expert

Job Title: Technical Expert Term: 10 months Location: Nairobi, Kenya Division: TAM (Technical Account Management) Reports to: Technical Account Management Lead Relevant experience: 8+ years of relevant experience in payment gateways, acquiring or technical project delivery.  Mandatory requirements: Strong understanding of payment approvals flows, digital...

Job Title: Technical Expert Term: 10 months Location: Nairobi, Kenya Division: TAM (Technical Account Management) Reports to: Technical Account Management Lead Relevant experience: 8+ years of relevant experience in payment gateways, acquiring or technical project delivery. Mandatory requirements: Strong understanding of payment approvals flows,...

Job Summary / Overview The Operation Customer Expert is responsible for providing professional and quality customer service both internally and externally. The Operation Customer Expert will be responsible for customer support at the designated touch point. The Operation Customer Expert must get full understanding of the customer's enquiry and attend to the...

About Busara Since 2014, Busara has evolved from a small behavioral science lab in Nairobi into a boutique research and advisory organization. Our diverse team of over 130 staff from 15+ countries has engaged in diverse projects across more than 50 countries in sectors like Agriculture, Health, Governance, and Inclusive finance. While headquartered in...

Kensington delivers the world’s most personal travel experiences. We bring to life each client’s desire to travel in a way that’s tailored specifically for them, in the company of local private guides who ensure that they enjoy the authentic best of their destination. The result is a unique journey rich in memories that last a lifetime! We achieve this...

Job Title:     Intune Expert PartnerLocation:     Nairobi Kenya PROFILE INTRODUCTIONOur client, an international non-governmental organization seeks to bring on board Intune Expert Partner who will be responsible for overseeing the clients Microsoft Intune environment. The role will report to the Head of User Technology Solutions, playing a critical...

Urban Development Experts – Global Gateway Transport and Urban Facility 2 About NTU International A/S NTU International A/S is a leading international consulting company providing project management and technical advisory services worldwide. NTU works extensively with European Union institutions, international financial institutions, development agencies,...

About Busara Since 2014, Busara has evolved from a small behavioral science lab in Nairobi into a boutique research and advisory organization. Our diverse team of over 130 staff from 15+ countries has engaged in diverse projects across more than 50 countries in sectors like Agriculture, Health, Governance, and Inclusive finance. While headquartered in...

About NeoStats Analytics: NeoStats is a new-age, Data & Analytics firm offering contemporary solutions and infinite possibilities. Our mission is to create lasting competitive advantage for our clients by transforming them into world-class, data-driven organizations. Established in 2022 to provide End to End Data & Analytics Services, we are headquartered...

Company Description: Breinscope Center for Research and Evaluation Studies (CERES) is a research and evaluation firm that turns evidence into practical action for governments, NGOs, and development partners across Africa. The organization designs and delivers high-quality evaluations, baseline and impact studies, capacity assessments, strategic planning, and...

WORK MODE: Onsite DURATION: 12 Months LOCATION: Nairobi, Kenya EXPERIENCE: Minimum 8+ YOE DOMAIN: Card Payments JOB DESCRIPTION: We're placing a Technical Expert with a leading global payments network, embedded directly with issuing clients to drive Card-not-Present (CNP) approval rate uplift across assigned markets. This is a hands-on deployment role....

About Busara Founded in 2014, Busara is a leading behavioral science and research organization dedicated to improving development outcomes by understanding and influencing human behavior. Busara Uganda partners with governments, development agencies, foundations, research institutions, NGOs, and private sector organizations to design solutions that are...

About Busara Since 2014, Busara has evolved from a small behavioral science lab in Nairobi into a boutique research and advisory organization. Our diverse team of over 130 staff from 15+ countries has engaged in diverse projects across more than 50 countries in sectors like Agriculture, Health, Governance, and Inclusive finance. While headquartered in...

Job Summary / OverviewAs Operation Customer Expert (Local/Expat) you will be responsible for monitoring and applying a predetermined set of rules and guidelines to user-generated posts in order to best determine whether or not the communication is acceptable.Functional ResponsibilitiesGaining full understanding and in-depth knowledge of client policies and...

About Busara Founded in 2014, Busara is a leading behavioral science and research organization dedicated to improving development outcomes by understanding and influencing human behavior. Busara Uganda partners with governments, development agencies, foundations, research institutions, NGOs, and private sector organizations to design solutions that are...

Company Description PerformanceSoft provides strategy execution and enterprise performance management software designed by experienced strategy execution and balanced scorecard practitioners. The platform helps organizations manage performance more effectively by moving beyond traditional, annual performance reviews. By integrating strategy, operations,...

About Busara Founded in 2014, Busara is a leading behavioral science and research organization dedicated to improving development outcomes by understanding and influencing human behavior. Busara Uganda partners with governments, development agencies, foundations, research institutions, NGOs, and private sector organizations to design solutions that are...

About Busara Since 2014, Busara has evolved from a small behavioral science lab in Nairobi into a boutique research and advisory organization. Our diverse team of over 130 staff from 15+ countries has engaged in diverse projects across more than 50 countries in sectors like Agriculture, Health, Governance, and Inclusive finance. While headquartered in...

Maintaining a positive, friendly, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries via phone and through emails and chats.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out to enable you respond to customer...

About Busara Founded in 2014, Busara is a leading behavioral science and research organization dedicated to improving development outcomes by understanding and influencing human behavior. Busara Uganda partners with governments, development agencies, foundations, research institutions, NGOs, and private sector organizations to design solutions that are...