customer support associate jobs in Nairobi

Associate Lead, Customer Operations Department: Customer Operations Employment Type: Full Time Location: Nairobi Reporting To: Customer Operations Manager Description As the Associate Lead - Customer Operations, you will play a key role in helping the Customer Operations Manager translate our operational strategy into real, daily results. You’ll do this...

Post-Onboarding Support Provide post-onboarding follow-up to ensure drivers can effectively use the mobile app, understand trip targets, and manage daily payments.Daily & Multi-Channel SupportTeam members will offer multi-channel support, providing assistance across phone, and chat channels to quickly resolve driver inquiries and technical issues.Respond to...

About CloudPlexo CloudPlexo is a forward-thinking IT consulting company helping organisations accelerate their digital transformation. We specialise in Cloud, Cybersecurity, and Artificial Intelligence, delivering cloud solutions, security services, and intelligent automation that drive measurable business outcomes for our clients. Role Description We are...

About Kerry Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...

About Kerry Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...

Would you like to be part of a value-driven, commercially oriented international environment where we enable global trade every day? An opportunity exists for a Customs Business Development Manager to join our team Nairobi, Kenya.The Business Development Manager is a sales-oriented Customs House Brokerage (CHB) professional accountable for accelerating the...

About Keep IT Cool Keep IT Cool is an award-winning climate-tech company transforming food supply chains in East Africa through sustainable cold-chain infrastructure, food processing and distribution. The Role You will support the Quality Lead in making sure every chicken product leaving our Karura facility is safe, Halal and meets specification. You'll...

JOB TITLE Associate - Facilities Management | MAF Retail | Head Office Kenya ROLE SUMMARY The Assistant Manager – Facility Management is responsible for ensuring that all assets are in proper working condition and maintained regularly as per standards. The role holder supports the Facility manager in maintenance planning, execution and...

Grants Associate. Nairobi. Posting Date: 10/13/2026. Deadline: 10/26/2026Role Title: Grants AssociateContract Type: Fixed Term Contract through the end of May 2027Workstyle Arrangement: HybridReporting To: Associate DirectorDepartment: Grants ManagementLocation: Amman, Johannesburg, NairobiTeam Name: Grants Management Opportunity or Team descriptionThe...

Job Description :About usEast African Breweries PLC (EABL) is East Africa’s leading branded alcohol beverage business with an outstanding collection of brands that range from beer, spirits and adult non-alcoholic drinks (ANADs), reaffirming our standing as a total adult beverage (TAB) company.EABL has extensive operations in Kenya, Uganda and Tanzania with...

Description Key Responsibilities Liaise with distribution customers, project customers, and SBS customers to understand their requirements and provide timely support. Prepare accurate sales quotations and follow up with customers. Convert confirmed quotations into sales orders, ensuring product specifications, quantities, pricing, and delivery...

Job Description: IT Support Specialist - Kenya Country: Kenya Business Unit: Express Role Title: IT Support and Digital Customer Solutions Specialist Job Grade: M Reporting To: Head of IT Job Family: IT User Support Department: Information Technology About The Role The Digital Customer Solutions & IT Support Specialist will provide reliable...

Associate Programme Management Officer, P2 Job Opening Job Opening ID: 284153 Job Network : Economic, Social and Development Job Family : Programme Management Category and Level : Professional and Higher Categories, P-2 Recruitment Type : Position Specific Job Openings Duty Station : NAIROBI Department/Office : United Nations Environment...

We're looking for a Telecom Administrator to join our support team and play a key role in delivering exceptional service to customers while ensuring communication systems run smoothly.Key ResponsibilitiesHandle inbound customer calls and accurately create or update support tickets.Monitor emails and ticket queues for new incidents, updates, and...

• Entry Level MasterCraft Assistant - Placement and Value Chain Support RefuSHE • Nairobi Let such jobs find you! Join our WhatsApp Channel Overview • Posted 5 hours ago • Experience: Min. 1 Year • Min. Education level: Diploma • Specialism: Business Administration / Community Service & Development / Development Studies / Education &...

📌 Payroll Tax Associate 📍 Location: On-site in Nairobi, Kenya (Royal Offices, 3rd Floor, Office 33, Mogotio Road). 🕘 Schedule: Monday to Friday; availability required from 3:00 AM to 3:00 PM. 🌎 English Level: B2+ About the Position We are seeking a Payroll Tax Associate. You will have the opportunity to work directly with US-based teams,...

Job Description:Customer Service & Logistics Lead SSA – Mars Snacking Nairobi, KenyaAs a Customer Service & Logistics Lead at Mars, you will be responsible for leading inbound logistics, customer service, and outbound logistics operations for our Sub-Saharan African markets. You will lead a dedicated team to manage end-to-end supply operations, oversee...

JOB TITLE: CUSTOMER SERVICE AGENTAbout This Job:Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.On behalf of our client, we are looking for a competent, skilled, and experienced Customer Service Agent to work...

About This Role You own the Founding 10 paid pilots and the Retention & Referral Engine. You make sure every pilot has a signed contract and a success metric, run day-1 onboarding, day-7 activation and day-25 renewal calls with an annual-prepay offer, and from day 30 turn happy customers into referrals with forwardable proof. Target: 70% day-7 activation,...

Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be...