customer support analyst

Location: Kenya About the role:The Customer Service Intern will be based at a Regional Service Centre and will serve as the first point of contact for customers seeking aftersales assistance, including product repairs and replacements.The role will involve receiving and screening faulty units, performing basic troubleshooting and initial checks, processing...

Influx provides on-demand customer support for leading brands and technology companies, operating 24/7, every day of the year, including public holidays. Our global team of agents and managers works together to deliver exceptional customer experiences and help our clients achieve their business objectives. We're looking for a detail-oriented, proactive, and...

DescriptionCIMMYT is a cutting-edge, non-profit, international organization dedicated to solving tomorrow’s problems today. It is entrusted with fostering improved quantity, quality, and dependability of production systems and basic cereals such as maize, wheat, triticale, sorghum, millets, and associated crops through applied agricultural science,...

Amentum, a global leader in advanced engineering, technical, and professional services serving the US government, allies, and critical infrastructure sectors, is seeking a Maintenance Analyst to support operations on the island of Diego Garcia.JOB RESPONSIBILITIESThe Maintenance Analyst is responsible for analyzing, evaluating, and optimizing maintenance...

We are seeking a highly analytical, detail-oriented, and business-minded Financial Analyst to support financial planning, reporting, forecasting, and data analysis. The ideal candidate will be able to interpret financial information, identify trends, prepare meaningful reports, and provide insights that support informed business...

DescriptionJob Summary: The Information Management Analyst will support the design, development, implementation, and maintenance of digital information management solutions that enhance program delivery, monitoring, evaluation, accountability, and learning (MEAL).The role will focus on developing and maintaining digital data collection tools using CommCare,...

We are seeking a proactive and client-focused Client Support Specialist to provide professional assistance, resolve client concerns, and ensure a positive experience throughout the client relationship. The ideal candidate is an excellent communicator who can understand client needs, manage requests efficiently, and build strong professional...

DEADLINE FOR APPLICATIONS24 November 2026-23:59-GMT+03:00 East Africa Time (Nairobi)WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender,...

DescriptionJob Summary:  The Project Analyst - Data Visualization will be responsible for collecting, extracting, cleaning, analyzing, and visualizing data from existing MEAL (Monitoring, Evaluation, Accountability, and Learning) and last-mile distribution systems to support evidence-based decision-making, program performance monitoring, and operational...

Position SummaryThe Simulation Education Analyst will work closely with the faculty in the School of Nursing and Midwifery and Medical College to design and assist in the delivery of simulation-based courses, sessions, and activities for their undergraduate and post-graduate programmes. The incumbent will also work closely with colleagues in AKU Hospital to...

Simulation Education Analyst (Fixed Term)DepartmentCentre for Innovation in Medical EducationEntityAga Khan UniversityLocationNairobi, KenyaIntroduction The Aga Khan University is a pioneering institution of higher education whose mission is to improve the quality of life in the developing world and beyond, through world-class teaching, research and...

About us At Tana, we believe that your skills and your character define you, not where in the world you were born. We empower brilliant young people in Africa to start meaningful careers by training them for tech and data roles, and embedding them into full-time, remote positions with companies across North America and Europe. We're a rapidly growing...

Specialist, IT Platform Support Operations Department: Digital Business Reports to: Senior Manager, IT Platform Support Operations Unit: Operations Positions: 1 Country: Kenya Closing on: 8 November 2026 The IT Platform Support Operations Specialist role is responsible for providing 1st level support on all service requests and incidents escalated as per the...

JOB TITLE: CREDIT RISK ANALYSTAbout This Job:Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.On behalf of our client, a leading financial institution, we are looking for a competent, skilled, and experienced...

🚀 Lead High-Performing Teams & Drive Operational ExcellenceWe are looking for an experienced Operations Supervisor to lead, coach, and inspire a team of customer service professionals while ensuring exceptional performance, quality, and customer satisfaction for one of our global partners.📍 Location: Nairobi-Kenya - On site🕒 Schedule: Full-time...

WE'RE HIRING! | Product Analyst – HCM / Payroll & HR📍 Colombia | On-site | Full-Time🕒 Schedule: 8:00 AM – 5:00 PM EST💼 Experience: 2–4 years🌎 English: C1 AdvancedAre you passionate about product development, business analysis, and solving real customer problems?Do you have experience working with Product Managers, UX Designers, and...

Would you like to be part of a value-driven, commercially oriented international environment where we enable global trade every day? An opportunity exists for a Customs Business Development Manager to join our team Nairobi, Kenya.The Business Development Manager is a sales-oriented Customs House Brokerage (CHB) professional accountable for accelerating the...

About us At Tana, we believe that your skills and your character define you, not where in the world you were born. We empower brilliant young people in Africa to start meaningful careers by training them for tech and data roles, and embedding them into full-time, remote positions with companies across North America and Europe. We're a rapidly growing...

Job Description :JJob Title: Customer Supply manager – East AfricaAbout Us:With over 200 brands sold in nearly 180 countries, Diageo is home to some of the world’s most iconic drinks. From Johnnie Walker and Guinness to Tanqueray, Smirnoff and Don Julio, we craft brands chosen for life’s moments — from everyday connections to landmark...

Position Summary The Medical Affairs Project Analyst enables reliable, compliant and efficient execution of Medical Affairs operations across the NOLA cluster. The role coordinates project documentation, systems, vendors, contracting, budgets, payments and close-out activities, provides responsive guidance to project owners and maintains inspection-ready...