technical support

Company DescriptionCopia gives all consumers access to high- quality goods and services, regardless of their income level, access to technology or location.  By harnessing mobile technologies, a network of last-mile Agents and proprietary logistics technology, Copia serves a high growth market that formal retail and e-commerce cannot penetrate.Customers...

Technical Support Engineer Job DescriptionJob Title: Technical Support EngineerDepartment: Technical SupportReports to: Support ManagerDirect Reports: 0Location: Nairobi KenyaJob PurposeThe Technical Support Engineer is responsible for delivering first-level technical support to end-users, ensuring smooth operation and high availability of software...

Company Description Assent empowers manufacturers and distributors with the intelligence to build sustainable products, meet global compliance requirements and drive better business outcomes. At the center of our offering is the Assent Network, the industry’s most complete Product Intelligence Network, bringing together trusted parts and supplier...

Unpaid Internship (with potential for paid employment after 3 months)About Us:Sauti Contact Center provides exceptional call center services to our clients, ensuring seamless communication and top-notch customer experiences. We pride ourselves on our commitment to excellence and innovation in the field.Job Description:We are seeking a dedicated Technical...

The Level Two Technical Support Specialist plays a crucial role in providing advanced technical assistance and support to customers and internal teams. This position involves in-depth technical knowledge, excellent problem-solving skills, and outstanding customer service. The Level Two Technical Support Specialist works closely with Level One support, as...

About Sauti Contact Center: At Sauti Contact Center, we pride ourselves on delivering exceptional customer experiences and technical solutions. As we continue to grow, we are seeking a dedicated and skilled Level 1 Technical Support Specialist to join our dynamic team.Position Overview:As a Level 1 Technical Support Specialist at Sauti Contact Center, you...

Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.Job DescriptionKey...

We’re looking for a Team Lead – Modern Workplace Support to lead a team delivering IT support across multiple client accounts. You’ll be responsible for day-to-day team performance, service quality and client relationships. Our clients range from highly technical enterprises with established IT teams to smaller organisations that rely heavily on our...

Company Description Suprema Inc. is a global leader in intelligent access control and physical security solutions, recognized for its technology expertise and innovation since 2000. The company develops cutting-edge security products and services using AI, cloud, biometric authentication, and video analytics technologies. Suprema supports a wide range of...

Bring Tech to Life at Africa’s Leading Apple Retailer!iStore, Africa’s largest Apple Premium Reseller, is looking for a tech-savvy and customer-focused Technical hardware Support Consultant to join our team.As a Hardware Support Consultant, you will be the go-to expert for customers needing guidance, troubleshooting, and support with their Apple...

Bring Tech to Life at Africa’s Leading Apple Retailer!iStore, Africa’s largest Apple Premium Reseller, is looking for a tech-savvy and customer-focused Technical hardware Support Consultant to join our team.As a Hardware Support Consultant, you will be the go-to expert for customers needing guidance, troubleshooting, and support with their Apple...

Hi, we’re Influx! We’re a growing and profitable startup providing customer support for brands and tech companies on demand, 24/7, every day of the year. To achieve this, our operation includes agents and managers working around the globe. Our head office is in Australia, and we currently have more than 1000+ people around the world. **About the...

Job Title: Technical Expert Term: 10 months Location: Nairobi, Kenya Division: TAM (Technical Account Management) Reports to: Technical Account Management Lead Relevant experience: 8+ years of relevant experience in payment gateways, acquiring or technical project delivery. Mandatory requirements: Strong understanding of payment approvals flows,...

Company Description Stepoli Techniques Ltd is a premier, wholly Kenyan-owned engineering and machinery services company serving industries across Kenya, Eastern Africa, and the wider African continent. Founded in 2014 by industry experts with decades of hands-on machinery experience, the company focuses on delivering reliable boiler and generator solutions....

JOB TITLE: TECHNICAL SUPERVISORAbout This Job:Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.On behalf of our client, we are looking for a competent, skilled, and experienced Technical Supervisor to work in...

Job Summary:The IT Assistant is responsible for supporting the hotel’s day-to-day technology operations by ensuring all IT systems, networks, hardware, and software function efficiently. The role involves providing technical support to hotel staff and guests, troubleshooting system issues, maintaining IT equipment, and assisting in the smooth operation of...

DescriptionWe are looking for an IT Support Specialist to join our team in Tatu City to support our Call Center operations. In this role, you will be the first point of contact for technical assistance and play a key role in maintaining the smooth and efficient running of the call center’s IT infrastructure.As an IT Support Specialist, you will provide...

DescriptionLocation: Nairobi, KenyaDepartment: OperationsReports To:  Senior Software ManagerJob Type: Fixed Term ContractWorking Model: On-site, 5 days a weekCollaborates with: Product, Engineering, Tech SupportAbout Food for EducationHungry kids can’t learn or grow. Food for Education (F4E) is an award-winning, locally rooted, and African-led...

Job Title:         IT Support officer           Reports to:      Team LeaderDepartment:    Customer ServiceLocation:          Head of Office (Nairobi, Kenya)JOB PURPOSE Our client in the fintech industry is seeking an IT Support Officer responsible for ensuring system reliability, resolving technical issues, and supporting payment...

About IsraAID IsraAID is an international non-governmental humanitarian aid organization with its HQ based in Israel. Since we were founded in 2001, our teams have worked in emergency and long-term development settings in more than 60 countries around the world. IsraAID responds to emergencies and helps communities affected by crises rebuild their lives,...