process operations manager jobs in Nairobi

Job Summary: The jobholder will be responsible for driving business excellence initiatives to ensure continuous improvement of products, processes, systems and customer value propositions. The ideal candidate must be results oriented with the ability to drive ROI with velocity and agility, ensuring accountability, focus, and strategic alignment.Key...

 We are recruiting for Senior Process & Project Manager with interest in customer service. With well-ironed processes and advanced automations, our client is passionate about offering top-notch customer service and delivering high-quality digital conversions. Currently operating in Australia and the UK, they are looking to expand their services...

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 Job Description: The Operations Manager is responsible for establishing, governing, and optimising the end-to-end operational delivery model across build, transition, and operate phases within Kenya. The role ensures integrated delivery execution, operational readiness, regulatory compliance, stakeholder alignment, and sustained...

Operations Manager – Device Financing Location: Nairobi, Kenya Employment Type: Full time Role Overview We are seeking an experienced Operations Manager to oversee and optimize the end-to-end operations of our device financing business. The ideal candidate will have extensive experience in mobile phone financing, consumer lending, or fintech...

 About Athena At Athena, we believe that exceptional leadership is built on a foundation of exceptional support.Our membership provides leaders with a dedicated Executive Partner for daily support, an Executive Coach for growth and clarity, and a proprietary AI platform that enhances it all.Since 2021, we've supported thousands of leaders—from startup...

The role holder will manage daily activities, including staffing, scheduling, and customer interactions. Coach and train employees and staff. Audit and place orders for equipment, supplies and materials. Monitor, evaluate, and report on budget, costs and income. He/ She will also serve customers by planning and implementing call center strategies and...

Key Responsibilities·        Monitor and manage daily branch operations.·        Conduct regular branch visits and operational audits.·        Ensure staff comply with company procedures, customer service standards, and operational guidelines.·        Train, guide, and correct employees where necessary.·        Step...

The Head of Projects and Operations Lead is responsible for overseeing all aspects of planning, execution, and completion of the documentary. This role ensures seamless operations, adherence to timelines, and alignment with the documentary’s goals and vision. Key responsibilities include managing the project timeline, leading cross-functional teams, and...

JOB TITLE: MOBILE OPERATIONS MANAGERAbout This Job:Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.On behalf of our client, we are looking for a competent, skilled, and experienced Mobile Operations Manager to...

Position Overview The Operations Manager is responsible for the hospital’s day-to-day operational efficiency, resource optimisation, facilities oversight, supply chain management, and coordination across departments.The role ensures that clinical teams have the necessary infrastructure, systems, and resources to deliver high-quality patient care while...

DUTIES AND RESPONSIBILITIES   Lead the end-to-end operations of the feedmill, covering raw material sourcing, feed formulation, production, packaging, inventory, and logistics.Drive the commercialization of the feedmill by developing and implementing a go-to-market strategy targeting third-party clients and external markets.Oversee strategic procurement...

About Turaco Most people in Africa have never had insurance. Turaco exists to change that. Our mission is to relieve people from the fear of financial shocks. We do it by embedding affordable, simple insurance into the everyday transactions people already make, partnering with banks, MFIs, SACCOs, fintechs, and telcos that serve emerging consumers. Since...

Hotel Operations Manager Job Description is to ensure quality standards throughout the hotel and provide an excellent experience for the guests. This role is responsible for overseeing accommodation, food and beverage, reception, conference and banqueting as well as the spa. The role is key for maximizing guest satisfaction and for the strategic development...

About the roleThe Research Operations Manager owns the day-to-day operational backbone of Jacaranda's Research function across both Product Research and Implementation and Impact Research workstreams including: timelines, budget, resourcing, process, and cross-functional coordination. This role ensures compliance with ethical standards, reporting...

JOB TITLE: BUSINESS DEVELOPMENT AND OPERATIONS MANAGERAbout This Job:Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.On behalf of our client, we are looking for a competent, skilled, and experienced Business...

Uliza Events is a start up providing event solutions, specializing in identification wristbands, glow-in-the-dark products, and promotional items for events, hotels, theme parks, schools, and corporate functions.With operations across Kenya, Uganda, Tanzania, Zambia, Ghana, and Nigeria, we are expanding our international footprint. We are seeking an...

GiveDirectly has delivered more than $1B in cash directly to 2+ million people living in poverty across 15 countries since 2011. We believe cash transfers are one of the most scalable, cost-effective, and dignified forms of aid.Our culture is candid, analytical, and non-hierarchical. We support high ownership and real professional growth.About this...

Job DescriptionReporting to: Head of Process Role purpose:Empower operating teams by driving efficiency, ensuring accountability and operational integrity.  You will create new processes and systems as well as improve existing ones. The ideal candidate is a well-rounded, data-driven businessperson who excels in data analysis, project management,...

APM TerminalsArea Depot Product and Operations Manager will be directly accountable for formulating and driving optimal results of the Area P&L for Depot, while leading Depot product and operations across the Area. The role ensures safe and compliant site operations, optimises utilisation and yard flow, drives profitability and represents the Depot product...