customer support agent

Position Purpose Spanish Customer Service Representative will consult with customers and provide the appropriate solutions and answers to complaints and queries related to reservations, refunds, and ticket troubleshooting. In doing this they keep records of customer interactions while following communicated procedures, guidelines, and policies. Their...

Sauti Contact Center is looking for highly motivated and professional agents with excellent English communication skills and a strong American accent to join our growing international team.The role involves making outbound calls into the United States, engaging professionally with prospects, conducting company research, and scheduling meetings. Candidates...

​JOB TITLE:     CUSTOMER SERVICE AGENT                                                                                  ​ PROFILE INTRODUCTION Our client, a multinational logistics company which specializes in cargo logistics, port terminal operations and maritime services is looking to bring...

Job Title: Customer Care/Customer Service Officer – Device Financing Department: Customer Experience Reports To: Operations Manager – Device Financing Location: Nairobi, Kenya Job Purpose Our Client in a Device Financing Industry is looking to hire Customer Service Officer who will be responsible for delivering exceptional customer service by...

Job Overview:Our client is looking to hire a Customer Care Agent who will be responsible for providing exceptional service to clients and resolving inquiries related to banking and financial products. The ideal candidate will have a strong commitment to customer satisfaction and the ability to communicate effectively. If you are passionate about helping...

We are seeking a disciplined and confident Retention Agent to execute structured retention follow-ups, enterprise payment collections, and equipment retrieval coordination.This role is execution-focused and supports churn reduction, revenue continuity, and asset safeguarding through strict adherence to process, SLA discipline, and CRM documentation...

Post-Onboarding Support Provide post-onboarding follow-up to ensure drivers can effectively use the mobile app, understand trip targets, and manage daily payments.Daily & Multi-Channel SupportTeam members will offer multi-channel support, providing assistance across phone, and chat channels to quickly resolve driver inquiries and technical issues.Respond to...

Wing Assistant is building the next generation of AI-enabled workforce solutions for growing businesses. We help companies get high-quality support across roles like executive assistance, admin support, customer support, sales support, recruiting support, operations support, and other business functions. The Role You're the first person our customers hear...

Company DescriptionAssent empowers manufacturers and distributors with the intelligence to build sustainable products, meet global compliance requirements and drive better business outcomes.At the center of our offering is the Assent Network, the industry’s most complete Product Intelligence Network, bringing together trusted parts and supplier...

 Job Description: Job Type: Full-time (Remote / On-site / Hybrid based on business need) Compensation: Retainer (to be unlocked) + Commission + Competitive Performance Bonuses Position Overview: We are seeking a highly motivated and results-driven Sales Agent to join our team, focused on delivering integrated workforce solutions....

Company DescriptionAjua is The Integrated Customer Experience Solution for Businesses in Africa.We exist to bridge the gap between businesses and their customers. Ajua’s technology integrates with businesses at the points that matter most to their customers to measure and optimize their Customer Experience. Our plug and play platform has enabled leading...

Job Description:Export and imports Status report tracking and updating,maintaince of departmental reports.Tracking ,updating and sending of status reports to customer everyday before 12 noon.Maintaining of departmental reports and ensuring that correct details are updates and available when needed.MBL , HBL and delivery order release to autholized...

MOGO Auto Limited is part of Eleving Group, an international fintech company operating in sixteen countries across three continents. We are a world-class, reliable, and internationally trusted partner, expanding access to finance in Kenya to promote upward social mobility. Our portfolio encompasses a range of financial products, including car financing,...

Company DescriptionAssent empowers manufacturers and distributors with the intelligence to build sustainable products, meet global compliance requirements and drive better business outcomes.At the center of our offering is the Assent Network, the industry’s most complete Product Intelligence Network, bringing together trusted parts and supplier...

Requirements1–2 years of experience in IT Support, Helpdesk, Service Desk, MSP, or HSIA support environments.Knowledge of Windows and/or macOS operating systems.Basic experience with Active Directory and user account administration.Understanding of networking fundamentals, including IP addressing, DNS, DHCP, and Wi-Fi connectivity.Experience using...

Our client is a laundry and dry-cleaning company is looking for sales agents to work at their CBD and Kasarani branches. Roles and Responsibilities Promote the services offered in the branches.Establish, develop and maintain positive business and customer relationships.Resolution of customer problems.Coordinate sales effort with team members and...

Nairobi, KenyaWho We Are...Priority Worldwide is a leading global freight forwarder headquartered in the United States. We are committed to delivering the Ultimate Customer Experience while supporting innovative supply chain solutions, humanitarian initiatives, and environmental responsibility around the world.When you join Priority Worldwide, you become...

We are seeking a proactive, detail-oriented, and highly organized Procurement Agent to join our team. The successful candidate will be responsible for supporting the procurement function by sourcing goods and services, coordinating supplier engagements, processing purchase requests, ensuring compliance with procurement procedures, and facilitating timely...

Job summary We are looking for Sales Microfinance Agents to join our growing team in Nairobi. The Sales Agents will be responsible for promoting and selling the Microfinances products and services to customers, meeting sales targets and providing excellent customer service.Key Responsibilities1) Meet sales targets by promoting and selling microfinance...

NGIS Reservation AgentAmentum is a global leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies to address their most significant and complex challenges in science, security and sustainability. Our people apply undaunted curiosity, relentless ambition and boundless imagination to challenge convention...