customer service representative

Customer Service Representative - SephoraLocation: Nairobi, KenyaWork Model: On-siteScheduleTraining Schedule2:00 PM - 10:30 PMOperations ScheduleMonday to SundayOperating hours: 2:00 PM - 2:00 AM9-hour rotating shifts2 days off per weekAbout the RoleJoin Sephora Kenya as a Customer Service Representative and become part of a globally recognized beauty brand...

Position Overview​We are seeking a friendly, customer-focused, and highly motivated Customer Service Representative to join our call center team. The Customer Service Representative will be responsible for providing exceptional service to our customers by addressing inquiries, resolving issues, and ensuring a positive customer experience. The ideal...

JOB TITLE: CUSTOMER SERVICE REPRESENTATIVE [6 MONTHS CONTRACT]About This Job:Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.On behalf of our client, we are looking for a competent, skilled, and experienced...

Join KWAL and be a part of something bigger, as we accelerate excellence as a proud member of the HEINEKEN global family. While we unlock new opportunities and shape the next chapter of our journey, KWAL is embedding a high-performing, agile business driven by innovation and purpose. If you're energized by transformation and inspired to make a meaningful...

Tire Support Specialist – Customer Service Agent 📍 Location: Nairobi, Kenya (On-Site) 🕒 Schedule: Monday to Sunday, rotating shifts between 4:00 PM and 4:00 AM (Kenya Time), totaling 44 hours per week, with 2 days off per week. ✨ About the Role: As a Tire Support Specialist, you'll be the first point of contact for consumers, tire installers,...

We are seeking a dedicated and customer-focused individual to join our team as a Call Center Agent supporting healthcare eye-care appointment scheduling campaign, that will assist patients with scheduling and appointment-related inquiries, including triaging calls to ensure patients are directed to the appropriate appointment type or service. The agent...

Maintaining a positive, friendly, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries via phone and through emails and chats.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out to enable you respond to customer...

Maintaining a positive, friendly, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries via phone and through emails and chats.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out to enable you respond to customer...

Job brief GENERAL DUTIES OF THE FUNCTIONA global leader in the distribution of plastics and chemicals with multiple subsidiaries worldwide is looking for a Customer Service Representative. He/she is the contact for each client, he/she manages the client relationship (management of orders, contracts, disputes) and ensures that margins linked to contracts...

Be the Nerve Center of Customer Success: Join Duraco Specialty Materials as a Customer Care Representative! Imagine being the person everyone counts on—the one who keeps orders moving, solves problems before they become headaches, and makes every customer feel like a priority. At Duraco, our Customer Care Representatives are more than just order...

​JOB TITLE:     CUSTOMER SERVICE AGENT                                                                                  ​ PROFILE INTRODUCTION Our client, a multinational logistics company which specializes in cargo logistics, port terminal operations and maritime services is looking to bring...

We are seeking a dedicated and empathetic Customer Service Executive to join our team and provide exceptional support to our riders and drivers. This individual will be the first point of contact for customers experiencing issues or needing assistance via both chat and phone calls. You will play a key role in ensuring that customer concerns are addressed...

JOB TITLE: CUSTOMER SERVICE COORDINATORAbout This Job:Q-Sourcing Limited trading as Q-Sourcing Servtec is a man power management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.On behalf of our client, we are looking for a competent, skilled, and experienced Customer Service Coordinator...

1. JOB PURPOSE The Job purpose can be categorized as follows:-- Service and Standards The Customer Service Executive is responsible for meeting the Customer Care Department Standards. To ensure consistent standards of service excellence through implementation of continuous improvement initiatives.- Business Link As the first point of contact to the...

We are looking for a motivated Customer Service Intern to join our team. You will be the first point of contact for customers, respond to inquiries, and help ensure every interaction is professional and positive.This internship offers hands-on experience in a busy customer service environment. It is an opportunity to build communication and problem-solving...

Customer Services ManagerAmentum is a global leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies to address their most significant and complex challenges in science, security and sustainability. Our people apply undaunted curiosity, relentless ambition and boundless imagination to challenge...

Wing Assistant is building the next generation of AI-enabled workforce solutions for growing businesses. We help companies get high-quality support across roles like executive assistance, admin support, customer support, sales support, recruiting support, operations support, and other business functions. The Role You're the first person our customers hear...

We are seeking Customer service Representatives for a Business Process Outsourcing client (BPO) who offers tailored solutions to drive efficiency, reduce costs and enhance customer satisfaction to optimize operations while ensuring seamless customer interactions. Responsibilities Handle customer inquiries via phone, email, and live chat.Assist customers...

We are seeking Customer service Representatives for a Business Process Outsourcing client (BPO) who offers tailored solutions to drive efficiency, reduce costs and enhance customer satisfaction to optimize operations while ensuring seamless customer interactions. ResponsibilitiesHandle customer inquiries via phone, email, and live chat.Respond promptly to...

Requirements & QualificationsAcademic & Job QualificationsApplicants should meet the following requirements:Undertaking or have completed a Degree/Diploma in Accounting or its equivalent business qualification from a recognized institutionA detailed Curriculum Vitae (CV)A cover letter indicating preferred department(s), with up to two preferencesCopies of...