quality manager

Manager Nursing and Quality Advisor Department Outreach Administration Office Entity Aga Khan University Hospital, Nairobi Location Nairobi, Kenya Introduction Aga Khan University Hospital, Nairobi (AKUH, N) is a private not-for-profit teaching hospital that provides tertiary and secondary level healthcare services. It is one of the hospitals in East Africa...

Position Overview​The job holder will be responsible for assessing the quality of the performance of our call center associates who deal with our existing and potential customer. The Quality Co-ordinator will monitor inbound, outbound call and social Media responses to assess associates demeanor, technical accuracy, customer service performance, and...

At CloudFactory, we are a mission-driven team passionate about unlocking the potential of AI to transform the world. By combining advanced technology with a global network of talented people, we make unusable data usable, driving real-world impact at scale. More than just a workplace, we’re a global community founded on strong relationships and the belief...

Company DescriptionApex Collections Africa Limited provides professional receivable management solutions for both financial and commercial markets and focus on maximizing clients’ cash flow management and credit control aspects.Job DescriptionKey Responsibilities Quality Assurance and Monitoring • Monitor and evaluate inbound and outbound calls, emails,...

Job Location:          Nairobi Reporting to:          Director, Global Customer Quality & Africa Manufacturing Operations Direct Reportees:   Quality Officers - Opco Position Description The job holder will define and specify activities, processes, and standards to fulfill the quality requirements for manufactured materials, components, and...

At CloudFactory, we are a mission-driven team passionate about unlocking the potential of AI to transform the world. By combining advanced technology with a global network of talented people, we make unusable data usable, driving real-world impact at scale. More than just a workplace, we’re a global community founded on strong relationships and the belief...

Quality Audit Analyst YOUR JOB As a Quality Audit Analyst, you play a key role in safeguarding operational excellence across service delivery teams. You will be responsible for conducting quality audits, reviewing case accuracy, identifying process gaps, and ensuring adherence to internal procedures, regulatory guidelines, and customer commitments. You will...

 Job Description: Job location : Jeddah - Saudi Arabia Nationality required - Kenyan Job Purpose The purpose of the Quality Assurance Specialist role is to ensure the implementation of the highest standards of quality, safety, and compliance with local and international regulations (such as ICAO, IATA, and national...

Position Title:        Line Quality ControllerLocation:                Tilisi, LimuruIndustry:                 LogisticsReporting To:        Operations ManagerPROFILE INTRODUCTIONOur client, a premier logistics company, is seeking to recruit a Line Quality Controller. The company specializes in world-class logistics solutions for...

DescriptionThe Senior Quality Engineer role reports to the Radio, Planning and Optimization Lead. He/she will be responsible for the optimization of 2G/4G/5G mobile services towards delivery of excellent network service that will always enhance customer experience.ResponsibilitiesThe role holder duties will include but not limited to: Share regular network...

Design and execute comprehensive manual and automated test strategies, including functional, regression, integration, and system testing to ensure software quality and reliability.Translate business and technical requirements into detailed test cases, scenarios, and test plans, working closely with Business Analysts, Developers, and Project Teams.Execute...

Overall Objective Ensure the products and feature developed adhere to the defined software requirements.Assessing software quality by designing and implementing software testing processes.Hunt bugs, identify issues, report them, and manage the resolution process and release of software and features. Provide feedback loop to the development teams,...

 Job Description: The Operational Lead – Quality Assurance is responsible for defining, implementing, and enforcing quality standards across all site deployments in Kenya. The role ensures that installations meet required technical, safety, and acceptance standards, with a strong focus on auditability, compliance, and...

Job Description: Open Position at (Name of the company):     Designation: Head of Quality/ Regulatory (IVD)   No of requirements: 01 Nos Department/Function: Quality Location: Kenya Reporting to (Name & Designation):  Director No of reportees: 10-15 Nos Roles & responsibilities: 1. Quality Management System (QMS)...

Role PurposeThe Senior Quality Assurance Engineer is responsible for driving quality engineering across software products through robust test automation, performance testing, and continuous improvement of testing frameworks. The role works closely with software developers, architects, and delivery teams to embed quality throughout the software development...

Job OverviewWe are seeking a detail-oriented and proactive Quality Analyst to support quality assurance operations in a high-volume noodles production plant. The ideal candidate will ensure compliance with food safety standards, conduct regular quality checks throughout the production process, and help maintain the overall integrity of the product from raw...

Key Responsibilities1. Administrative & CoordinationAct as the central administrative support for the Diagnostic and Stewardship Department.Maintain departmental records, documentation, and correspondence.Coordinate scheduling of departmental meetings, audits, and trainings.Assist in drafting, reviewing, and managing SOPs, policies, and...

JOB TITLE: MATERIALS ENGINEER/QUALITY CONTROL ENGINEER-CONSTRUCTIONAbout This Job:Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.On behalf of our client, we are looking for a competent, skilled, and experienced...

PROFILE INTRODUCTION:       Our client, a tier-1 banking institution, is seeking highly skilled Senior Quality Assurance Analyst(s) to enhance the quality of its software development processes and ensure the delivery of high-performing and secure banking solutions. This role is ideal for a detail-oriented professional with a strong background in...

Job TitleGROUP INTERNAL AUDITOR – QUALITY, RISK & COMPLIANCEReports To• Administratively: Group CEO • Functionally: Relevant Board CommitteeJob PurposeThe Group Internal Auditor – Quality, Risk & Compliance provides independent assurance on the adequacy and effectiveness of internal controls, risk management, and compliance processes across...