quality manager

Position Overview​The job holder will be responsible for assessing the quality of the performance of our call center associates who deal with our existing and potential customer. The Quality Co-ordinator will monitor inbound, outbound call and social Media responses to assess associates demeanor, technical accuracy, customer service performance, and...

Company DescriptionApex Collections Africa Limited provides professional receivable management solutions for both financial and commercial markets and focus on maximizing clients’ cash flow management and credit control aspects.Job DescriptionKey Responsibilities Quality Assurance and Monitoring • Monitor and evaluate inbound and outbound calls, emails,...

Job Location:          Nairobi Reporting to:          Director, Global Customer Quality & Africa Manufacturing Operations Direct Reportees:   Quality Officers - Opco Position Description The job holder will define and specify activities, processes, and standards to fulfill the quality requirements for manufactured materials, components, and...

 Job Description: Job location : Jeddah - Saudi Arabia Nationality required - Kenyan Job Purpose The purpose of the Quality Assurance Specialist role is to ensure the implementation of the highest standards of quality, safety, and compliance with local and international regulations (such as ICAO, IATA, and national...

Position Title:        Line Quality ControllerLocation:                Tilisi, LimuruIndustry:                 LogisticsReporting To:        Operations ManagerPROFILE INTRODUCTIONOur client, a premier logistics company, is seeking to recruit a Line Quality Controller. The company specializes in world-class logistics solutions for...

Design and execute comprehensive manual and automated test strategies, including functional, regression, integration, and system testing to ensure software quality and reliability.Translate business and technical requirements into detailed test cases, scenarios, and test plans, working closely with Business Analysts, Developers, and Project Teams.Execute...

Overall Objective Ensure the products and feature developed adhere to the defined software requirements.Assessing software quality by designing and implementing software testing processes.Hunt bugs, identify issues, report them, and manage the resolution process and release of software and features. Provide feedback loop to the development teams,...

 Job Description: The Operational Lead – Quality Assurance is responsible for defining, implementing, and enforcing quality standards across all site deployments in Kenya. The role ensures that installations meet required technical, safety, and acceptance standards, with a strong focus on auditability, compliance, and...

Role PurposeThe Senior Quality Assurance Engineer is responsible for driving quality engineering across software products through robust test automation, performance testing, and continuous improvement of testing frameworks. The role works closely with software developers, architects, and delivery teams to embed quality throughout the software development...

Job OverviewWe are seeking a detail-oriented and proactive Quality Analyst to support quality assurance operations in a high-volume noodles production plant. The ideal candidate will ensure compliance with food safety standards, conduct regular quality checks throughout the production process, and help maintain the overall integrity of the product from raw...

Key Responsibilities1. Administrative & CoordinationAct as the central administrative support for the Diagnostic and Stewardship Department.Maintain departmental records, documentation, and correspondence.Coordinate scheduling of departmental meetings, audits, and trainings.Assist in drafting, reviewing, and managing SOPs, policies, and...

JOB TITLE: MATERIALS ENGINEER/QUALITY CONTROL ENGINEER-CONSTRUCTIONAbout This Job:Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.On behalf of our client, we are looking for a competent, skilled, and experienced...

Company Description Core ICT Consultancy is a technology services firm focused on delivering reliable and efficient ICT solutions to organizations. The company provides consulting, implementation, and support services across software development, systems integration, and infrastructure. Core ICT Consultancy emphasizes high-quality standards, continuous...

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PROFILE INTRODUCTION:       Our client, a tier-1 banking institution, is seeking highly skilled Senior Quality Assurance Analyst(s) to enhance the quality of its software development processes and ensure the delivery of high-performing and secure banking solutions. This role is ideal for a detail-oriented professional with a strong background in...

Job TitleGROUP INTERNAL AUDITOR – QUALITY, RISK & COMPLIANCEReports To• Administratively: Group CEO • Functionally: Relevant Board CommitteeJob PurposeThe Group Internal Auditor – Quality, Risk & Compliance provides independent assurance on the adequacy and effectiveness of internal controls, risk management, and compliance processes across...

Responsibility: 1. 依据公司产品质量检验标准，对公司产品外观质量，包装质量进行检验工作，确保产品过程控制及检验结果符合公司质量标准要求。 In accordance with the company's product quality inspection standards, inspect the appearance and packaging quality of the company's products to ensure that the...

JOB TITLE: GROUP INTERNAL AUDITOR- QUALITY, RISK AND COMPLIANCEAbout This Job:Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.We are looking for competent, skilled, and experienced Group Internal Auditor- Quality,...

JOB TITLE Officer - Quality & Hygiene | MAF Retail | Head Office Kenya ROLE SUMMARY The Quality and Hygiene Officer is responsible for implementing hygiene and food safety in all areas of operations within the store. The role holder is also responsible for contributing to a best in class shopping experience. ROLE PROFILE Oversee the implementation of...

Summary TOUGH WORK. VITAL MISSION. Challenge yourself! You have the power to help combat drug trafficking. Be a part of DEA! It's tough work, but a vital mission. Whatever your background or expertise, your work at DEA will be tremendously rewarding because it will have a daily impact on national security and the quality of life of all...