customer service operations associate

🚀 Lead High-Performing Teams & Drive Operational ExcellenceWe are looking for an experienced Operations Supervisor to lead, coach, and inspire a team of customer service professionals while ensuring exceptional performance, quality, and customer satisfaction for one of our global partners.📍 Location: Nairobi-Kenya - On site🕒 Schedule: Full-time...

Description POSITION SUMMARY   Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all...

About Pula We are an insuretech firm that provides agriculture insurance design and execution services, specializing in index-based insurance and is backed by top-tier VC investors who have invested more than $25 million in the business. Since 2015 we have provided climate insurance to 15.4 million smallholder farmers, 41% of which were women across 19...

Location: Kenya About the role:The Customer Service Intern will be based at a Regional Service Centre and will serve as the first point of contact for customers seeking aftersales assistance, including product repairs and replacements.The role will involve receiving and screening faulty units, performing basic troubleshooting and initial checks, processing...

We are seeking a proactive, client-focused Customer Success Manager to drive customer satisfaction, retention, and account growth across our product/service portfolio. In this role, you will act as the primary trusted partner for our business clients—guiding them through onboarding, optimizing product adoption, managing renewals, and ensuring they realize...

Additional Information Job Number 26144495 Job Category Rooms & Guest Services Operations Location Chiromo Lane, Westlands, NAIROBI, KenyaVIEW ON MAP Schedule Full Time Located Remotely? N Position Type Non-Management Position Summary Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile...

POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests...

Plant OperatorNairobi, Kenya  Who we areWe are the market leader in commercial real estate services and investments and provide an integrated suite of high-quality real estate services to our clients across Africa and the Middle East, including facilities management, advisory & transaction services, project management.We support predominantly corporate...

Sentinel Africa Consulting is a leading boutique risk management firm, dedicated to helping organizations navigate complex risk environments. Specializing in information security, enterprise risk, business continuity, and data privacy, we provide expert advisory services tailored to each client’s unique needs. Our mission, “We help our clients build...

DescriptionDepartment: People and CultureReports to: Manager, Safety, Health & Office FacilitiesLocation: Multiple Regions About Food for EducationFood4Education is accelerating Africa's school feeding economy so that no child ever has to learn hungry.   Since 2012, we have worked alongside families, schools, smallholder farmers, and governments at...

About us At Tana, we believe that your skills and your character define you, not where in the world you were born. We empower brilliant young people in Africa to start meaningful careers by training them for tech and data roles, and embedding them into full-time, remote positions with companies across North America and Europe. We're a rapidly growing...

Would you like to be part of a value-driven, commercially oriented international environment where we enable global trade every day? An opportunity exists for a Customs Business Development Manager to join our team Nairobi, Kenya.The Business Development Manager is a sales-oriented Customs House Brokerage (CHB) professional accountable for accelerating the...

Requisition ID 37213 Office Country Kenya Office City Nairobi Division Banking Countries of Operations   Contract Type Fixed Term  Contract Length 2 years  Posting End Date 16/11/2026    As this role involves collaboration with international teams, we kindly ask that you submit your resume in English.       Purpose of Job   EBRD...

About us At Tana, we believe that your skills and your character define you, not where in the world you were born. We empower brilliant young people in Africa to start meaningful careers by training them for tech and data roles, and embedding them into full-time, remote positions with companies across North America and Europe. We're a rapidly growing...

Job Description Apply now Field Service Supervisor Posting Start Date: 11/4/26 Job Location (Short): Salt Lake City, Utah, USA, 84104 | Elko, Nevada, USA, 89801 | Ely, Nevada, USA, 89301 Requisition ID: 34436 Onsite or Remote: Onsite Position Join Komatsu and Be Part of Something Big! Job Overview Komatsu is seeking a Field Service Supervisor to...

Plant OperatorNairobi, Kenya  Who we areWe are the market leader in commercial real estate services and investments and provide an integrated suite of high-quality real estate services to our clients across Africa and the Middle East, including facilities management, advisory & transaction services, project management.We support predominantly corporate...

Job Description :JJob Title: Customer Supply manager – East AfricaAbout Us:With over 200 brands sold in nearly 180 countries, Diageo is home to some of the world’s most iconic drinks. From Johnnie Walker and Guinness to Tanqueray, Smirnoff and Don Julio, we craft brands chosen for life’s moments — from everyday connections to landmark...

Role Overview The Recovery Associate is responsible for executing motorcycle repossession, recovery, and field response activities across Nairobi and its environs. The role involves locating and recovering company assets from customers in default, coordinating voluntary returns, responding to operational incidents, and ensuring that all recovered...

Position Title: Head of Operations (Animal Feeds) & Grain Crushing Department: OperationsLocation: Nakuru, KenyaLanguage Requirement: Fluency in Gujarati or Hindi is mandatory due to the communication and stakeholder engagement requirements of the roleROLE PURPOSETo provide strategic leadership and end-to-end management of the Animal Feeds operations in...

JOB TITLE Associate Manager – Commercial | MAF Retail | Head Office Kenya Role Summary The Associate Manager – Commercial is responsible for supporting local stores with sourcing and merchandising activities, as well as sales development through visual merchandising and brand visibility at the point of sale while setting forward estimates for the...