shift manager jobs in Mombasa

General information   YARD SUPERVISOR M/F  General informations AGL (Africa Global Logistics) is the leading multimodal logistics operator (port, logistics, maritime and rail) in Africa. The company is now part of the MSC Group, a leading maritime and logistics company. Thanks to its expertise...

General information   YARD SUPERVISOR M/F  General informations AGL (Africa Global Logistics) is the leading multimodal logistics operator (port, logistics, maritime and rail) in Africa. The company is now part of the MSC Group, a leading maritime and logistics company. Thanks to its expertise...

RTA ensures the efficient and effective real-time management of operational processes and resources within a business or contact center environment. This involves monitoring, analyzing, and responding to real-time data and events to optimize workforce utilization, maintain service levels, and enhance overall operational performance. Additionally, the role...

General information   TRACK & TRACE OFFICERS M/F  General informations AGL (Africa Global Logistics) is the leading multimodal logistics operator (port, logistics, maritime and rail) in Africa. The company is now part of the MSC Group, a leading maritime and logistics company. Thanks to its expertise...

General information   TRACK & TRACE OFFICERS M/F  General informations AGL (Africa Global Logistics) is the leading multimodal logistics operator (port, logistics, maritime and rail) in Africa. The company is now part of the MSC Group, a leading maritime and logistics company. Thanks to its expertise...

STUDIO RE - ESTABLISHMENT BID About Search for Common Ground; Search for Common Ground (Search) is an international conflict transformation NGO that aims to transform the way individuals, groups, governments and companies deal with conflict, away from adversarial approaches and towards collaborative solutions. Headquartered in Washington DC, USA, and...

Job Summary / OverviewThe Operation Customer Expert is responsible for providing professional and quality customer service both internally and externally. The Operation Customer Expert will be responsible for customer support at the designated touch point. The Operation Customer Expert must get full understanding of the customer's enquiry and attend to the...

Real-Time Monitoring: Continuously monitor various operational metrics and key performance indicators (KPIs) in real-time to ensure that service levels are being met and operational goals are achieved.Schedule Adherence: Monitor agent adherence to schedules, including breaks, lunches, and other activities, and take corrective actions to address any...

Maintaining a positive, friendly, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries via phone and through emails and chats.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out to enable you respond to customer...