support

DescriptionWe are looking for an IT Support Specialist to join our team in Tatu City to support our Call Center operations. In this role, you will be the first point of contact for technical assistance and play a key role in maintaining the smooth and efficient running of the call center’s IT infrastructure.As an IT Support Specialist, you will provide...

DescriptionLocation: Nairobi, KenyaDepartment: OperationsReports To:  Senior Software ManagerJob Type: Fixed Term ContractWorking Model: On-site, 5 days a weekCollaborates with: Product, Engineering, Tech SupportAbout Food for EducationHungry kids can’t learn or grow. Food for Education (F4E) is an award-winning, locally rooted, and African-led...

Job Title:         IT Support officer           Reports to:      Team LeaderDepartment:    Customer ServiceLocation:          Head of Office (Nairobi, Kenya)JOB PURPOSE Our client in the fintech industry is seeking an IT Support Officer responsible for ensuring system reliability, resolving technical issues, and supporting payment...

Job Summary:The IT Assistant is responsible for supporting the hotel’s day-to-day technology operations by ensuring all IT systems, networks, hardware, and software function efficiently. The role involves providing technical support to hotel staff and guests, troubleshooting system issues, maintaining IT equipment, and assisting in the smooth operation of...

About edge At edge we are passionate about organizations that tackle big social and economic questions in bold ways, be it fast-growing businesses offering innovative products and services or grassroot organizations serving their communities in transformative ways. We support these organizations in achieving their ambitious goals by helping them build...

DescriptionKey Responsibilities; - To perform deployments of new hardware in adherence to the Bank’s standards and best practice.  Determine and enforce end user hardware specifications and configuration standards Receive faulty hardware from the end users, diagnose, repair and/or escalate to the vendor for repair as necessary. Research, testing and...

Job Title: Support Specialist(Fintech)Department: Technical SupportReports to:Support ManagerDirect Reports: 0Location: Nairobi KenyaJob PurposeThe Support Specialist is responsible for delivering first-level technical support to end-users, ensuring smooth operation and high availability of software applications. This role involves diagnosing and resolving...

We’re looking for freelance IT Support technicians to troubleshooting hardware and software issues, providing technical assistance to users, and ensuring smooth IT operations, including managing user accounts and IT inventory. Responsibilities:User Support, Troubleshooting and Problem SolvingDiagnose and resolve hardware and software...

Amentum, a global leader in advanced engineering, technical, and professional services serving the US government, allies, and critical infrastructure sectors, is seeking a Synchrolift Support Hand to support a unique US Navy program on the island of Diego Garcia. The Synchrolift Support Hand is responsible for assisting in dry docking and undocking...

Company DescriptionCopia gives all consumers access to high- quality goods and services, regardless of their income level, access to technology or location.  By harnessing mobile technologies, a network of last-mile Agents and proprietary logistics technology, Copia serves a high growth market that formal retail and e-commerce cannot penetrate.Customers...

Technical Support Engineer Job DescriptionJob Title: Technical Support EngineerDepartment: Technical SupportReports to: Support ManagerDirect Reports: 0Location: Nairobi KenyaJob PurposeThe Technical Support Engineer is responsible for delivering first-level technical support to end-users, ensuring smooth operation and high availability of software...

Position Title: Marketing Support Coordinator Location: Nairobi, Kenya Reporting to: Group Head of Marketing About Castor ValiCastor Vali is an Africa risk management and security group operating across Africa and internationally, supporting clients in complex and often high-risk environments.At Castor Vali, our people and culture are at the heart of how we...

Wing Assistant is building the next generation of AI-enabled workforce solutions for growing businesses. We help companies get high-quality support across roles like executive assistance, admin support, customer support, sales support, recruiting support, operations support, and other business functions. The Role You're the first person our customers hear...

Post-Onboarding Support Provide post-onboarding follow-up to ensure drivers can effectively use the mobile app, understand trip targets, and manage daily payments.Daily & Multi-Channel SupportTeam members will offer multi-channel support, providing assistance across phone, and chat channels to quickly resolve driver inquiries and technical issues.Respond to...

Company Description Suprema Inc. is a global leader in intelligent access control and physical security solutions, recognized for its technology expertise and innovation since 2000. The company develops cutting-edge security products and services using AI, cloud, biometric authentication, and video analytics technologies. Suprema supports a wide range of...

We are seeking a proactive and client-focused Client Support Specialist to provide professional assistance, resolve client concerns, and ensure a positive experience throughout the client relationship. The ideal candidate is an excellent communicator who can understand client needs, manage requests efficiently, and build strong professional...

We are seeking a proactive and customer-focused Chat Support Representative to assist customers through live chat and digital communication channels. The ideal candidate has excellent written communication skills, strong attention to detail, and the ability to handle multiple conversations while providing fast, accurate, and professional...

Support business-critical clinical software systems Drive process improvements and system consistency Collaborative team with growth and learning opportunities We’re looking for a Clinical Software & Integration Support Specialist to provide first-line support for our Practice Information Management Systems (PIMS) and related clinical applications across...

We are seeking a proactive and client-focused Client Support Specialist to provide professional assistance, resolve client concerns, and ensure a positive experience throughout the client relationship. The ideal candidate is an excellent communicator who can understand client needs, manage requests efficiently, and build strong professional...

We are seeking a proactive and customer-focused Chat Support Representative to assist customers through live chat and digital communication channels. The ideal candidate has excellent written communication skills, strong attention to detail, and the ability to handle multiple conversations while providing fast, accurate, and professional...