriculture insurance design and execution services, specializing in index-based insurance and is backed by top-tier VC investors who have invested more than $25 million in the business. Since 2015 we have provided climate insurance to 15.4 million smallholder farmers, 41% of which were women across 19...

Job Description :JJob Title: Customer Supply manager – East AfricaAbout Us:With over 200 brands sold in nearly 180 countries, Diageo is home to some of the world’s most iconic drinks. From Johnnie Walker and Guinness to Tanqueray, Smirnoff and Don Julio, we craft brands chosen for life’s moments — from everyday connections to landmark...

Role Overview The Recovery Associate is responsible for executing motorcycle repossession, recovery, and field response activities across Nairobi and its environs. The role involves locating and recovering company assets from customers in default, coordinating voluntary returns, responding to operational incidents, and ensuring that all recovered...

JOB TITLE Associate Manager – Commercial | MAF Retail | Head Office Kenya Role Summary The Associate Manager – Commercial is responsible for supporting local stores with sourcing and merchandising activities, as well as sales development through visual merchandising and brand visibility at the point of sale while setting forward estimates for the...

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