Corporate Communications Officer at Retirement Benefits Authority

1 month ago

Nairobi, Kenya Retirement Benefits Authority Full time

Retirement Benefits Authority (RBA) is a regulatory body under the National Treasury, established under Retirement Benefits Act. The Retirement Benefits Act was enacted as part of the on-going reform process in the financial sector in order to bring the retirement benefits industry under a harmonized legislation, to address the many problems that have hitherto faced the industry. The enactment of this Act filled a regulatory vacuum which had existed in Kenya. The mission of Retirement Benefits Authority (RBA)is to develop, safeguard and deliver value to the retirement benefits sector through excellence in service delivery.
Job Purpose
Responsible for ensuring that the Authority achieves its corporate objectives through the development, implementation, and evaluation of effective communication strategies.
Job Requirements

Bachelors Degree in any of the following disciplines; communication, public relations or its equivalent qualification from a recognized institution
Proficiency in computer applications
Fulfil the requirements of chapter 6 of the Constitution.

Job Specifications

Handling customer queries and providing necessary assistance in consultation with the relevant Departments.
Reviewing draft press/media releases and proactive responses to inquiries through the approved channels.
Participate in planning outreach activities and media related meetings;
Implementing design concepts for promotional materials that includes posters, cards, calendars, diaries, t-shirts, amongst other;
Participate in editing RBA’s newsletters, brochures, handbooks, and manuals;
Liaising with ICT Department to update the Authority’s website in consultation with technical team members;
Assisting in the review and implementation of the department’s Service Charter, monitoring and reporting on progress; and
Participate in creating and managing content on social media platforms, reviewing customer queries and providing guidance in consultation with the Head of the Department

Personal Specifications

Analytical skills.
Excellent communication and reporting skills;
Interpersonal and negotiation skills; and
Team player

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