helpdesk support

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations...

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations...

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence. At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of every child is not just a job – it is a calling. UNICEF is a place where careers are...

About Us Pinnacle Fertility is a leader in physician-centric fertility care, supporting high-performing fertility clinics and comprehensive service providers nationwide. Guided by our mission of fulfilling dreams by building families, Pinnacle offers compassionate care, innovative technology, and comprehensive fertility treatment services to provide patients...

Apply now Job no: 596831 Contract type: Temporary Appointment Duty Station: Nairobi Level: P-4 Location: Kenya Categories: Child Protection UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence. At UNICEF, we are committed,...

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence. At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of every child is not just a job – it is a calling. UNICEF is a place where careers are...

Position: IT Assistant Department: Support Services (ICT) Reports to: Support Director Location: Nairobi, Kenya (Kenya Country Office) Salary Grade: BG5 Last updated: October 2026 Action Against Hunger leads the global movement to end hunger. We innovate solutions, advocate for change, and reach 28 million people every year with proven hunger...

Job description Role Overview: The Tier 1 IT Helpdesk, or MSP Support Agent provides high-quality customer service and technical support to clients through multiple communication channels, primarily by phone. Serves as the frontline support for IT and High-Speed Internet Access (HSIA) concerns, ensuring timely resolution or escalation of issues while meeting...

About us At Tana, we believe that your skills and your character define you, not where in the world you were born. We empower brilliant young people in Africa to start meaningful careers by training them for tech and data roles, and embedding them into full-time, remote positions with companies across North America and Europe. We're a rapidly growing...

About BURN BURN Manufacturing designs, manufactures and distributes clean cookstoves, with headquarters and a factory in Ruiru, Kenya, and operations in ten African markets. Group HR serves about 2,000 employees, and a network of commission-based sales agents.HR Operations, Payroll, Agents, Platforms, Data & Systems, and Learning & Development. This role...

About the RoleWe are seeking an experienced IT Helpdesk / MSP Account Supervisor to lead daily support operations, manage team performance, and ensure high-quality service delivery in a fast-paced, client-focused environment.The ideal candidate has a strong background in BPO operations, team supervision, workforce coordination, SLA management, and customer...

About the Role We are seeking an experienced IT Helpdesk / MSP Account Supervisor to lead daily support operations, manage team performance, and ensure high-quality service delivery in a fast-paced, client-focused environment. The ideal candidate has a strong background in BPO operations, team supervision, workforce coordination, SLA management, and...

We are looking for a Tier 1 IT Helpdesk / MSP Support Agent to provide excellent customer service and frontline technical support in a fast-paced IT environment. The ideal candidate will troubleshoot hardware, software, network, and High-Speed Internet Access (HSIA) issues, ensuring timely resolution, accurate documentation, and compliance with service level...

We're looking for a Telecom Administrator to join our support team and play a key role in delivering exceptional service to customers while ensuring communication systems run smoothly.Key ResponsibilitiesHandle inbound customer calls and accurately create or update support tickets.Monitor emails and ticket queues for new incidents, updates, and...

We’re looking for freelance IT Support technicians to troubleshooting hardware and software issues, providing technical assistance to users, and ensuring smooth IT operations, including managing user accounts and IT inventory. Responsibilities:User Support, Troubleshooting and Problem SolvingDiagnose and resolve hardware and software...

DescriptionIn this role, you will provide first line helpdesk support to and be part of our Labour Hire Desk team, to support the general administration within Tatu City ResponsibilitiesAccurately capture and input data for all new labour requests. Ensure smooth day-to-day office administration, including filing, documentation, and call management. Monitor...

DescriptionIT Infrastructure & Network ManagementManage, maintain, and troubleshoot all IT hardware (desktops, laptops, servers, printers, tablets) and network infrastructure (LAN, WAN, Wi-Fi, VPN)Ensure reliable internet and network connectivity across all Zoomlion Kenya offices and sitesPerform routine system backups, monitor server performance, and manage...

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations...

Key Responsibilities: Incident Call Handling: As the primary point of contact, answer incoming calls, emails, and other communications regarding operational issues or potential disruptions related to the electric motorbike fleet.Accurate Ticket Creation: Log all reported incidents into the ticketing system precisely, ensuring all essential details are...