technical support engineer

Technical Support Engineer Job DescriptionJob Title: Technical Support EngineerDepartment: Technical SupportReports to: Support ManagerDirect Reports: 0Location: Nairobi KenyaJob PurposeThe Technical Support Engineer is responsible for delivering first-level technical support to end-users, ensuring smooth operation and high availability of software...

**We're Hiring a Technical & Support Engineer (ISP Networking – Billing & CRM – MikroTik)** Remote | Full-time | Let’s Build Cool Stuff **About WISPGate:** WISPGate is a global SaaS platform providing ISP Billing, CRM, OSS/BSS/HSS solutions, with advanced Modules, including Diameter protocol integration and full-service provider management. We...

Influx is a growing and profitable startup that delivers on-demand, 24/7 customer support to high-performing tech companies and global brands. Headquartered in Australia and powered by a team of 1000+ professionals worldwide, we pride ourselves on delivering fast, flexible, and scalable support that meets our clients' exacting standards - every day of the...

Hi, we’re Influx! We’re a growing and profitable startup providing customer support for brands and tech companies on demand, 24/7, every day of the year. To achieve this, our operation includes agents and managers working around the globe. Our head office is in Australia, and we currently have more than 1000+ people around the world. About the role: We...

Hi, we’re Influx! We’re a growing and profitable startup providing customer support for brands and tech companies on demand, 24/7, every day of the year. To achieve this, our operation includes agents and managers working around the globe. Our head office is in Australia, and we currently have more than 1000+ people around the world. About the role: We...

Company DescriptionCopia gives all consumers access to high- quality goods and services, regardless of their income level, access to technology or location.  By harnessing mobile technologies, a network of last-mile Agents and proprietary logistics technology, Copia serves a high growth market that formal retail and e-commerce cannot penetrate.Customers...

Reporting to the Manager – Enterprise Customer Support, role holder will ensure service availability to all clients by offering 2nd level support to escalated trouble tickets, respond to and act on escalated trouble reports and ensure troubleshooting and solving ticketed incidents are done within SLA Safaricom is the leading technology company in East...

Unpaid Internship (with potential for paid employment after 3 months)About Us:Sauti Contact Center provides exceptional call center services to our clients, ensuring seamless communication and top-notch customer experiences. We pride ourselves on our commitment to excellence and innovation in the field.Job Description:We are seeking a dedicated Technical...

Role OverviewWe are seeking a motivated and results-driven Technical Sales Engineer to support Synkron’s growth across the manufacturing, engineering, and industrial automation sectors. The role combines technical expertise with strong commercial acumen to identify opportunities, develop client relationships, and provide customized engineering solutions...

Nutanix Engineer / Networking IT Support Engineer (Break & Fix Support) Location: Nairobi Employment Type: Freelance (On-Call Basis) Priority: High (Immediate Hiring) Role Overview We are seeking an experienced Nutanix Engineer / Networking IT Support Engineer to provide Break & Fix support services across enterprise infrastructure environments. This...

The Level Two Technical Support Specialist plays a crucial role in providing advanced technical assistance and support to customers and internal teams. This position involves in-depth technical knowledge, excellent problem-solving skills, and outstanding customer service. The Level Two Technical Support Specialist works closely with Level One support, as...

About Sauti Contact Center: At Sauti Contact Center, we pride ourselves on delivering exceptional customer experiences and technical solutions. As we continue to grow, we are seeking a dedicated and skilled Level 1 Technical Support Specialist to join our dynamic team.Position Overview:As a Level 1 Technical Support Specialist at Sauti Contact Center, you...

DescriptionPosition OverviewThis role is responsible for overseeing the technical review, coordination, and approval of all electrical shop drawings and material submittals to ensure compliance with design intent, codes, and standards. The position requires close collaboration with contractors, consultants, and other disciplines to resolve interface clashes...

Company DescriptionAjua is The Integrated Customer Experience Solution for Businesses in Africa.We exist to bridge the gap between businesses and their customers. Ajua’s technology integrates with businesses at the points that matter most to their customers to measure and optimize their Customer Experience. Our plug and play platform has enabled leading...

Position Summary This role is responsible safe and efficient operation of manufacturing machinery. The incumbent will be in charge of ensuring quality standards, adhering to safety protocols, and collaborating with team members for seamless production processes. Key Responsibilities Operate and control machinery involved in spice processing, ensuring that...

Company Description AMREF Flying Doctors is the leading aero-medical provider in Africa. Based in Nairobi, Kenya, at Wilson Airport, AMREF Flying Doctors provides air evacuation services in medical emergencies as well as air ambulance transfers between medical facilities. Patients can also be repatriated to Europe, Asia, and North America by air ambulance...

**Company Description** Bainisha Ltd is a document verification and fraud detection platform that supports individuals, businesses, financial institutions, and organizations in making informed decisions. The company specializes in verifying a wide range of documents, including property, vehicle, academic, employment, financial, legal, and business records....

Job Title: Support Specialist(Fintech) Department: Technical Support Reports to:Support Manager Direct Reports: 0 Location: Nairobi Kenya Job Purpose The Support Specialist is responsible for delivering first-level technical support to end-users, ensuring smooth operation and high availability of software applications. This role involves diagnosing and...

Company Description SOKO is an ethical jewelry brand and manufacturing platform that connects artisans in Kenya with a global marketplace. The company focuses on creating high-quality jobs that offer dignity, purpose, and fair economic opportunities. SOKO uses business as a force for good, aiming to balance profit with social impact. The organization...

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Writer based in Kenya. As a Technical Writer, you will join a global, remote-first environment where you will shape how developers and technical users interact with complex software solutions. You will own documentation...