helpdesk

Requirements1–2 years of experience in IT Support, Helpdesk, Service Desk, MSP, or HSIA support environments.Knowledge of Windows and/or macOS operating systems.Basic experience with Active Directory and user account administration.Understanding of networking fundamentals, including IP addressing, DNS, DHCP, and Wi-Fi connectivity.Experience using...

Tier 3 IT Support & NOC Engineer Location: Nairobi, Kenya (On-Site) 📍 Office Location: Mogotio Road, Nairobi, Kenya Employment Type Full-Time Position Overview We are seeking an experienced and highly skilled Tier 3 IT Support & NOC Engineer to join our operations team in Nairobi. This role represents the highest level of technical escalation within the...

DescriptionIn this role, you will provide first line helpdesk support to and be part of our Labour Hire Desk team, to support the general administration within Tatu City ResponsibilitiesAccurately capture and input data for all new labour requests. Ensure smooth day-to-day office administration, including filing, documentation, and call management. Monitor...

Wing Assistant is building the next generation of AI-enabled workforce solutions for growing businesses. We help companies get high-quality support across roles like executive assistance, admin support, customer support, sales support, recruiting support, operations support, and other business functions. The Role You're the first person our customers hear...

DescriptionIT Infrastructure & Network ManagementManage, maintain, and troubleshoot all IT hardware (desktops, laptops, servers, printers, tablets) and network infrastructure (LAN, WAN, Wi-Fi, VPN)Ensure reliable internet and network connectivity across all Zoomlion Kenya offices and sitesPerform routine system backups, monitor server performance, and manage...

We’re looking for freelance IT Support technicians to troubleshooting hardware and software issues, providing technical assistance to users, and ensuring smooth IT operations, including managing user accounts and IT inventory. Responsibilities:User Support, Troubleshooting and Problem SolvingDiagnose and resolve hardware and software...

Tier 3 IT Helpdesk / MSP Support Engineer 📍 Location: Nairobi, Kenya (Onsite). 🕒 Schedule: Monday to Friday. 💼 Employment Type: Full-Time. About the Role. We are seeking a highly skilled Tier 3 IT Helpdesk / MSP Support Engineer to join our team in Nairobi. This role is ideal for a seasoned IT professional with extensive experience supporting...

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations...

The Aga Khan Schools (AKS), an agency of the Aga Khan Development Network (AKDN), is a global education system of schools, hostels and non-formal education programmes, serving more than 120,000 learners annually across 12 countries in East Africa, the Middle East, and South and Central Asia. Supported by over 7,000 teachers and staff, alongside dedicated...

About the roleThe Head of Department – Programs will provide unified leadership across our three programme workstreams: PROMPTS (digital SMS), MENTORS 2.0 (capacity building) and Data & Advocacy (county data sharing, quality improvement and health financing advocacy). This is a senior leadership role for someone who can translate strategy into coordinated...

Key Responsibilities: Incident Call Handling: As the primary point of contact, answer incoming calls, emails, and other communications regarding operational issues or potential disruptions related to the electric motorbike fleet.Accurate Ticket Creation: Log all reported incidents into the ticketing system precisely, ensuring all essential details are...

Job Title: Human Resource AnalystEmployment Type: Contract, 8 Months, Maternity RelieverLocation:  Nairobi Profile Introduction           Our client, a leading company in the Oil and Gas sector is seeking for a Human Resource Analyst who will be responsible for ensuring efficient administration of the organization’s HRIS, HR Reporting &...

Employment Type: Full-Time Department: Information Technology & Systems Experience Level: Senior (10+ Years) Role Overview In this position, you will lead the Information Technology department, overseeing enterprise software systems, network reliability, cybersecurity protocols, and tech infrastructure. You will work closely with executive leadership to...

About the RoleWe are seeking a Client IT Analyst to support enterprise customers and internal stakeholders with client-facing technical, access, and operational support issues. This is a client-facing IT support role focused on troubleshooting, ticket management, escalation coordination, identity and access issues, endpoint/device-related questions, and...

Unifi is a fast-growing finance and technology company operating in Zambia, Uganda, Kenya and South Africa. Unifi delivers personal lending products through online, mobile phone and branch channels. The company is well supported by strong shareholders and a board of directors with vast experience in entrepreneurship and lending. ResponsibilitiesHelpdesk...

JOB TITLE: IT & ZOHO SYSTEMS ADMINISTRATORAbout This Job:Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.On behalf of our client, we are looking for a competent, skilled, and experienced IT & Zoho Systems...

Working Hours: UK Time Zone (08:00-17:00) Start Date: 2 February 2026 Salary: Market-related BlueCloud Digital is a UK-based IT Support and Cloud Staff Augmentation provider supporting MSPs and IT support companies across the UK. We are expanding our remote engineering team and are looking for experienced, client-focused IT Support Engineers to join our...

**Company Description** SafariDesk is a helpdesk platform designed to provide a streamlined, hassle-free ticketing system for a wide range of organizations. It serves businesses, IT firms, schools, nonprofits, and other teams that need efficient support and issue-tracking tools. We’re looking for a UI/UX Design Intern to join our team and help us take our...

Job Title: Head of ICTLocation: Nairobi, KenyaJob SummaryThe Head of ICT will lead the organization’s Information & Communication Technology function, ensuring secure, reliable, and efficient IT systems that support business operations and strategic growth. The role oversees ICT infrastructure, information security, digital transformation initiatives,...

IT Security Engineer – Avarda Bank Do you have your head in the clouds and your feet firmly anchored in IT security? If you enjoy working with modern cloud technology, hands-on security tooling, and want to make a real difference in how a growing international bank protects its people, clients, and data — this could be your next role. ...