ipsos interactive services jobs in Nairobi

Customer Experience Associate📍 *Location:* Nairobi, Kenya | 3rd Floor, Principal Place, 13 School Lane, Westlands🕒 *Availability Required:* Monday to Sunday, 4:00 PM – 5:00 AM (Kenya Time)✅ Two days off per week*Language Requirement:*🇫🇷 French🇺🇲 English*About the Role*Our company is seeking a Customer Experience Associate who is fluent...

Customer Service Representative | Nairobi (On-Site)📍 Location: Nairobi, Kenya | 3rd Floor ,Principal place, 13 School Ln, Westland🕒 Schedule: Monday to Friday | 8:00 AM – 5:00 (CDT TIME ZONE) in kenyan time would be from 4:00 PM – 1:00 AM.📅 Days Off: Weekends✅ The Saturday shift is paid and is compensated with a day off during the week📢...

Location: Kenya About the role:The Customer Service Intern will be based at a Regional Service Centre and will serve as the first point of contact for customers seeking aftersales assistance, including product repairs and replacements.The role will involve receiving and screening faulty units, performing basic troubleshooting and initial checks, processing...

This is an exciting opportunity to be the part of an established team in Citi’s Services’ Controls organization based in Kenya with senior responsibilities across the Sub-Saharan Africa (SSA) Cluster for Services business The Controls function is part of Services’ 1st line of defense, and the SSA Cluster team manages risk in alignment to this, within...

Location: Nairobi, Kenya (On-site)Employment Type: Full-timeShift Pattern: Rotational shifts (Day & Night shifts, Weekends, and Holidays)Experience Level: Entry-level candidates and fresh graduates are welcome to apply; previous customer service, call centre, or BPO experience is an added advantage.About TeleperformanceTeleperformance is a global leader in...

Company Description Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all...

🚀 Hiring Now: Tier 1 MSP Support Agent. 📍 Location: Nairobi, Kenya. 🏢 Work Setup: On-site. ⏰ Schedule: 24/7 Availability Required. 💼 Experience: 1-2 years in IT Support, Help Desk, Technical Support, HSIA, or MSP environments. 🌎 Language: Professional English proficiency (spoken and written). 🔧 What You'll Do. ✅ Provide support via...

About us At Teleperformance, we provide industry-leading customer experiences and digitally-powered business services for the world’s best brands. A globally diverse and inclusive company, we are a work family of more than 420,000 serving more than 170 countries and speaking 265 languages and dialects. We combine cutting-edge innovation with human...

Scheduler 💼 Employment Type: Part-Time 📍 Location: On site (Nairobi) 🕒 Schedule: 4 different shifts - 2 days off We are seeking a highly organized, resourceful, and dependable Scheduler to provide after-hours support and ensure continuity of care for clients, families, and caregivers. As the primary point of contact outside regular business hours,...

Join us in creating a better world for animals At World Animal Protection, we are committed to continuously improving how we work so we can create greater impact for animals worldwide. We are looking for a Strategic Innovation Analyst to help identify, develop and shape new ideas, approaches and opportunities that strengthen organisational effectiveness,...

🌟 Customer Experience Associate📍 Location: Nairobi, Kenya | 3rd Floor, Principal Place, 13 School Lane, Westlands🕒 Availability Required: Monday to Sunday, 4:00 PM – 5:00 AM (Kenya Time)✅ Two days off per week💰 Compensation PackageBasic Salary: KES 70,000Transportation Allowance: KES 10,500Total Monthly Package: KES 80,500🗣️ Language...

Project Context The Building Climate Resilience and Adaptive Capacities of Tea Producing Communities in Nandi project aims to strengthen agro-economies, climate resilience and well-being of smallholder tea farmers, women and children, in Nandi County through enhanced integration of climate sensitive sustainable land-management practices and access to carbon...

JOB PURPOSEMain role will be to manage a number of customer accounts in line with the provisions of the country Credit policy. KEY ACCOUNTABILITIES/ RESPONSIBILITIESJob Duties and Key Responsibility Areas (What is Done, to What, and Why)Ensure the aging on the client’s accounts are as per the company credit policy and where not to apply the collection...

Role: Customer Support and Retention Interns Product: Hisa Location: Nairobi, Kenya Duration: 3 month contract About the Role We are looking for proactive, customer-focused, and detail-oriented interns to join our Customer Support and Retention team. The interns will assist customers with inquiries, account-related issues, and platform usage while...

• Entry Level Contact Centre Officer Prime Bank Africa • Nairobi Overview • Posted 14 hours ago • Experience: Min. 1 Year • Min. Education level: Bachelor's Degree • Specialism: Banking / Business Administration / Call Center / Customer Relations / Journalism & Communication / Quality Management / Sales or Marketing • Deadline: Thursday,...

Lets Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description The Business Development Officer - Health Corporate Sales - will be responsible for identifying and pursuing new business opportunities in the health sector, managing relationships with intermediaries, and...

Lets Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description Contribute to the sustainable growth of the Specialty portfolio through business retention, cross-selling opportunities and proactive engagement with intermediaries. Perform all back-office underwriting tasks in...

Job Title: Pharmaceutical Technologist - Nairobi Employment Type - Full-time Contract or Consulting/Locum Contract Working Hours: 60 hours per week, structured as 12-hour shifts, 5 days a week Location: Nairobi Number of positions: 5 Reports to: Pharmaceutical Technologist In-Charge Role Overview: As the Pharmaceutical Technologist, you are expected...

JOB PURPOSE:Lead and transform end-to-end operations in Kenya from Head Office to field execution, embedding strong cost discipline, operational controls, and accountability. Drive a measurable reduction in cost base and sustained productivity gains through hands-on leadership, rigorous performance management, and continuous improvement. KEY...

Position: Customer Experience Officer Department: Service Center Reports to: Service Center Manager Location: Mombasa Direct Reports: None Job Type: Full-Time About the Role: The Customer Experience Officer is the first point of contact for Vision Plus customers at the service center, working directly under the Service Center Manager and alongside the...