customer support analyst

Post-Onboarding Support Provide post-onboarding follow-up to ensure drivers can effectively use the mobile app, understand trip targets, and manage daily payments.Daily & Multi-Channel SupportTeam members will offer multi-channel support, providing assistance across phone, and chat channels to quickly resolve driver inquiries and technical issues.Respond to...

Company DescriptionCopia gives all consumers access to high- quality goods and services, regardless of their income level, access to technology or location.  By harnessing mobile technologies, a network of last-mile Agents and proprietary logistics technology, Copia serves a high growth market that formal retail and e-commerce cannot penetrate.Customers...

Wing Assistant is building the next generation of AI-enabled workforce solutions for growing businesses. We help companies get high-quality support across roles like executive assistance, admin support, customer support, sales support, recruiting support, operations support, and other business functions. The Role You're the first person our customers hear...

Position Purpose Spanish Customer Service Representative will consult with customers and provide the appropriate solutions and answers to complaints and queries related to reservations, refunds, and ticket troubleshooting. In doing this they keep records of customer interactions while following communicated procedures, guidelines, and policies. Their...

Company DescriptionAssent empowers manufacturers and distributors with the intelligence to build sustainable products, meet global compliance requirements and drive better business outcomes.At the center of our offering is the Assent Network, the industry’s most complete Product Intelligence Network, bringing together trusted parts and supplier...

Company DescriptionAjua is The Integrated Customer Experience Solution for Businesses in Africa.We exist to bridge the gap between businesses and their customers. Ajua’s technology integrates with businesses at the points that matter most to their customers to measure and optimize their Customer Experience. Our plug and play platform has enabled leading...

Job Description:Export and imports Status report tracking and updating,maintaince of departmental reports.Tracking ,updating and sending of status reports to customer everyday before 12 noon.Maintaining of departmental reports and ensuring that correct details are updates and available when needed.MBL , HBL and delivery order release to autholized...

Sauti Contact Center is looking for highly motivated and professional agents with excellent English communication skills and a strong American accent to join our growing international team.The role involves making outbound calls into the United States, engaging professionally with prospects, conducting company research, and scheduling meetings. Candidates...

Company DescriptionAssent empowers manufacturers and distributors with the intelligence to build sustainable products, meet global compliance requirements and drive better business outcomes.At the center of our offering is the Assent Network, the industry’s most complete Product Intelligence Network, bringing together trusted parts and supplier...

Amentum, a global leader in advanced engineering, technical, and professional services serving the US government, allies, and critical infrastructure sectors, is seeking a Maintenance Analyst to support operations on the island of Diego Garcia.JOB RESPONSIBILITIESThe Maintenance Analyst is responsible for analyzing, evaluating, and optimizing maintenance...

Job Detail • Experience 2 Years • Qualification University/College Degree Job Description EDI Analyst Position Overview We are looking for a technical and customer-focused EDI Analyst to work on EDI (Electronic Data Interchange) projects. The role will support EDI connections, data mapping, scripting, testing, and troubleshooting while also...

Job DescriptionReporting to: Head of Process Role purpose:Empower operating teams by driving efficiency, ensuring accountability and operational integrity.  You will create new processes and systems as well as improve existing ones. The ideal candidate is a well-rounded, data-driven businessperson who excels in data analysis, project management,...

DescriptionWe’re looking for a Business Analyst to join our Quality and Analytics team. In this role, you’ll help curate data-driven stories that provide insights and analysis into our Contact Centre operations, with the goal of driving meaningful change in both the agent and customer experience. You’ll work closely with stakeholders to understand...

Job DescriptionReporting to: Data Analytics Manager Our Purpose: At Watu Africa, we empower entrepreneurs. WATU is a mission-driven, customer-centric company that believes everyone who wishes to become an entrepreneur deserves an opportunity to start, grow and achieve their goals in life. As Africa’s fastest-growing Asset Finance company, we see the...

Africa Analyst Company: Pharo Management is a leading global macro hedge fund with a focus on Emerging Markets. Founded in 2000, the firm currently manages approximately $8 billion in assets across four funds. Pharo trades foreign exchange, sovereign and corporate credit, local market interest rates, commodities, and their derivatives.  Our investment...

JOB TITLE: DATA ANALYSTAbout This Job:Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.On behalf of our client, we are looking for a competent, skilled, and experienced Data Analyst to work in Nairobi, KenyaDUTIES...

Company DescriptionInvent Consulting Ltd is a software development company offering enterprise software solutions, CRM solutions, Business Intelligence solutions and custom web and mobile solutions that help organizations operate efficiently, profitably and productively.We are seeking a talented and driven Data Analyst to join the team. The developer will be...

Job Title:         Claims Analyst        Location:        Nairobi  Profile Introduction            Our client, a leading financial and health insurance company seeks to bring on board an Claims Analyst. The role will be responsible for processing medical claimswith a focus on accuracy, cost containment, risk management and...

PURPOSE:The Actuarial Analyst is responsible for performing financial analysis on actuarial liabilities, claims experience, pricing, solvency and capital requirements as well as suitability of reinsurance arrangements.PRIMARY RESPONSIBILITIES:Run, adjust and make assumptions on valuation models of claims and premium liabilities on specific lines of...

The Organization  The Alliance of Bioversity International delivers research-based solutions that harness agricultural biodiversity and sustainably transform food systems to improve people’s lives. Alliance solutions address the global crises of malnutrition, climate change, biodiversity loss, and environmental degradation. The Alliance works with local,...